- Phone: (949) 387-2222
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based on 35250 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and cleans carpet well
The gentleman that came to clean my carpeting was very helpful and friendly. Did a beautiful job of cleaning and would definitely recommend your services to others.
We've used Zerorez in the past and Juan always does a great job for us.
I have used Zeorez for years. I would not let any other company clean my carpets or tile.
Easy to book online, very thorough cleaning.
We recently had our carpet cleaned and some discoloration appeared that I have not noticed before surfaced after our carpet dried. I called the customer service department to inform them of the issue. The representative listened to me with care and scheduled an appointment for the technician to return without an additional charge. Brian, the technician, came out and cleaned the area again. The spots were removed. Brian was professional and truly committed to providing excellent customer service. I would definitely use Zerorez again and recommend to my family and friends. Thank you for providing a safe, nontoxic and effective carpet cleaning solution and for your company’s commitment to providing exceptional customer service.
Love the company, prompt, very good work and very professional!
Sal was wonderful! He was respectful of our home and prepped all areas with mats and other protective material so as not to scrape the floors and walls.
He did an amazing job!
He also cleaned up everything before submitting the bill for payment.
Thank you Sal and Zerorez!
L&A Last name removed, Dana Point
I love that that that the technician always shows up on time and even gives me and called to let me know they are on their way. The carpets always look great when the job is done. The Technician treats my house as if it was their own and always does a fabulous job. Zerorez is the best.
Daniel was fantastic! Please send him whenever we request cleaning and/or pick-up and delivery.
You are reliable and show up for the appointment. If there is a delay, enough notice is given to make some adjustments in my schedule to accommodate. Excellent work and very little residual smell. Carpets dry quickly.
You also do not oversell your product. Definitely will refer others to you.
Very pleased both with the phone notifications for appt times and the actual great service. My tile floors look great and do not have any residue left on them.
makes the carpet look new
Professionalism of representatives. . .detail to work done.
Professional, on time, and efficient technician. Great product!
The gentleman was efficient, capable, it didn't take all day and my carpets look great.
Brett was great - helpful and on his game. He showed up on time, did his job in a very workmanlike manner and helpful with issues with our carpeting and rugs.
Keith was very professional and knowledgeable about our service.
fast and easy to set up appointment, friendly tech
Professionalism of your techs and the overall result of the cleaning
Your techs are very good and do extra for their customers.
Always great service and results
Love your product
Knowledgeable techs, prompt and courteous, did a great job!
Our tile looks really good and so do the rugs. I have already recommended your company to two neighbors.
Previous customer
Knowledgeable technician
Very pleased with your service and our technician. Clean cut Levon Panhorst was on time, worked hard, and did an excellent cleaning job. Felt the cost for the cleaning service was very reasonable. Thank you!
The fact that zero residue is left behind.
excellent job... fast and professional we will highly recommend your firm