Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32831 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 3, 2015 — Rated 10 out of 10 by Linda Pinedo Zerorez Los Angeles
What do you like about our products and services?

my carpets look great along with my recliner. Matt was just great!!! will request him for my next cleaning !
Report a concern   June 2, 2015 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

No soap used in cleaning process. Nice staff and on time.
Report a concern   June 2, 2015 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

I like knowing and feeling there is no residue on what you have cleaned. Rashid did a great job.
Report a concern   June 2, 2015 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

This is our 3rd or 4th time using Zerorez and our carpet always turn out looking brand new!
Report a concern   June 2, 2015 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

My service tech was really nice and did a great job. He threw in a last minute spot I wanted done for free, was really respectful and wore clean booties in the house. I had a cat pee problem. It is unfortunately not completely gone, but it is much better. Thank you.
Report a concern   June 2, 2015 — Rated 10 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

professional staff and a quality product
Report a concern   June 2, 2015 — Rated 9 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Very courteous technician, good cleaning results
Report a concern   June 2, 2015 — Rated 10 out of 10 by Jack Leibelt Zerorez Los Angeles
What do you like about our products and services?

Very professional
Report a concern   June 2, 2015 — Rated 8 out of 10 by L.C. Zerorez Los Angeles
What could we do to improve?

Normally, I am very happy with your service. This time, My Dining room rug was completely discolored by the cleaning- It turned orange. When I called, everyone was very helpful and the technician came back and we realized he needed to take the rug. I appreciated his promptness, as well as his ability to return the rug on a holiday but I was disappointed that it happened at all. It looks basically back to normal now, and I will still call you in the future but I was not happy with what happened.
Report a concern   June 1, 2015 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Clean, neat and efficient.
Report a concern   June 1, 2015 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

No Residue, the carpets really do stay clean for longer!
Report a concern   June 1, 2015 — Rated 10 out of 10 by Drew Higday Zerorez Los Angeles
What do you like about our products and services?

The technician was on time, professional and did a thorough job. The carpet looks great, hard to believe no soap was used. i plan on using Zerorez again.
Report a concern   June 1, 2015 — Rated 10 out of 10 by L.O. Zerorez Los Angeles
What do you like about our products and services?

Efficient and the house did not smell of chemicals
Report a concern   June 1, 2015 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

The tech removed all stains, which were just black and had been sitting for months.
Report a concern   June 1, 2015 — Rated 8 out of 10 by Y.A. Zerorez Los Angeles
What could we do to improve?

Not fully satisfied with the results of tile/grout.
Carpets look great.
Tech arrived timely.
Report a concern   June 1, 2015 — Rated 9 out of 10 by V.A. Zerorez Los Angeles
What do you like about our products and services?

Did a great job. Took care with floors and walls. Very accommodating technician.
Report a concern   June 1, 2015 — Rated 8 out of 10 by C.S. Zerorez Los Angeles
What could we do to improve?

Called twice in as many weeks and was quoted two different prices. Also did not understand what the additional $15 charge was for.
Report a concern   May 31, 2015 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

very professional service person was wonderful
Report a concern   May 31, 2015 — Rated 10 out of 10 by Kathy Guccione Zerorez Los Angeles
What do you like about our products and services?

Efficient crew, friiendly and accommodating. No smell and no stiff carpets after cleaning. Did a great job on carpets that really needed it.
Report a concern   May 31, 2015 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

Brian was very thorough and effecient.
Report a concern   May 31, 2015 — Rated 10 out of 10 by Lori Wallace Zerorez Los Angeles
What do you like about our products and services?

Technicians are consistently great, amazing products and cleans the carpets and upholstery well!
Report a concern   May 31, 2015 — Rated 10 out of 10 by Paul Goldberg Zerorez Los Angeles
What do you like about our products and services?

Very effective cleaning. We have been in our home over 15 years and our carpets now look like they were just installed
Report a concern   May 31, 2015 — Rated 5 out of 10 by N.K. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Carpets were wet for a longer time than stated. My living room was wet for 4 days. Some spots came back after carpet dried. I had Zerorez 2 years ago and was 100 % satisfied. This time not so much. Name removed
Report a concern   May 31, 2015 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

Your technician was very polite and listen to my concerns.
Report a concern   May 30, 2015 — Rated 10 out of 10 by Samuel Benavente Zerorez Los Angeles
What do you like about our products and services?

Keith was a great guy to service us.
Report a concern   May 30, 2015 — Rated 10 out of 10 by L.E. Zerorez Los Angeles
What do you like about our products and services?

timeliness and workmanship
Report a concern   May 30, 2015 — Rated 6 out of 10 by C.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I didn't receive an official quote so we weren't entirely sure of what the total cost would be.
The customer service representative on the phone was confusing. She seemed unsure of herself in quoting the work.
There was overspray on the bathroom cabinets and the front door. In addition the floors felt gritty and we wiped them down afterwards with a towel. To be honest I don't think they looked all that much better.

The carpet cleaning was satisfactory
Report a concern   May 30, 2015 — Rated 4 out of 10 by K.V.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was not there for cleaning but the gal who was said he was done cleaning both couches in an hour. For $300, I doubt we would spend that much again or will look around to see if
That is a competitive price. It seemed like a lot of
Money to four of us.
Report a concern   May 30, 2015 — Rated 10 out of 10 by J.W. Zerorez Los Angeles
What do you like about our products and services?

Cleaned my carpet very well.
Report a concern   May 30, 2015 — Rated 10 out of 10 by V.D. Zerorez Los Angeles
What do you like about our products and services?

You showed up when you said you would, you explained what would happen and you were neat and tidy. My carpets, rug and particularly my couch look like new!

Privacy Policy