Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32832 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2015 — Rated 5 out of 10 by N.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

we are not 100% satisfied with the results. we feel there are a few areas that could have been treated/cleaned better.
Report a concern   July 27, 2015 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

The knowledge, friendliness, and willingness of the technicians to go above and beyond always impresses me.
Report a concern   July 27, 2015 — Rated 10 out of 10 by N.A.W. Zerorez Los Angeles
What do you like about our products and services?

Your service is wonderful, and your products actually work! We love Eduardo, and always ask for him when we set up an appointment. He is so enthusiastic and cleans our carpets as if they were his own. Plus, he is always on time!
Report a concern   July 27, 2015 — Rated 10 out of 10 by Lance Davis Zerorez Los Angeles
What do you like about our products and services?

The tech that came out did an amazing job. My carpet looks brand new again. Carpet is soft and plush again too!
He was very friendly, courteous and professional. He answered all of my questions and to appease me, re-did a spot that was actually a shadow. He knew it was a shadow but said "I want you to be happy, I will go over it again for you. I was real happy to see the wall protectors and booties.
Report a concern   July 27, 2015 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

Technician was very knowledgeable and respectful of our house. Carpet dried faster than typical when using a traditional soap carpet cleaning process.
Report a concern   July 27, 2015 — Rated 9 out of 10 by Pamela Ashe Zerorez Los Angeles
What do you like about our products and services?

No chemicals. Polite employee. Quick and efficient.
Report a concern   July 26, 2015 — Rated 10 out of 10 by Mike Abbott Zerorez Los Angeles
What do you like about our products and services?

Sal was just a great guy to talk to, and provided a lot of information about cleaning.
Report a concern   July 26, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

everything
Report a concern   July 26, 2015 — Rated 10 out of 10 by T.L. Zerorez Los Angeles
What do you like about our products and services?

how clean the carpet is after treatment
Report a concern   July 26, 2015 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

It is safe for my family and looks great!
Report a concern   July 26, 2015 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

The technician was prompt and courteous. The process leaves no residue. It took a while to dry but it looks great.
Report a concern   July 26, 2015 — Rated 10 out of 10 by Donna Winans Zerorez Los Angeles
What do you like about our products and services?

Micheal Farr did our job. He was very knowledgeable and his work was thorough and accurate. He worked carefully--no mishaps. The carpets and the stuffed chair that he cleaned came out terrific.

Thanks.Richard Winans
Report a concern   July 26, 2015 — Rated 10 out of 10 by Greg Jones Zerorez Los Angeles
What do you like about our products and services?

Zerorez keeps our carpet cleaner for a longer period of time and our service was on time,polite and did a great job.
Report a concern   July 26, 2015 — Rated 10 out of 10 by H.D. Zerorez Los Angeles
What do you like about our products and services?

I have tried other carpet cleaning services and nothing compares to Zerorez.
I like that your employees check in on their way to my home to give me a more accurate time of arrival.
Your employees are very professional and friendly.
Report a concern   July 26, 2015 — Rated 10 out of 10 by Patricia Martz Zerorez Los Angeles
What do you like about our products and services?

The technicians are polite, friendly, and professional. My carpet stays clean much longer and even though it is over 10 years old, it looks like new after cleaning.
Report a concern   July 26, 2015 — Rated 10 out of 10 by E.H. Zerorez Los Angeles
What do you like about our products and services?

Carpets and tile turned out GREAT! We have a baby in the house, so no chemical residue to worry about. The technician was efficient, timely and professional. What more can you ask for? We will definitely be asking Zerorez back again.
Report a concern   July 25, 2015 — Rated 10 out of 10 by M.K. Zerorez Los Angeles
What do you like about our products and services?

The results from your process were really amazing...the carpet looks new again, and there is no lingering scent.
Report a concern   July 25, 2015 — Rated 10 out of 10 by Leslie Berkman Zerorez Los Angeles
What do you like about our products and services?

Jose, the technician, was very careful with my furniture and explained the cleaning process to me. When he was finished, the old carpet was visibly much cleaner, with all the dirt lifted from high traffic areas. I was distressed to see a number of places where the jade hued carpet showed much lighter than the surrounding area. Jose said this color loss was caused by store purchased spot cleaners, which I will no longer use.
Report a concern   July 25, 2015 — Rated 7 out of 10 by M.C. Zerorez Los Angeles
What could we do to improve?

Move at least light weight furniture to get under it.
Report a concern   July 25, 2015 — Rated 8 out of 10 by E.N. Zerorez Los Angeles
What could we do to improve?

cost - very expensive
Report a concern   July 25, 2015 — Rated 8 out of 10 by L.A. Zerorez Los Angeles
What could we do to improve?

Have someone there to answer the phone.
Report a concern   July 25, 2015 — Rated 10 out of 10 by I.J. Zerorez Los Angeles
What do you like about our products and services?

It saved me from having to buy a new carpet. The carpet looks newer every year.
Report a concern   July 25, 2015 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Very impressed with customer service. Carpets cleaned great. Thanks.
Report a concern   July 25, 2015 — Rated 9 out of 10 by J.J. Zerorez Los Angeles
What do you like about our products and services?

Technician was helpful, knowledgeable, and kept in contact re: arrival times.
Report a concern   July 24, 2015 — Rated 10 out of 10 by Tina McFarlin Zerorez Los Angeles
What do you like about our products and services?

Great service! Robert was terrific, professional, knowledgeable and careful. I could not be happier. Have already recommended zeroez. I love that it is alkaline water and no soap residue. Everyone with crawling babies should clean their carpets like this.
Report a concern   July 24, 2015 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Dennis our technician went over every detail of our carpets and what was needed to get them cleaned and keep them clean. He was thorough and professional. I was very pleased of his work.
Report a concern   July 24, 2015 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

There was no chemical smell. It has a fresh clean scent.
Report a concern   July 24, 2015 — Rated 10 out of 10 by Lynne Sands Zerorez Los Angeles
What do you like about our products and services?

No reappearance of spots. Pet friendly. No chemicals.
Report a concern   July 24, 2015 — Rated 10 out of 10 by D.L. Zerorez Los Angeles
What do you like about our products and services?

Our technician was very polite and professional.
I was just so happy the stains came out.
Report a concern   July 24, 2015 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Excellent service. Our technician did a fabulous job. He was polite and knowledgable. Our carpets and couches look new.

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