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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service cleaning technology efficiency re seasonable pricing
The product cleans great. Your technician, Sal, is outstanding.
Really cleaned my light carpets well!
I love Zerorez and have used them since my carpet was installed over 17 years ago. I asked my technician if he thought that I could get another year or so out of my carpet (there are no wrinkles, seems are all tight, just traffic pattern wear) and he said "yes - you could go several more years". To be honest, that wasn't quite what I wanted to hear as I keep putting it off due to the immense amount of work needed to clear out the rooms for the new carpet to be laid! BUT - I appreciated his honesty and I truly believe that the reason my carpet still looks so good, and cleans so beautifully, is due to Zerorez. The protectant that I have them put on after the cleaning just seems to get better and better every year. I'm a loyal customer and will continue to be!
Nice that you quoted me over the phone and did a great job.
Robert the gentleman who cleaned our carpet was a total 10 he did an excellent job I would recommend him all the time .
Initially, we had "SAL" the first time - he performed an outstanding job on our upstairs and downstairs carpets.
Secondly, we had "DANIEL" clean the grout and tile in our entry, hallway, powder room and kitchen areas - another excellent job.
BOTH gentlemen were at our home at the requested time. They were very courteous, neat and careful not to scratch any walls or corners, and performed their work in a timely manner.
Plus, the citrus fragrance left in the air after the work was completed was wonderful - do you happen to have a spray can available for sale? It would make a good deorderizer.
Thank you Zerorez for a job well done!
Love Zero Rez!
I like how clean my rugs get every year when I have them clean. The carpets dry fast and don't leave a residue. Thank you!
Name removed
Fountain Valley
My carpet is so clean!
The service man was so courteous and professional
Jonathan Burns was very professional.
He did a great job at cleaning the carpet,
and explaining what was being done about
removing certain stains.
He should up at the time he promised...
prices are too high. price wasn't quoted. I found out how much when the work was done.
Everything! Great carpet Cleaning! Great customer service!
all work is done out of your truck, non-toxic products
competent and on time, pleasant technicians, efficient and know their jobs. Satisfied with the product. Will call again in a few months.
Technician was terrific. Very polite and professional. Got much of the water out of the rug which shortened the drying time. Looks great.
Carpets get very clean and the products ate eco friendly. The technicians are professional and efficient.
Good product no kimicle
The technician was prompt, knowledgeable, and friendly. He paid attention to details like where the heavy traffic areas were and gave them special attention. He answered my many questions, then restored my 29 year old carpet to looking great again. We know that carpet replacement will be years off since we love it and know that the quality will be hard to replace. The price for a great cleaning was minimal since the alternative would have been the cost of replacement.
A very satisfied customer, try them, you'll like them,.
Make the carpets clean
Your cleaning services are superb, consistency over many years and on many different surfaces. Thank you!
The technicians are very professional, and your chemical free way of cleaning is awesome.
It works, no chemicals!
Service was great. Your agent was excellent.
Carpets look like New after cleaning. Were able to get out stains not removed by other types of cleaning solutions.
Edwardo came on time. Worked efficiently and well. He did a great job!
I rcvd great service and levon was very professional, polite and worked very hard. I thought i was going to get a bottle of spot remover and a review guide but i didn't i would have liked that thats what eric said in his information oh well i'll have to buy something else to use. I will refer you when anybody asks me.
Thanks to all 🐾
Marcell is so proffecional! He is very knowledgeble, and my carpet looks brand new. Thanks.
Service tech was very polite and thorough. Also like the alkaline water process
No residue.