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based on 32839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez always does a great job.
I like how long the carpets stay clean after being cleaned. I also like your technicians. They're all very nice and willing to make the extra effort to please.
The floors look and feel very clean. The technician was very polite and professional. I would like to have him as my technician for future appointments.
Sal listened very carefully to my needs, made recommendations and then completed the work. The carpet looks beautiful and it dried quickly!!! He took special care to remove some really tough stains and even moved two pieces of furniture from side to side in order to clean the whole room.
It really works and lacks odors.
Always a good result.
Great results and always nice (and professsional!) guys doing the work.
Courteous, efficient service and excellent results! Thanks.
The technician, Sal, was very friendly and was able to answer any questions that I had. I think overall the price was a bit steep since I only needed one room, a very small area rug and a small chair cleaned. Since it was such a small area rug and chair I felt that they should have done the area rug and chair as the "2nd" room instead of charging me an additional $50 for the chair. I would recommend Zerorez based on the great experience I had with the technician but would only recommend people to call for bigger jobs in their house so they aren't paying the $159 price for not enough service.
I really liked Matt who did our carpet cleaning. He explained things well and did a great job.
Our technician, Brandon, was very polite & professional and our carpets turned out great. I like your cleaning process that doesn't leave soap residue in the carpet and does not soak carpets as do traditional cleaning methods. This is our second time using Zerorez in Irvine. One suggestion would be for Zerorez to offer a repeat client discount vs the standard "clean 3 rooms, get the 4th free". The rooms sizes never quite fit to actually get that deal.
No chemicals, safe for pets and children (who spend a lot of time on the floor).
Send the estimate of the cost with your initial email confirming the apt.
Carpets look like new, and spots are expected NOT to return.
Robert is very thorough.
Very professional tech. My carpet and sofa look new again.
Green and clean
The representative was very professional, worked quickly and did an excellent job. He made suggestions about future maintenance of our carpets but did not try to Hard-sell services that we may not need.
The man that cleaned my carpet and chairs was very professional and friendly. He offered the option of stain protector which I'm sure I'll be glad I accepted since I have 3 dogs. I'm very likely to use your company again.
Quick service and got all the dirt out. What more could you ask for?
Efficient and did a good job.
They do not feel like chemicals on the floor. I wish it dried a little more quickly, however.
Gil was delightful and did a very thorough job. Thanks Gil!!!
Name removed
Super nice employees. Professional. Good service.
Robert is awesome, but your prices are too high.
Knowledge from tech.
great job see you next year thanks Name removed
ON TIME, RELIABLE, GOOD PRODUCT
Excellent service at a good price.
The outcome is always very good. The results are better then what I expect most times.