What our clients think of us!

They work and Robert is an excellent technician!

I love the fact that there are no chemicals and no residual orders or products.
Edwardo did a great job and was very efficient and finished the job at a timely manner.

Thank you

Honest, efficient, on time, polite, & they do the best job possible. I have dogs and cats so my carpets are subjected to a lot of abuse and therefore I don't expect miracles but they do their best to clean and freshen the carpets. Alex, the last technician that came on Monday May 12, 2014 was especially conscientious and did a great job!

No chemicals.

Amazing job of cleaning.

Larry, our technician, was prompt and very nice. I like the way my carpets look brand new after cleaning--it's amazing. And I really like the fact that I will never get a dirty path from any detergent residue--because there is none! Zerorez is the only way I will have my carpets cleaned.

Great service, friendly, pleasant, on time, excellent work.

Chemical free

Carpet turns out really clean without residue & the technicians are always polite & friendly. I have used your service 4 times now & am always satisfied.

It got out a bad stain. Carpets look like new.

the man who came to thehouse was WONDERFUL. The floors of course looked great. I'd like the grout to look better but I understand your equtimpemt really only works on flat surfaces...

no harsh chemicals

Great trucks/ equipment / professionalism / and amazing Technicians that
take pride in their work ! So exciting & uplifting to start spring-cleaning !
My carpets are 10 years old and now, look like new - Thanks !

Prompt and pleasant. Quality service.

In between spot remover products work great too!!

The carpets stay cleaner...longer.

The technician was on time and very professional. He did a great job!

The carpet was professionally and properly done, it looks good.

Here is the problem I was about to call you about.
The location your truck was parked at left multiple oil stains in front of my house.
I need to have these cleaned up as soon as possible.

Please call me with any questions.
Thank You. Name removed
21842 Tobarra Mission Viejo.
Phone number removed

Robert Keith was my tech and he did a grate job in cleaning the carpet. He got all the spots out and took extra care on the dirty areas. Robert has a great personality and is very easy to talk to, which make your clients feel at ease with him. He also has a good knowledge of carpets and what they are made out of along with how each has to be cleaned.

Wayne Martin

Very happy with the service, both the price and the quality of the cleaning.

Daniel cleaned my carpets and they look new and there is no smell what-so-ever. I have pets, one is on diuretics for her heart, which means she goes and goes, the product took care of all the pet stains and smell.

I was very happy with the work that was done and the young man that came to do the work. I was very unhappy with the fact that only one technician showed up. I agreed on the price based on the salesman saying it was a two-man job! I had to come and open up on a Saturday when we are closed. I was quoted it would take 3 to 4 hours. It ended up being 5 1/2 hours. I didn't appreciate have my day off taken up. I have to believe if there were 2 technicians like I was quoted by the salesman than it would have been 3 hours or less. I have used your company before and they always get the work done in less time than quoted. I even talked with the salesman on the phone and asked for a discount on the quote and he said there was no way that it was a two man job. Very disappointed! Would like to speak with someone about the inconvenience.

The service person, Dana, was friendly, courteous and even arrived ahead of schedule! My carpets look great and the price was a fair price, no pressure to "up-sell"!

Gabrielle and Jose are great!!!!

1. Although I vacuumed I expected the Zerorez rep to vacuum again. I assumed the rep would have a more powerful vacuum cleaner than I have to get into the corners, etc.
2. End result of carpet especially in high traffic area in Den did not meet my expectations considering your on line video presentation and fee. The equipment used in the video was not the one the rep used in my home. It appeared to be a regular steam cleaning vacuum as opposed to the rotating one used in your on-line video
3. I moved a couch in the family room so the rep could clean the carpet where is originally is located. The rep did NOT clean behind it or push it back (very easy to move...remember I moved this myself and I am 70 years old) and clean in front of it. Thus when I pushed the couch back after the carpet was dry I had a distinct line of about 12 inches in width and the length of the couch where the carpet cleaning had been done and where it had not been.
done. This looks awful.
4. I also thought the rep would have auxiliary lighting as evening was falling to enhance his visibility to clean the carpet. After he was done he said, "I did the best I could based upon what I could see considering the lighting. He never asked me if I could bring in a lamp or anything to help his visual field, and I would have been more than happy to do so.
5. The outcome of the carpet cleaning did not convince me in the least that your system is better for example than chem dry and other methods.
6. For the price and online and telephone sales pitch I remain disappointed.
3.

Carpet cleaning is phenomenal - feels good on the feet, have noticed decreased allergies, and your folks have gotten both new and old stains out. I thought the carpet was ruined recently, but now it looks great! Many thanks!

Residue free cleaning

On time. Clean. Livingston had always done a good job

Rob was fantastic. Very diligent very thorough and very proud to work for Zerorez

Use of water instead of harsh chemicals