- Phone: (949) 387-2222
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based on 32824 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did an excellent job with the cleaning.
prompt professional dennis was very professional he explained what he was doing at every step we will use Zerorez everytime we have our carpets cleaned !
Daniel the Tech was an outstanding young man. Very courteous, was there on time, and did an outstanding job.
We have a 5yr old boy wanting to fallow Daniel around while he was shampooing the carpet my wife called our son to stop fallowing Daniel but Daniel insisted that it was fine that our little boy fallows him .,. Daniel has a great hart.
We hope that in the future when we call we can request Daniel. Because of Daniel you have a customer for life.
Also can you put us on a six month reminder to squedule another carpet clean up please.
God bless you all and happy Thanksgiving.
Carlos and Diane Buendia
951/Phone number removed
Dennis was great about letting me know he was running late due to another job. Always very pleasant.
Daniel did an outstandimg job on our 8 year old carpet-removed stains I didn't think were possible to get out. He was very thorough and professional with an outstanding attitude and work ethic.
Amazing results with no residue. Technicians are always professional and courteous.
Friendly people, non-detergent cleaning solution and good prices!
Tech was on time and called me prior to arrival so I could meet him at the door and didn't have to wait at my house
Courteous and professional staff, great cleaning and envoronmentally friendly.
Technician was friendly and hard working. Did a fabulous job on my carpet.
Very efficient and effectove
Effective, not too wet, spots do not return
The technician was on time, personable, and meticulous. He gave me information on the process as he was working. He was able to get out stains that a previous cleaning did not get out.
(Please just use my initials and city to promote Zerorez--not my full name.)
Technician was quick, helpful, and courteous.
You guys came back out and cleaned our bedroom carpet a 2nd time and I truly appreciate that. The problem with it was the carpet was left so wet it took until midnight for it to dry and that was with the overhead fan on high and a 2nd fan also on high. Your tech left at ~12:30. We had the fans running for close to 12 hours. To me that is excessive.
Wonderful results, great service rep. ,Robert
Sal was fantastic! Very professional and very thorough. Our carpets have never looked so good. Thank you!!
I love the product. The technition was informed and helpful. He took care not to contaminate the areas not being treated. Clean and efficient. Thank you,
The first time I had my tile grout cleaned I was so impressed, so I scheduled another cleaning. The job done on Saturday was terrible, couldn't even tell it had been cleaned. Entire areas were missed. I feel like it was a total waste of my money. To make it right you would have to do it over.
They do an excellent job. They are very careful while working in our home. The gentleman that cleaned our carpets were very personable.
The technician was very professional and we are happy with the results. Also like the fact there are no chemicals used.
You deliver on your services, correct any problems and your personnel are friendly and knowledgeable. I regularly recommend you. I only wish you did high rise office buildings so I could use you at my place of business.
Chemical-free cleaning ... with alkaline water, just like my Kangen water to clean my body inside out!
Worst service I have ever encountered !!!!
I like the idea of no soap.
Scheduled to clean carpet and tile in my condo. When technician arrived he informed me he could not do the cleaning because he could not park close enough to the unit. The scheduler knew it was a condo, however he never asked me about access to the unit.
No sticky residue
Was not late for appointment, called prior to appointed time. No harsh chemical odor in cleaning solution. Technician was courteous, professional, did not rush job. We had carpet, 2 chairs and 2 sofas cleaned. Very satisfied with the results. Will use the company again for any future cleaning.
Very nice and prompt. Great job.
Natural and no chemicals