Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2015 — Rated 10 out of 10 by Paula Trodahl Zerorez Los Angeles
What do you like about our products and services?

the rep was very professional and to be able to come out on a days notice was so impressive to us.

Report a concern   May 15, 2015 — Rated 8 out of 10 by C.S. Zerorez Los Angeles
What could we do to improve?

Nothing. The guy did a great job.

Report a concern   May 15, 2015 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

Professional. Effective.

Report a concern   May 15, 2015 — Rated 10 out of 10 by Denise Jack Zerorez Los Angeles
What do you like about our products and services?

Very good service, I am always happy with the results.

Report a concern   May 15, 2015 — Rated 10 out of 10 by G.O.P. Zerorez Los Angeles
What do you like about our products and services?

you do a great job and it lasts much longer than ever other carpet cleaning service.

Report a concern   May 15, 2015 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

For the past 5 years I have used Zerorez to clean my carpets and have always been very pleased with their work. Their costumer service is outstanding and their carpet technicians, especially Robert, always do a fantastic job. Robert, and others, take great care not to scuff door jambs and lay protective blankets on my hardwood floors to avoid scratches. Recently I dropped a small area rug off at their Irvine headquarters after spilling coffee on it. The carpet was wool and I didn't expect the stains could be removed, however, they were. Zerorez even delivered the carpet to me, which was totally unexpected. I would never think about using another carpet cleaning service. Thanks Jeff (the owner) and your employees for doing such a great job!

Report a concern   May 15, 2015 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Your product and services work! Very capable technician Darren did a wonderful job. Thank you!

Report a concern   May 14, 2015 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

Marcel was awesome. Super amazing job and extremely professional.

Report a concern   May 14, 2015 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Service is fast and very efficient in cleaning the carpets. Product is excellent and I have recommended you to my family and friends.

Report a concern   May 14, 2015 — Rated 10 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

Cleans great. Professional representatives. Reasonable expense.

Report a concern   May 14, 2015 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

the product is non-toxic, which in my view is critical. The service (and pre cleaning information) I received from Eduardo was invaluable for scheduling and decision making and otherwise excellent. The information I received from the front office was insufficient for understanding and evaluating my options

Report a concern   May 14, 2015 — Rated 7 out of 10 by R.M. Zerorez Los Angeles
What could we do to improve?

Technician was very knowledgable but pricing seems way to much for service actually provided

Report a concern   May 14, 2015 — Rated 10 out of 10 by P.A.M.F. Zerorez Los Angeles
What do you like about our products and services?

I feel like you get my carpets really clean. Thank you.

Report a concern   May 13, 2015 — Rated 10 out of 10 by F.S. Zerorez Los Angeles
What do you like about our products and services?

Brett Spence!!

Report a concern   May 13, 2015 — Rated 10 out of 10 by Beth Falco Zerorez Los Angeles
What do you like about our products and services?

I LOVE that the carpet is like new!! Yea!
And Sal, the tech, was super helpful and personable. Great people skills!

Report a concern   May 13, 2015 — Rated 9 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

Effectiveness of cleaning process

Report a concern   May 13, 2015 — Rated 10 out of 10 by G.K. Zerorez Los Angeles
What do you like about our products and services?

The receptionists with whom I made the appointments were professional and courteous (our carpets required a follow up appointment due to some streaking). The technician was prompt, courteous, efficient and diligent on both occasions. Although the cost was nearly double what we have paid in the past, the results were well worth it.

Report a concern   May 13, 2015 — Rated 10 out of 10 by Darryl Withrow Zerorez Los Angeles
What do you like about our products and services?

Very professional and carpets look great.
Was at my house 2 hours after my first phone call to ZeroRez!!

Report a concern   May 13, 2015 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

I like that your service is prompt and efficient as well as environmentally conscious. Thanks!

Report a concern   May 13, 2015 — Rated 8 out of 10 by R.M. Zerorez Los Angeles
What could we do to improve?

Be sure that your product dates have not expired and have technicians verify that the cleaned and sealed areas are dry and haze free.

Report a concern   May 13, 2015 — Rated 10 out of 10 by Gerald Kostecka Zerorez Los Angeles
What do you like about our products and services?

Tech was awesome...the cleaning was good and the pricing was fair.

Report a concern   May 13, 2015 — Rated 6 out of 10 by T.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not disappointed at all. I just am not a person prone to recommending things unless someone asks me for my opinion in the first place.

Report a concern   May 13, 2015 — Rated 10 out of 10 by Emily DeAngelis Zerorez Los Angeles
What do you like about our products and services?

It has been exactly one year since my first service. The carpets stayed clean longer than any other carpet services I have tried in the past. Carpets look like new. I love that no soap residue is left in the carpets to pick up dirt off shoes and feet. Very pleased.

Report a concern   May 13, 2015 — Rated 10 out of 10 by T.P.H. Zerorez Los Angeles
What do you like about our products and services?

Technician Sal is a true professional, very thorough and informative and exudes pride in his work. Because of our previous relationship with Haines and Cross (Eric) and his technicians Sal and Mario, we were confident that the work performed by the new company would be up to the same high standards. Keep these individuals on board, and you will continue to have our business.

Report a concern   May 12, 2015 — Rated 10 out of 10 by Claudia Rivera Zerorez Los Angeles
What do you like about our products and services?

My carpet looks like new now

Report a concern   May 12, 2015 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

The service was great, job was done perfectly and I was very satisfied with the professional
maner of your technician.

Report a concern   May 12, 2015 — Rated 10 out of 10 by M.L.N. Zerorez Los Angeles
What do you like about our products and services?

Friendly and professional.

Report a concern   May 12, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

The service tech. If he does not care about doing a good, throrough job no cleaning system will be effective. My service tech Michael (Mike) was the very best.

Report a concern   May 12, 2015 — Rated 10 out of 10 by D.U. Zerorez Los Angeles
What do you like about our products and services?

Nice clean carpet.

Report a concern   May 12, 2015 — Rated 7 out of 10 by K.S. Zerorez Los Angeles
What could we do to improve?

One major stain remaining!


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