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based on 32831 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that I know the carpet and furniture were cleaned, the only part of this visit was how long it took the tech to get here. I understand he had another job that took longer, but the only reason I got this update was because I called to get a status of the job.
Must put protective pads under table legs, chairs or any other furniture where water could penetrate. Carpet was left too wet, it took more than 2 days to completely dry,I was told that will only take 3 hours.
Everything
Robert did an awesome job! He was on time and took great care. As a business owner, I loved how he spoke so highly of the company that he works with.
very nice people robert was a good technician. carpets looked great!😆
Quality, timeliness, friendliness of service technician
Chem free & excellent service.
Always a good service.
Professional staff. The carpets tend to stay cleaner without the soap products that are used by other companies
Jobs always done well. Conscientious and friendly employees.
We have been a Zerorez customer for many years. The technicians have always arrived within the scheduled appointment time, ready to get to work. They've all done a great job cleaning our carpets which is why we continue to be customers; however, the technician who arrived yesterday went above and beyond our expectations. Because we have Berber carpet, the drying time can take awhile. When my husband explained this, the technician said he would address this issue. Well, he was true to his word. He did such an excellent job extracting the water, our carpet drying time has been reduced dramatically. We are definitely impressed and hope he is recognized for the valuable employee he is. If we are able to request technicians, we hope he will be available the next time we call for service.
Thank you again,
Tom and Cindy Last name removed
No chemicals and quick dry time.
Our technician arrived on time, was courteous and did a very thorough cleaning job. One of our area rugs was very dirty and it now looks great.
robert!
We have used zerorez numerous times and are always 100% completely satisfied.
Always prompt and efficient.
Reliable service provided by friendly, professional, techs. We have utilized Zerorez previously and will use them again. Thanks!
Very pleasant and professional staff. The carpets have a fresh smell and crisp feel to them.
The tech was very nice. Did a very good job.
the technician was very friendly and knowledgeable and went about his job in a professional manner
I like the outcome of very clean carpets. I also like the technician comes, does his job and is gone. No lollygagging!
I have been very satisfied with the outcome of our carpet and tile each time. Livingston has given exceptional service each time he has come. He has anserwed every question I have had and with a smile!
careful & professional staff, carpet feels wonderful when dry
I felt that Zerorez lives up to it's name. My carpet really feels clean now. Even the nasty pet stain are gone.
Everything!!! Reliable, efficient, great results!
Robert does a great job - appreciate the Zerorez service.
Very efficient and quick. A pleasant experience all round.
My carpets look great. The man who did the cleaning showed up on time and was extremely friendly and helpful when I had questions.
Dependable employees, professional, on time. Gets my carpet clean.
Your cleaners always show up on time and are very knowledgeable, you have clean products that work