Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34866 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2015 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Darnell was very nice. He explained the process. I felt no pressure to purchase anything additional. He did a great job!
Report a concern   November 22, 2015 — Rated 10 out of 10 by D.M.P. Zerorez Los Angeles
What do you like about our products and services?

Your men are very neat and efficient. Pleasant carpet smell. Our den carpet gets a lot of wear and tear, so we get it cleaned more often than is probably necessary. When your men leave, it looks like new. Thanks
Report a concern   November 22, 2015 — Rated 9 out of 10 by N.B. Zerorez Los Angeles
What do you like about our products and services?

Friendly technician. WIlling to finish his job and lock up my house when finished. Wished have asked me if I had abysmal rugs o clean. He did one and I had two other that needed a quick swipe of Zerorez.
Report a concern   November 22, 2015 — Rated 9 out of 10 by M.N. Zerorez Los Angeles
What do you like about our products and services?

Showed up on time; efficiently performed the job; took care to protect walls, & were very courteous.
Report a concern   November 22, 2015 — Rated 10 out of 10 by Kelly Dishno Zerorez Los Angeles
What do you like about our products and services?

The service professional is fantastic. Saul! Carpet is really clean.
Report a concern   November 22, 2015 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

I like how my carpet stays clean much longer than with previous methods. No chemical odor and I don't have to worry about my pets. Dennis is an excellent technician.
Report a concern   November 22, 2015 — Rated 10 out of 10 by Ali Pourdastan Zerorez Los Angeles
What do you like about our products and services?

The service was great. Gil Rogers did an excellent job. I recommended him to couple of my neighbors.
Thanks
Report a concern   November 21, 2015 — Rated 10 out of 10 by Mary Hernandez Zerorez Los Angeles
What do you like about our products and services?

Carpet comes out awesome every time !! Technician and always very nice ...
But customer service in office was horrible !
Report a concern   November 21, 2015 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Daniel was exceptional. Very thorough and explained all the questions I had, plus gave me carpet tips I wasn't aware of. Carpets look terrific...can't believe how well the stairs turned out...like brand new. I will definitely be calling you again.
Report a concern   November 20, 2015 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Friendly, knowledgable tech.
Report a concern   November 20, 2015 — Rated 10 out of 10 by C.V. Zerorez Los Angeles
What do you like about our products and services?

I like they give us the booties to wear
Report a concern   November 20, 2015 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

You get my carpets, upholstery and tile really clean!! Brett was on time, very nice and efficient.
Report a concern   November 20, 2015 — Rated 10 out of 10 by E.H. Zerorez Los Angeles
What do you like about our products and services?

No residue.
Report a concern   November 20, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

The technician was wonderful.
He answered all of my questions and explained things that I was wondering about in kind detail.
Report a concern   November 20, 2015 — Rated 8 out of 10 by P.P. Zerorez Los Angeles
What could we do to improve?

The job that was done was a 10 on the scale but I had to wait into the evening before the Tech arrived. Not his fault but the fault of Zerorez scheduling, leaving the Tech under a great deal of stress.
Report a concern   November 20, 2015 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Brandon was very professional and spent a lot of time getting everything done nicely. I have a tentative apt on 12/3 for hardwood floors. Thanks so much.
Report a concern   November 20, 2015 — Rated 10 out of 10 by P.N. Zerorez Los Angeles
What do you like about our products and services?

Cleans well and stays clean! No "tacky" feeling after cleaning.
Report a concern   November 20, 2015 — Rated 10 out of 10 by Alpha Contents Rest. -Eric Zerorez Los Angeles
What do you like about our products and services?

You did an amazing job on our carpets!
Report a concern   November 20, 2015 — Rated 10 out of 10 by P.H. Zerorez Los Angeles
What do you like about our products and services?

We had some problems arise at the time of the original cleaning but they were addressed and rectified. Everyone at administration was courteous and helpful in solving the issues. Marcel came out the second time and did a wonderful job in taking care of the situation. The carpeting looks great and cleaner than ever.
Report a concern   November 20, 2015 — Rated 10 out of 10 by Sandra Konstantinides Zerorez Los Angeles
What do you like about our products and services?

The best thing about your products and services is that they REALLY DO WORK!!! No promises or tricks, they clean and stay clean longer than any other company or products I have ever tried and I couldn't be happier!
Report a concern   November 20, 2015 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Great service
Report a concern   November 20, 2015 — Rated 10 out of 10 by Glen & Kathy Eichler Zerorez Los Angeles
What do you like about our products and services?

This is the third time we have had ZeroRez clean our carpets and every time we have been delighted by the beautiful job they have done! Our carpets are over 10 years old and the last 5 years have been busy with our son's family living with us! That meant 8 people and two dogs! But, as soon as Sal was finished, the carpets looked new! Really!! Not one spot or traffic pattern, even the stairs are beautiful!! I also want to include our compliments to Sal, our service tech as well! He was prompt, quick to listen to my concerns about some areas and had solutions that worked out perfectly! Sal was polite, kind, very attentive, and very professional. His finished work says it all!. We are always blessed by the employes at ZeroRez. They have all been excellent! They really care about the work they do and proud to be a part of ZeroRez! We will continue to recommend your company to all our friends and family! Thank you!!!!!!!
Report a concern   November 19, 2015 — Rated 10 out of 10 by Linda Carpenter Zerorez Los Angeles
What do you like about our products and services?

The quality of the work you do is a cut above that of anyone else in the business.Your staff is friendly and efficient and meets all expectations. Yes, you are expensive, but you are definitely worth it. My 10 year old carpet looks almost brand new again
Report a concern   November 19, 2015 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Livingston
Report a concern   November 19, 2015 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Everything - from the phone calls to set up, through meeting our operator and seeing him do such a great job. We couldn't be happier and I have already been giving out his information. The follow-up was perfect, just been busy.

Name removed
Report a concern   November 19, 2015 — Rated 10 out of 10 by Karen Stoyanoff Zerorez Los Angeles
What do you like about our products and services?

My carpets are cleaner, fresher, softer, and sty that way longer than with any other service I've used.
Report a concern   November 19, 2015 — Rated 10 out of 10 by Leslie Stumpf Zerorez Los Angeles
What do you like about our products and services?

Quality service - very well done !
Report a concern   November 19, 2015 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

The tech listened and was thorough, and was a gentleman
Report a concern   November 19, 2015 — Rated 7 out of 10 by L.P.R. Zerorez Los Angeles
What could we do to improve?

I felt that the stone cleaning was not as represented. It was very expensive and yet did not take care of the issues I had.
Report a concern   November 19, 2015 — Rated 9 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

Jose was on time and efficient! He completed the job in a timely manner. Jose also put back the area rugs & clean up properly. We appreciate his work immensely! If there's one bad thing, I have to say that, I wish the cleaning wand could go deeper under the bed! My whole experience with Zerorez was painless & so easy! Thank you!

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