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based on 32814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service!
Mostly - my carpet is clean. I also like that it is easy to schedule service, and the work is done on time and efficiently.
truckmount and not a portable hot water and no soap
The cleaning and deodorizing of my sofa was done with NO damage to my floors; he was thorough, making sure that all the work area had been protected. The sofa was ready to be used by that evening and it was smelled heavenly! It is almost a week later and I still love to sit down on it and catch that little whiff of freshness!
great job definitely would use you folks agin
The actual price you charged us is significantly higher than the one you quoted us on the phone. Also, one of the spots in our carpet has not been removed.
Carpets are as clean as new. We thought we'd need new carpets, but I think we'll make it another year now! Great staff as well. thanks!
My carpet was very clean, and the Technition was very professional and knowledgeable. I was very please with your products and services. I was especially happy about no harmful chemicals being used.
Zero residue!
I like the email you sent to me prior to my appointment and everything you said was exactly how it went.
Thank you!
My carpets looked very clean when the tech was done.
I appreciate the professionalism of the company. The past two cleanings have been done by technician Brett Spence and he's done a terrific job. He is on time, courteous, friendly, and very efficient. My carpet looks great after Brett is done. I also find the customer service at the main office helpful and friendly. I highly recommend Zerorez!
No harsh chemicals and soapy residue!
The fact that no soap is used. The tile cleaning process was exceptional although there were a couple of "skid marks" left by the tile cleaning machine that I have not been able to remove.
Service was good--
I like the soap-free cleaning method. No film on the carpet to pick up more dirt. I have 4 animals and it's important to me that my carpet gets cleaned. I was also very happy with how well my kitchen grout looked after having it cleaned. I had never had it cleaned and it is 10 years old. It looks great!
friendly on time arrival and good work
Your service providers are professional and do a good job on my carpets.
I expected more from the hardwood cleaning. I t was just a mop and buff treatment. I expcted a more trorough cleaning before the buff.
everything
The men are very professional, clean, and prompt. My carpets and tile always look Super.
Great job cleaning ! Your services workers were kind and courteous and spoke perfect English - no communication issues.
Effective and efficient
Carpet cleaning delivered as promised. Good service from a representative that seemed genuinely invested in providing a comprehensive, quality service.
I was very impressed with the professional, friendly and courteous service I received. Technician Larry Sanders did a great job cleaning our office's carpets. The carpets came out very clean. Thank you!
Quick and easy, would call them again
Prices are too high.
The alkaline water that is extra hot which produces an extra clean carpet. And the Zerorez guys are great. The Zeroez employees are polite, hard working, fast, and are in clean uniforms.
We like your carpet cleaning process and your service is exceptional.
the technician was knowledgeable and did an amazing job. the carpet was almost like new and had no chemical smell, just a hint of orange. would use this product again.
Clean and efficient