Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 2, 2016 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

The rugs and furniture I had cleaned look brighter and feel good to the touch. Even though Zerorez is not the cheapest, I have been completely satisfied with the results. Also, all the technicians that have come to my house have done a great job, they set up with care not to bring dirt into the house and do a thorough job.
Report a concern   February 2, 2016 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Really clean well and stay clean longer
Report a concern   February 2, 2016 — Rated 9 out of 10 by A.V. Zerorez Los Angeles
What do you like about our products and services?

I like the cleaning process. I was able to get an appt. a few days after i called. The technician was very friendly.
Report a concern   February 2, 2016 — Rated 10 out of 10 by Mary Overfield Zerorez Los Angeles
What do you like about our products and services?

R0BERT KeITH ALWAYS DOES AN EXCELLENT JOB. I HAVE RECOMMENDED HIM TO ALL MY FRIENDS.
Report a concern   February 2, 2016 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

dried fast and does not smell
Report a concern   February 2, 2016 — Rated 10 out of 10 by S.W.F. Zerorez Los Angeles
What do you like about our products and services?

Friendly service, carpets look perfect
Report a concern   February 2, 2016 — Rated 10 out of 10 by Rebecca Fowler Zerorez Los Angeles
What do you like about our products and services?

The service person was on time, professional, and the job was well done.
Report a concern   February 1, 2016 — Rated 10 out of 10 by E.R.B. Zerorez Los Angeles
What do you like about our products and services?

Great quality of work. Our technician did a fantastic job!! He was on time, polite and professional. Would definitely recommend.
Report a concern   February 1, 2016 — Rated 9 out of 10 by R.O. Zerorez Los Angeles
What do you like about our products and services?

Thr product is very clean and leaves no REZ
Report a concern   February 1, 2016 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

More your technicians than product
Report a concern   February 1, 2016 — Rated 8 out of 10 by L.F. Zerorez Los Angeles
What could we do to improve?

I am a repeat customer and have been using zerorez for years. On our latest cleaning, I called to have our carpet cleaned due to a strong ammonia smell in our front room. It was probably from our dog! The tech treated the area and I purchased a bottle of zero stink to have on hand. Shortly after the carpet was cleaned the ammonia smell came back. I have since used the entire bottle of zero stink trying to rid the smell. If you have any suggestions on what else I can do please let me know!
Report a concern   February 1, 2016 — Rated 10 out of 10 by N.L. Zerorez Los Angeles
What do you like about our products and services?

excellent results and such a nice technician.
Report a concern   February 1, 2016 — Rated 10 out of 10 by J.I. Zerorez Los Angeles
What do you like about our products and services?

Good follow up before the appointment. Matt did a good job on site with no issues
Report a concern   February 1, 2016 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Chemical free.
Report a concern   February 1, 2016 — Rated 10 out of 10 by Auberst Packaging Zerorez Los Angeles
What do you like about our products and services?

Good product, technicians are polite, efficient and cooperative. Service in a timely manner.
Report a concern   February 1, 2016 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Process is clean, green and mean...... Quick and efficient service......
Report a concern   January 31, 2016 — Rated 10 out of 10 by P.C. Zerorez Los Angeles
What do you like about our products and services?

Friendly, professional cleaners.
Report a concern   January 31, 2016 — Rated 10 out of 10 by Monica Christie Johnson Zerorez Los Angeles
What do you like about our products and services?

Friendly, non-toxic, helpful, on time. Love it!
Report a concern   January 31, 2016 — Rated 1 out of 10 by J.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We had area rugs that were to be cleaned and after a week I spilled water on one and found that when I wiped it up the cloth was dirty. This was in an area that we don't as a rule walk in. So I wet a white cloth and tested the other rug, and it too showed dirt on the cloth.
We would like to have the area rugs recleaned.
Report a concern   January 31, 2016 — Rated 9 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Brian was the young man that cleaned my carpets!!! He was courteous, friendly and did a great job!!
Report a concern   January 31, 2016 — Rated 10 out of 10 by Kaaren Johnson Zerorez Los Angeles
What do you like about our products and services?

Robert was prompt. He was polite. His work was thorough. The product left the carpet looking much better than I thought it would. I'm pleased with the results. Glad I took advantage of your deals.
Report a concern   January 31, 2016 — Rated 10 out of 10 by P.E. Zerorez Los Angeles
What do you like about our products and services?

We've had our carpets and rugs cleaned b Zerorez in the past and have always been very pleased. Your rep picked up 4 rugs to be cleaned last week. I'm confident that they will look great.
Report a concern   January 31, 2016 — Rated 10 out of 10 by K.W.P. Zerorez Los Angeles
What do you like about our products and services?

No chemicals.
Report a concern   January 31, 2016 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Everything
Report a concern   January 31, 2016 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Specifacslly Robert who always does a fabolous job
Report a concern   January 31, 2016 — Rated 10 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent service, no sales pressure.
Report a concern   January 31, 2016 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Professional, thorough, quick and great results.
Report a concern   January 31, 2016 — Rated 10 out of 10 by C.F. Zerorez Los Angeles
What do you like about our products and services?

Technicians are professional and do a great job cleaning.
Report a concern   January 31, 2016 — Rated 9 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

The tech who came out was fabulous. My carpet turned out better than the prior time I had it cleaned. Thx!
Report a concern   January 31, 2016 — Rated 0 out of 10 by L.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

We had our carpets cleaned Friday and one room is still wet so we have furniture in our hallway blocking doors and places we need to get into. We were told the carpets would be dry in 12-24 hrs. Also the carpet doesn't smell clean in two rooms that didn't even have pet urine. The carpet that did have pet urine in one room still smells and is the room which is still wet so I feel they treated it but didn't get the access water out. When I touch the carpet and smell my hand, my hand smells of pet urine so that tells me it should still be able to be extracted

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