Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2015 — Rated 5 out of 10 by D.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Admin, scheduling, technology top notch. Service technition first rate, result not so much. Second visit was necessary.
Report a concern   May 23, 2015 — Rated 10 out of 10 by Ken & Sally Monken Zerorez Los Angeles
What do you like about our products and services?

Love how my carpets look and feel and smell clean again after a Zerorez cleaning!!
Report a concern   May 23, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Robert gets a 10+ for his consistent professionalism and always knowing how to clean various types of fabrics!!
Report a concern   May 23, 2015 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

The technician was professional and did a great job.
Report a concern   May 23, 2015 — Rated 9 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Service person was on time, worked efficiently and effectively.
Report a concern   May 23, 2015 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

I think Robert is the best !!! He goes overboard to please the client.....truly understands "customer service". Always ready to recommend your company.
Report a concern   May 22, 2015 — Rated 10 out of 10 by Sylvia Haynes Zerorez Los Angeles
What do you like about our products and services?

Jose Gonzalas was very professional and did an outstanding job. I couldn't be more pleased with the work he did.
Report a concern   May 22, 2015 — Rated 10 out of 10 by Linda Church Zerorez Los Angeles
What do you like about our products and services?

super service and great personnel
Report a concern   May 22, 2015 — Rated 9 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Courteous staff, on time, carpets are very clean.
Report a concern   May 22, 2015 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

Your personnel are professional and courteous and your technology is superior. Rob is a good guy and a talented, hard working fellow. He is a huge asset for Zerorez.
Report a concern   May 22, 2015 — Rated 10 out of 10 by V.B. Zerorez Los Angeles
What do you like about our products and services?

The representative was professional, punctual and an expert. Great service.
Report a concern   May 22, 2015 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

Jose did a great job!
Report a concern   May 22, 2015 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Livingston did a GREAT job! He was friendly, professional, efficient, personable, and my carpet looks wonderful since he cleaned it! I would DEFFIENTLY have him again AND recommend Zerorez to a friend!!
Report a concern   May 22, 2015 — Rated 10 out of 10 by David Hamilton Zerorez Los Angeles
What do you like about our products and services?

The service was GREAT! Dennis was very professional. He was focused on the job and was willing to explain what the process was. After he left I felt like I made a new friend in Dennis and Zerorez
Report a concern   May 22, 2015 — Rated 10 out of 10 by L.N. Zerorez Los Angeles
What do you like about our products and services?

First class knowledgeable employees!! Excellent product..dirt doesnt come back up.
Report a concern   May 22, 2015 — Rated 10 out of 10 by Lorena Maley Zerorez Los Angeles
What do you like about our products and services?

Dennis did an excellent job cleaning our carpet. He was very professional and knowledgeable.
Report a concern   May 21, 2015 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

I didn't think it was possible for my carpet to look clean. My carpet looks beautiful thanks to Zerorez. Also the representative who cleaned my carpet was incredibly friendly and helpful. I can't wait to have my carpet cleaned again. Thank you thank you thank you.
Report a concern   May 21, 2015 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Carpet was very clean, smelled good and Brett, the service provider, was friendly, courteous, and did the job quickly and efficiently as well as answered all my questions. Also he was on time and called before his arrival. I will definitely use Zerorez again.
Report a concern   May 21, 2015 — Rated 10 out of 10 by K.M. Zerorez Los Angeles
What do you like about our products and services?

No residue and the nice orange smell. Also, your employees are always great!
Report a concern   May 21, 2015 — Rated 10 out of 10 by Shauna Bell Zerorez Los Angeles
What do you like about our products and services?

Love the product. My carpets always look new and stay clean for a long time (unless I spill)
Report a concern   May 21, 2015 — Rated 10 out of 10 by K.L. Zerorez Los Angeles
What do you like about our products and services?

Clean carpets, and excellent customer service from Livingston.
Report a concern   May 21, 2015 — Rated 10 out of 10 by Anne Chun Zerorez Los Angeles
What do you like about our products and services?

Loved the results. I got a confirmation call the day before and then from the cleaner before arrival. Showed up when scheduled. Very professinal and he did a great job. Thank You.
Report a concern   May 20, 2015 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

only company I trust to clean my carpets and furniture
Report a concern   May 20, 2015 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Everything!!!The techinican was very professional, walked through everything that was going to be done. My carpets look great!!!Thank you so much
Report a concern   May 20, 2015 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

On time. Very pleasant staff. Very thorough. 2nd time using this company.
Report a concern   May 20, 2015 — Rated 9 out of 10 by V.C. Zerorez Los Angeles
What do you like about our products and services?

Friendly, professional & fast
Report a concern   May 20, 2015 — Rated 10 out of 10 by G.S.P. Zerorez Los Angeles
What do you like about our products and services?

Jose, the workman, was on time, knowledgeable and worked fast. He treated the spots that needed it and did a very thorough job.
Report a concern   May 20, 2015 — Rated 8 out of 10 by D.B. Zerorez Los Angeles
What could we do to improve?

Voice mail not working on phones so no message could be left. Phones rang wig no answer and no ability to leave message. It was rather frustrating. Also sent email and no response. Was able to leave msg Sat after service and message said return call in two hours. No response there either. Once I spoke to First name removed directly she resolved it. Also on reschedule for service no timeframe was given ahead of time. So I had to call that am to see if they were coming and when. Once that was all resolved the service call was awesome
Report a concern   May 20, 2015 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

For a start, there are no chemicals involved in cleaning the rugs and furniture.
It cleans great and dries fast.
Also the cleaners are friendly and helpful.
Name removed
Report a concern   May 20, 2015 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

Zerorez is affordable, effective, convenient, and the technician was very nice and gave us a lot of good tips on how to keep the carpets cleaner.

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