Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32859 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 10, 2016 — Rated 1 out of 10 by S.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Your representative did a very good job. However the price you quoted over the phone which I agreed thinking that was the regular price that upholstery cleaning companies charges. You charges $150 for the sofa where I realized that competitors prices were $75-80 for the sofa. You charged me $75 for the side chair and competitors prices were $30-40. I regret that I agreed to the overpriced company like you and wouldn't call you again for any job at my house and wouldn't recommend.

Report a concern   September 10, 2016 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

My rugs look beautiful and Matt was very knowledgeable and helpful. Thank you so much.

Report a concern   September 10, 2016 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Best carpet cleaning we have ever had.

Report a concern   September 10, 2016 — Rated 10 out of 10 by J.O. Zerorez Los Angeles
What do you like about our products and services?

the office and technician were very willing to come back to try to get a bad stain out. thank you!

Report a concern   September 10, 2016 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Matt Hammond was fantastic! He went out of his way to help and was very careful with my cats who cannot go outside.
Your office staff was very nice too! Customer service is HUGE to me. Please keep making it a priority and I will come back every time. I've already recommended you to my family and neighbors.

Please don't make my info public. I'm a victim of identity theft. I just wanted you to know how happy I was.

Report a concern   September 10, 2016 — Rated 10 out of 10 by A.D. Zerorez Los Angeles
What do you like about our products and services?

Great technician, worked hard and quickly. My carpets have never looked and felt so clean and I don't have to worry about strange chemicals being used in my house.

Report a concern   September 10, 2016 — Rated 10 out of 10 by W.K.S. Zerorez Los Angeles
What do you like about our products and services?

The gentleman that came was excellent , have used you before

Report a concern   September 10, 2016 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Didn't realize how bad my hardwood floors were. Dennis did again a great job they look beautiful. Won't make the mistake of using waxey products again. Now all my floors are clean for the holidays! Great service, great company!

Report a concern   September 9, 2016 — Rated 10 out of 10 by Carolyn Henry Zerorez Los Angeles
What do you like about our products and services?

Darnel Ross was very knowledgeable about carpet/rug cleaning, very clear on different costs for other cleaning features, no hidden fees. We felt that we could trust him with our carpets and that we would get an honest appraisal.

Report a concern   September 9, 2016 — Rated 10 out of 10 by F.N. Zerorez Los Angeles
What do you like about our products and services?

Prompt response. Darnell was very professional and did a great job.

Report a concern   September 9, 2016 — Rated 10 out of 10 by D.F. Zerorez Los Angeles
What do you like about our products and services?

After cleaning, the carpet actually stays clean. And the technicians are always polite and thorough.

Report a concern   September 9, 2016 — Rated 10 out of 10 by Danny Simmerman Zerorez Los Angeles
What do you like about our products and services?

The gentleman cleaning the carpet Robert was very professional and did a very good job at my home I will be recommending my friends and family this is the first time I've used your company and I'm very satisfied with the cleaning and the professionalism of Robert.
My mother-in-law will be giving you a call shortly to clean the carpets in her home.
Danny Simmerman

Report a concern   September 9, 2016 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

The young man was great and very contentious, and my rugs look new!!!
Thank you and God Bless

Report a concern   September 9, 2016 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

You're organized and perform exactly as you say you will. Plus, you have a healthy process for cleaning carpet and floors. What could be better?!!!

Report a concern   September 9, 2016 — Rated 10 out of 10 by Gary Sowers Zerorez Los Angeles
What do you like about our products and services?

Carpet looks and feels totally clean and stays that way a long time. Drying time is also minimal compared to other services.

Report a concern   September 9, 2016 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

The technition always make sure my carpets are cleaned to the max they can be no rush
Juan. is the best ever thanks for sending. him

Report a concern   September 8, 2016 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Very nice and professional and the carpets look great.

Report a concern   September 8, 2016 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

products work and the tech was knowledgeable and very helpful

Report a concern   September 8, 2016 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Carpet seems to stay cleaner longer

Report a concern   September 8, 2016 — Rated 10 out of 10 by J.E. Zerorez Los Angeles
What do you like about our products and services?

My carpets were filthy and now they are clean - The technician was knowledgeable and worked
efficiently - he worked very hard to get these carpets clean - he gave me useful tips about
carpets and maintenance which I can give. He was friendly and pleasant.

Report a concern   September 8, 2016 — Rated 10 out of 10 by G.A. Zerorez Los Angeles
What do you like about our products and services?

Very professional, knowledgeable, on time, and efficient. Name removed

Report a concern   September 8, 2016 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

The appearance of the carpet after cleaning...looks clean and fresh...not matted down and dingy. Our technician Sal was friendly and professional.

Report a concern   September 8, 2016 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Healthier cleaning method, super clean cut, enthusiastic and professional employees, great customer service and great results

Report a concern   September 8, 2016 — Rated 10 out of 10 by K.P. Zerorez Los Angeles
What do you like about our products and services?

all the pre-appointment calls were professional and timely. The service person was courteous,friendly and efficient. The job itself came out beautifully.

Report a concern   September 8, 2016 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Customer service very good with reminders and calling to advise timing of arrival. Very knowledgable person when making appointment and was able to answer my questions about process. Technician was on time and gave updates and advised approximate timing of job.

Report a concern   September 8, 2016 — Rated 10 out of 10 by I.F. Zerorez Los Angeles
What do you like about our products and services?

things get clean

Report a concern   September 7, 2016 — Rated 10 out of 10 by N.M. Zerorez Los Angeles
What do you like about our products and services?

the service technician dave ( Mr. Smith) is very accomadating

Report a concern   September 7, 2016 — Rated 10 out of 10 by M.J. Zerorez Los Angeles
What do you like about our products and services?

The cleaning solution really does not attract dirt.

Report a concern   September 7, 2016 — Rated 10 out of 10 by William Tucker Zerorez Los Angeles
What do you like about our products and services?

No soap, just water and Daniel, the tech, was very helpful and professional.

Report a concern   September 7, 2016 — Rated 10 out of 10 by K.D.B. Zerorez Los Angeles
What do you like about our products and services?

Just great service and high performance!


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