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based on 32831 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It gets everything very clean....LOVE U GUYS!!!
The carpets look like new and stay clean for a long time because there is not residue to attract dirt. The dry time is very short. And most importantly, your service is outstanding. You call to confirm your appointment, the service technician calls to let me know he is on his way, and your service technician, Sal, was extremely kind and professional. He did a wonderful job and was a joy to meet.
Professionalism and job well done.
Perhaps Zerorez could give better deals to families. Your service is excellent and I totally love your company however your prices are very high so I am only able to use your company every couple of years.
Fast, efficient and friendly. I was surprised how he was able to clean my upstairs condo. Very impressed.
Your technicians are always very professional, do a good job for a fair price and don't leave any residual soap in our carpets. Robert rates a 10 too.
Technician was not prepared with functioning equipment and took two days to do job, then left tile floor wet with dirty water.
Very easy and reliable to work with but most importantly, our carpets are thoroughly clean now. The service person was very efficient and willing to work with our needs.
Clean the edges of the tile. I was told it was still wet but 24 hours later it still looks dirty/dark compared to the rest
We love are new carpet Michael was very nice and attentive thank you
everthing
Overall the carpet looks better. But, the spots came back the same night we got it cleaned. The spots in the high traffic area had not changed much. Also a residue was left in the carpet. The carpet is stiff instead of soft.
I scheduled my carpet cleaning on a Friday morning. I told the scheduler that I had a big party on Sunday afternoon and she assured me the carpets would be dry. They were soaked in some areas. He cleaned the hall entry extra because I asked him to so maybe that's why it was so wet but it turned orange. I don't know why. Aside from the very wet rugs and the brown entry way the rest of the carpets look and smell very good and the technician was very thorough and very nice.
Good results and good people.
I liked the process with the ionized water. How quickly and little water was used. Very satisfied.
Your products do an excellent job as do your employees.
Everything - you guys always do a GREAT job - we are repeat, repeat customers will never use any of carpet cleaning service!! Brett was great - deserves 10 points across the board. thank you!!!
The Super Friendly and professional technicians.
Dennis Smith is on time and does fantastic work.
Very polite and courteous. Everything was clean and smelled great when he left.
The eco friendly cleaning solution and the careful application by the friendly cleaning technician.
This was my third year using your services and products I have been very pleased with both
Livingstone was particularly pleasant and helpful this year
The carpets and upholstery always look great after they are cleaned by Zerorez. What sets you apart from others in your industry is Sal. He is polite, professional and always communicates about his arrival time and does everything possible to respect our time.
fast, efficient, and friendly
I am so impressed with the quality of service - my carpets are like new again.
My carpet looks wonderful...Sal did a great job!
An excellent job was done!!!!! We do not have a volley of friends or relatives in the area.
fast and easy and you guys did a great job, I will give you guys a call when I every need future cleaning
The quality of the results and the fact that it doesn't use chemicals.
Does a good job on the carpet and I have dogs. The young man that did the work was wonderful, very helpful, sorry I didn't get his name.
Everything was easy I appreciated the quick appointment, the email prior, the tech calling before arrival and the finished product. I'll be a return customer for sure!