Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35231 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Kim Ince Zerorez Los Angeles
What do you like about our products and services?

Best I've ever tried

Report a concern   November 29, 2014 — Rated 10 out of 10 by J.O.T. Zerorez Los Angeles
What do you like about our products and services?

No smell or chemical ordor

Report a concern   November 29, 2014 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

The great jog in carpet cleaning

Report a concern   November 29, 2014 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

The technician arrived as scheduled, answered all questions prior to beginning service, was courteous, did a good job. The only "complaint" would be that I had requested a specific technician and was surprised that someone else came out. Although the tech who came out did a good job, I think it would be nice to let the customer know ahead of time if their requested technician is not available.

Report a concern   November 29, 2014 — Rated 9 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

got the stains out

Report a concern   November 29, 2014 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

No soap used in the cleaning

Report a concern   November 29, 2014 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

The guy that came to do the service was very pleasant and Professional.. He worked hard and did a great job!

Report a concern   November 29, 2014 — Rated 7 out of 10 by J.R. Zerorez Los Angeles
What could we do to improve?

Lower your prices !!! I got two rooms done for 240.00 kinda steep I think

Report a concern   November 29, 2014 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

First of all (and most important), your cleaning method is safe and non-toxic. Those I talked to on the phone were friendly and very helpful. Larry Sanders, who cleaned my carpeting, was informative and very professional. He gave me some good advice about carpets and keeping them clean. I was impressed that he used corner protectors for the walls and that he provided me with booties to wear. I was amazed that the spots, stains, and grease spatters on the dining room carpet came out beautifully! Your service cost twice as much as other services, but hopefully my carpets are twice as clean and will stay clean twice as long. Thank you very much!

Report a concern   November 29, 2014 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

Dennis smith was great and the carpet was awesome. It was so dirty we didn't think anything would get it clean. Thanks so much

Report a concern   November 29, 2014 — Rated 10 out of 10 by Sandra Mills Zerorez Los Angeles
What do you like about our products and services?

Your young man was very polite. Thank you

Report a concern   November 29, 2014 — Rated 10 out of 10 by Phil Yasskin Zerorez Los Angeles
What do you like about our products and services?

Clean almost always on time. The service person calls about a 1/2 hour ahead of time. Your office sends out reminders. Best of all we like the finished "product" of your work.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Millie Christie Zerorez Los Angeles
What do you like about our products and services?

They work

Report a concern   November 29, 2014 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

Would not have used u again if we weren't happy with ur services!

Report a concern   November 29, 2014 — Rated 10 out of 10 by M.P. Zerorez Los Angeles
What do you like about our products and services?

Thorough job and the clean feeling my whole house has afterward

Report a concern   November 28, 2014 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Very satisfied with the results. Helpful information to keep the rugs and upholstery looking good.

Report a concern   November 28, 2014 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

Very professional. Much better results than any other company we have used.

Report a concern   November 28, 2014 — Rated 0 out of 10 by R.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was quoted one price on the phone.185.00 The tech said the didn't know what they were talking about and charged us 225.00. Please call!

Report a concern   November 28, 2014 — Rated 10 out of 10 by Jane Roseman Zerorez Los Angeles
What do you like about our products and services?

Normally, after a carpet cleaning, I can smell the smell for days. I have even fought a headache. When my carpet was done, I couldn't smell ANYTHING. I'm not sure if I'm supposed to give names, so I won't. The gentleman who worked at my house was efficient, very nice, explained the procedure and aftercare for the carpet. As a matter of fact, he was EARLY to the appointment. I wasn't totally ready for him, so he helped me get ready. I highly recommend your products, services and employee.

Report a concern   November 27, 2014 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

It is Natural

Report a concern   November 27, 2014 — Rated 10 out of 10 by Gloria Cooper Zerorez Los Angeles
What do you like about our products and services?

Your employees are very courteous and do such a good job. I have never been disappointed.

Report a concern   November 27, 2014 — Rated 9 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Larry called and gave me an estimated time of arrival. Very personal.

Report a concern   November 27, 2014 — Rated 8 out of 10 by E.K. Zerorez Los Angeles
What could we do to improve?

There was an area of the carpet that didn't get cleaned well, i had to get on my hands and knees and clean it.

On a very positive note, they showed up exactly when they said and my daughter said they were very courteous when they were here

Report a concern   November 27, 2014 — Rated 9 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Clean water with no soapy residue

Report a concern   November 27, 2014 — Rated 10 out of 10 by S.R. Zerorez Los Angeles
What do you like about our products and services?

How clean our carpet got. I would suggest that you have your technicians take before and after pictures!

Report a concern   November 27, 2014 — Rated 9 out of 10 by M.O.C. Zerorez Los Angeles
What do you like about our products and services?

The No residue solution.

Report a concern   November 26, 2014 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Cleans carpet very well and really like Robert.

Report a concern   November 26, 2014 — Rated 10 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

You make my carpets look and FEEL like new.

Report a concern   November 26, 2014 — Rated 10 out of 10 by Shirley Petroski Zerorez Los Angeles
What do you like about our products and services?

Very courteous Excellent wprk

Report a concern   November 26, 2014 — Rated 10 out of 10 by Tena Kenny Zerorez Los Angeles
What do you like about our products and services?

My family room carpet is 18 years old but you'd never know it! After every cleaning by Robert at Zerorez, it looks like new! With the combination of a great cleaning product and process along with the best technician ever, I always get the best results possible. I've had this carpet cleaned many times using other methods, and it has never looked as good as it does after a Zerorez cleaning even, in it's old age.


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