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32814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our Technician Robert is trustworthy and we are always happy with our results. I have recommended him and Zerorez to our friends.
Prompt and friendly employee with an upbeat attitude to clean the tile grout!
The fact that there are no chemicals or shampoos used!
every time you come out it has always cost more than estimated.
Very Professional and do an outstanding job!
No soap residue
Very informative technician. Actually cleaned our carpeting better then expected!!!
Friendly service from start to finish. Carpet looks very clean.
I have one suggestion though NOT a complaint. I noticed that the edges of the the visible base board areas could not be reached. Consequently, what is seen is a dusty (light brown) base along the wall. As I said, only a suggestion for quality control.
Again, my carpets look very nice and the technician was polite and professional as was the individual on the phone who set up my appointement.
prompt, deep cleaning with products not so toxic
You have arrived at the time you stated you would arrive. I like the freshness of my house after you've cleaned my carpets. I like that the carpets aren't soaking wet when you finish. Stains that I thought you would not be able to remove...you've removed
Techs are really thorough and professional. My floors always look brand new!
My technician was very friendly, knowledgable and accommodating. Would absolutely recommend.
Friendly service, professional recommendations for necessary and unnecessary services, on-time, and excellent cleaning results
Products used, high level of service
Clean/no chemicals. Carpet looks so much better after Zerorez. Our technician was wonderful - very professional and worked very hard - great results.
Brian Almanza was our 1st technician last year and again in December. He was very professional, thorough and efficient. He understands a household with dogs and is again very professional and non-judgmental about a bit of dirt that goes with our kind of home. Thanks for making things right. The other technician (not Brian) didn't clean very well. We will call you again.
Send out yearly recall notices as a reminder that it's time to have the carpets cleaned again.
The tech was very knowledgeable.
I waited a while to be sure the cleaning held up and it did!!! I will defintely use your service again. I felt very comfortable with the technician who was sent to clean my carpets which is a big factor in my decision to use a company again.
Your product does not have chemicals in it. Service time took less than an hour I did not know if this process takes less time or
whether service man was tired and rushed through the process. As I have never used Zerorez before, I had no idea what to expect.
All apears to look good. I would use this service over anything else out there.
Like that there's no chemicals and odors (I have pets). Marcel was also fantastic.
I like that there are not chemicals that leave your carpet stiff and attracting future stains and the employees from scheduling to the technician are all very nice and professional.
I like that there are not chemicals that leave your carpet stiff and attracting future stains and the employees from scheduling to the technician are all very nice and professional.
Professional, friendly, quality job. Wish the prices were a little lower.
It is safe for children
The way you explain how the process works and the tech that did the work
everything
Very professional and went out of the way to make sure I got the best quality carpet cleaning by finding a way to use the truck & not the portable system for the best results.
No chem; friendly mr. Keith; quick work; easy scheduling
Robert is the best!!