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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We appreciated the quick response time for scheduling and personable and professional service. Thanks!
The rugs were delivered yesterday and after unpacking all the small rugs I noticed the same utine odor that I had them treated for but instead of one rug smelling all three smell now! I will be speaking to Eric to see what happened
At this point I am very unhappy. What if any final checks are there at Zerorez? First name removed
Excellent follow-through and customer service.
They did what they said, did a great job, and the price was reasonable. Didn't try to up-sell me.
We thought it was time to purchase new carpets, but Robert Keith was able to make them look almost new..
you charge too much for protect spray,
The technician was great, was on time and started immediately, he was thorough
Friendly and helpful employees, excellent cleaning, drys quickly.
The technician was very friendly, called ahead to let me know when to expect him, explained what he was doing, moved the furniture, and picked up after himself.
The products smell very good and don't leave a sticky residue.
No chemicals. Great service b
The tech was late in arriving and only called to notify us of his late arrival ten minutes prior to his scheduled arrival time. My wife and I made arrangements to be home from work early to accommodate the tech. Would have been nice to save those vacation hours.
In addition, the tech lost control of a hose during his visit, which sent it flying down the stairwell and damaged our wall. We did receive a call from his boss, but have yet to hear about any repairs that will be made.
The best our carpet and tile have looked in a long time. And it dries fast!
non toxic, not harmful to carpets
Friendly, professional, knowledgeable staff and proven method
Dennis did a great job on our carpets and did his best to remove a few bad pet stains.
Environmentally friendly, deep cleaning, courteous and professional service
No artificial chemicals, no smell, no stains, returned carpets to new appearance. Sorry we waited so long with these kinds of results. Robert is a consummate professional and we will likely ask for him next time. Thank you zerorez!
Your products does an excellent job. You're able to see the before and after results immediately. The technician was very professional and did and superb job.
Getting the carpets clean without using soap
What make zero res great Is it really clean your carpet and the stains don't return after 30 days. The person who preformed my service is the best in business He was extremely knowledgeable about fabric and chemical reactions on how to clean certain stains on fabrics.
The person who cleaned our carpets was very friendly, helpful and did a great job.
As always, Marcel did a terrific job! He is courteous, professional, friendly, and, most importantly, thorough. I can appreciate why Zerorez uses Marcel to train new employees.
My appointment this past weekend was scheduled between 8:00 a.m. and 10:00 p.m. I received a call from Marcel, my technician, promptly at 8:00 a.m. to inform me he would be there within the half hour. He showed up on time, was courteous and polite. I had waited way too long to have my carpets and rugs cleaned, but Marcel did a thorough job, paying very attention to detail. Everything feels shiny and new, the bottom of my white socks are clean again, and I am a very happy customer. Zerorez never disappoints!
Great service wonderful results. First name removed
Fast and friendly service. You rock!!!! "ZEROREZ"
Nice service and products seem good, I can tell more when carpet is vacumn
as to the cleanliness of the carpet. So far carpet looks good except one area
of the dining room area rug. I will call Zerorez to please come back and go over a small
area of this carpet. I would you Zerorez in the future.
Eco-Friendly and technicians like Robert who know how to clean my old carpet to look new again!
Carpet feels amazing again!!!
you get the spots out and they don't come back...the carpets and tiles are really clean and the drying time is only a few hours
I think it would be better if there are two people instead of one performing the Carpet cleaning. One person requires to move furniture so that all the areas are covered and cleaned.
Your employee was very polite and no complain.
Friendly, efficient service, good results.