- Phone: (949) 387-2222
- Visit Website
32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
Easy to schedule our appointment, the guy who cleaned our carpets did a great job and was very nice, very thorough, carpet was dry by the next day, even on a rainy day, just good overall. We will use you again!
the technology is great. m y carpets are so clean
The spots come out and they don't come back, it's that simple.
Service,Roxana and Marcel EXCELENT!!
They clean very well and I like the scent.
Employees arrive on time and do the job correctly the first time.
You deliver what you promise.
No soap, so the carpet feels fluffy, not sticky.
Professional and courteous staff. Thoroughly clean the areas and make recommendations
Your people were so nice. The technician was so helpful and worked so hard. We had had our carpets cleaned a couple of months aga and it was terrible. Not only did they not clear the carpets their staff was inconsiderate and very late! My carpets are so clean and any spots are gone now! Your guy did a great job he really worked hRd to clean the door ways....I watched! I have already recommended you to two people!!! I will use you again!!!!
It does a fantastic job every time.
Nothing...im done with zero rez...the work you provide is great its the customer service and lack of information you give your customers that is horribly wrong with your company. This is twice I've had issues with Recieving unexpected fees at time of setvice and personally I think its absolutely wrong!!
On time arrival. Tech told me expectation on each item. Very thorough job and pleasant and polite.
The service and attention to detail
SERVICE WAS EXCELLENT....CARPETS HAVE NEVER BEEN CLEANER. YOUR SERVICE MAN WAS VERY NICE AND POLITE...HE DID A GREAT JOB.
Everything - it's always a great experience with Zero Res!
SEVICE- cleaning power
Best carpet cleaning experience ever, no problems what so ever, I have been talking it up to friends and neighbors since the tech left my home. Truly a fantastic cleaning job and a company I will use again! Name removed Parham, Irvine ,California
The job came out well, carpet looks great! My carpet is almost white in color, and was pretty dark in the traffic areas, and there has been some spills also.
I feel at ease letting my grandkids play on the carpet because of the absence of chemicals and detergents.
Robert was excellent
Prompt service, professional technicians
the carpets looked liked new. zero complaints.
I am Name removed, the person in my home who made the phone call and hire your service. Your operator gave me a price of about $220 on the phone and I agreed.
I hired your service based upon my satisfactory experience of the last time your company cleaned the same carpets in my home. Last time, the team of two men did a great job, and moved some of the furniture.
This time you sent one man. He wanted $20 per room to move furniture ( your operator never hinted about this charge). You man said there was an additional fee since we live on the 3rd Floor ( I was never informed or even asked about being on the 3rd floor.)
I was not present when your man was here. My wife was here by herself. She had to move things by herself.
She was told that all this information was available in an email sent to me. I never received the alleged email. Had I have known of the additional charges, I would have cancelled.
You have lost my good-well and endorsement.
Name removed
Phone number removed
Friendly staff and great service. Our carpet & tile are so clean!
Dennis was very nice and proficanol when he came a cleaned my carpets. they came out great and they dryed very fast. I will use you for all of my carpet and upholstery cleaning.
The results!!
How clean my carpets are afterwards. Your friendly cleaners. Always on time.
You do what you advertise, accept estimate of rooms and sizes and don't vary pricing. Consistent service beginning to end.
Great Service. Friendly and knowledgeable technician. Reasonable pricing.