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32837 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert Keith who did my carpets was amazing in his professionalism, knowledge and expertise!
The cost is quite a bit more than the vendor I previously used at the sorority house.
Sal did a great job again, a few of the other guys who have done the house before have left the carpets damp where it takes a day or more to dry. Sal got the work done fast and carpets were dry quickly even though the day was cool. Will definitely use you again if Sal is available.
The carpets were cleaned and look almost new!
The work was done quickly and the cleaning products had a good smell to them.
It cleans without leaving any soap or chemicals behind. It stays cleaner longer each time I have it done by your team.
The man who cleaned an area rug in my home did not clean the entire rug until I asked him to. There was a sofa that was on the outer ridge of the rug and he cleaned up to the sofa. He then put all of his cleaning tools back in his truck. When I came in to look at the rug, I asked him if he had moved the sofa (about 5 inches) to get the edges of the rug. He said he had not and I asked him to clean the entire rug. His attitude wasn't appreciated and he eventually cleaned the entire rug. I have used you many times before as Clean Crafters had never disappointed. I was disappointed that your cleaner came and cleaned only a portion of an area rug measuring 10x12. You are more than welcome to call me if you'd like further information. Phone number removed.
I like that the cleaning solutions are safe for me and my pets. I also like that I can get everything clean in one visit!
Matt was really great! Did a great job!
non toxic, cleans well.
The carpet was cleaned better than we've ever had it by other carpet cleaning service! I can't believe what a great job the young man did! I have been recommending this service to everyone! I am 100% satisfied!
THE ZERORES WAS VERY GOOD AND BRION DID A GOOD JOB. HE SAID HE WOULD PUT A COPY OF THE BILL ON MY E-MAIL. WE DID NOT GET IT YET PLEASE MAIL IT TO US. THANK YOU .
VIRGINIA Last name removed
Everything
My technician, Brandon was AMAZING!!! I would highly recommend his services to everyone!! My only criticism would be the ladies at the Irvine office. I found them unprofessional and down right rude! I would probably only book online or call the corporate office.
Thank you, Name removed
84 Marbella
San Clemente, CA 92673
Excellent customer service at the beginning and all the way through to the end !
and... my carpets look wonderful!
excellent cleaning, great price!
Very professional - competitive fees. Robert was great!
excellent customer service and amazing cleaning job too.
Carpet is on it's last legs, but you just helped squeeze out another couple of years.
Paul Giordano
arrive within the appointment window. Not 2 hours late.
Robert was very friendly and knowledgeable. My carpet looks and smells great
I have used your service several times. Each time I am more impressed. Gil Rogers was so helpful and kind. He went over and above, working so hard to get my carpets clean. Would have been totally comfortable inviting him to stay for dinner with my husband and I. I have and will continue to refer Zererez to everyone I know. Carpets look like new. Thank you
Everything I am a very happy customer. The Tec. that came out for our cleaning Daniel did a wonderful job. He was on time and very much interested in giving us good service. The job was done very well. He is a good representative of Zerorez.
Rashad did a great job. I can't believe how good my floors look
There was no chemical smell at all. A very pleasant experience!
Will definitely be using Zerorez again
The quick and efficient service.
You have pleasant employees that do their job well.
I like your quality and the service tech was genuine, quick and honest.
Friendly, good quality, good price, good overall service!
Results are always great. I wish you could offer more specials though as it gets very pricey when you want extras done.
Crew arrived on time very courteous and professional. The completed job was beyond what I expected.
The carpet cleaner was very courteous, explained the quote upfront and did a thorough job on the 7-year old carpets in our 4 rooms and stairs. We are now ready for the holidays! I will definitely repeat with Zerorez.