- Phone: (949) 387-2222
- Visit Website
based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Green products and service people.
Clean and professional staff and the ZeroRes system is clean and efficient.
The lack of residue in the process, the end result and the professionalism and knowledge of the technicians, especially KEITH!
Great service
Friendy and efficient and informative
Carpets look great. It was like a total restoration to brand new looking carpets. Rashad, our tech, was amazing. Very thorough in explaining the processes and additional optional treatments, and he was fast, clean, friendly, and trustworthy.
Our carpet cleaner was on time, very professional and very personable, and he did a great job.
Great results, dependable service, contentious and courteous employee.
The kid is the best,my wife and i think hes your best asset, and his work is excellent
Ease of making appointments, punctualness of technician and my carpets get cleaned!!
While he did a good job he left pools of water on the tile floor. When they dried there were spots & smear marks all over the floor. I had to re-mop the floor to get it to look good.
The carpet looks brand new! Great job Zerorez
It's a natural way to clean my carpet that dose 't leave it feeling stiff .
Every person that has come out to my home, and this was the third time, are polite, respectful and do their very best. I just had my sofa and loveseat cleaned and it was great.
Of course your cleaning services are top notch, my carpet is always left looking spotless as well as feeling and smelling so fresh. But just as important, your technicians are not only great at taking care of my carpet issues, but they rank 100% in my book of having excellent character. I've had my carpets cleaned by Zerorez for a number of years now, and each technician you send is someone I feel very comfortable with and trusting of having in my home.
Thank You! First name removed
Laguna Niguel
The service tech was EXCELLENT!
They clean well
The products are great but I am really pleased with the customer service. Our technician was wonderful. He explained how the process worked and it made me feel better about using Zerorez over another company. The less chemicals and synthetics, the better.
how clean my carpets get...Wish it wasn't so expensive
The floor is way cleaner than my sad attempts with a mop but it has a residue left over which is why I went with Zerorez in the first place. I can fell it when I'm barefoot. I went over it with a clean wet towel (like I do when I'm done mopping) and it helped.
Dennis was amazing. He explained the whole process and the smell was amazing.The carpets look beautiful and feel good on the feet. Anybody that can get the amount of dog hair we have out of the carpet is a superstar to me. I will definently recommend Zerorez to all my friends!
We have used you for years. It keeps our carpet clean with no spot returned. Edwardo is the BEST.
Your product works and your guys are great.
The wine stain on my carpet looks worse.
Do a excellent job and fast. Very nice employees
I feel like my carpet is really clean. This last time it was pretty soiled and Eduardo got it looking good. The carpet is 20 years old but once it is cleaned it looks a lot newer (yes, there are some of the stubborn traffic patters you would expect on an old carpet, but he did a great job. Very nice man, very polite.
Beautiful,clean carpet after Jose finished. I only use Zerorez.
Fast, efficient and thorough. Your serviceman, Jose, was great and friendly.
Your personnel (Jose) are always excellent. Jose was so polite, personable, through, careful. And, judging from my previous experience, my carpets remained cleaner, longer than with other products used in the past.
Love both!