What our clients think of us!

Professional, efficient, friendly technicians who always seem to care about doing a good job!

Ease of scheduling. Daniel made a great impression upon arrival. He was neat, introduced himself, and smiled. He called in advance of arriving, examined areas to be cleaned to ensure a complete job, explained treatment methods, and estimated time to completion. He answered all my questions and possessed a wealth of information about carpet care and cleaning. I didn't look forward to an inconvenience of leaving the house for a day while the carpet dried, but that wasn't the case. There were areas I could stay in, and booties you provided allowed me walk on carpet as needed. Carpet looks as new as the day they were installed. Thank you.

Stays clean longer

The general man always does a great job and on time which is very important

Quick and friendly service, carpets look great!

The technician that came was very friendly, explained the process and did his thing. The carpet was left clean with the exception of a couple of spots on the stair landing (not a deal breaker). The carpet smells and looks CLEAN and it dried in 5 hours. Amazing!! To say the least I am very happy and will be using you again.

Great job! Pet stains and dirt from heavy traffic areas in my carpeting gone! Ceramic tile kitchen floor came out beautifully. We tried everything to clean that floor, but only Zerorez made it happen. Both the carpeting and floor look like new. Zerorez also cleaned three pieces of furniture for us. They too came out looking great. I will definitely continue to use this company in the future.

Zeroez always does an excellent job cleaning my carpets. I have a 15 year old carpet that looks like brand new after they are done and they stay looking good much longer than any of the other services I've tried.

The two gentlemen were very thorough, efficient and professional in their service.

Our carpet/upholstery technician provided friendly, professional, informative customer service. He did a thorough job of cleaning and was very respectful of our home.

Showed up on time. Charged less than expected. Did an awesome job on my area rug.

We were very happy with Keith and were very pleased to see him when we used you again. Very professional, neat clean and very nice. Another job well done.

We did clean a couch and a rug and the smell is really bad. I'm not sure what happened but the smell is really bad even 26 hours later...

Prompt, courteous, professional service. Always a great result. I have been using Zerorez for decades.

Always on time.
Always do just what they say they are going to do.
Never try to up sell you.
Always protect my other items.
Clean, fast and efficient.
Gentlemen are always clean and well dressed and they take pride in their job.

Customer service
Very clean carpet!

Your technician Rashad Jordan was very professional and efficient in his work.

Professional, courteous service

I have yet to vacuum the carpets, so I can't really give you a true evaluation at this time.

On time and did job as promised

This is twice now that I have used Zerorez, once in San Diego County, and once in Riverside County. Both times have been great, quick, and carpets have ended up really, really clean.

Professional, on time and carpet/tile look great!

The results were great - the carpet, rugs and upholstered chairs look wonderful and all were so thoroughly cleaned. A difference I noticed between yesterday's cleaning and the service of previous companies we've used was the carpet wall edges - they were all cleaned so well. Our neighbor had recommended your company and I understand why - from my initial call to completion, your service was excellent!! Your technician was wonderful - thank you to Rashad Jordan!

Professional and efficient service. Neil and Keith were very helpful!!

Richard Keith cleaned my carpets this week and they look like new.
He was careful, courteous and thorough.
We have used Zerorez in the past and will continue to do so and recommend them
Everything about Zerorez is great! Love using the clear water.
Name removed, San Clemente

In general the cleaning was good but the technician missed a couple spots. There was a strip of dirt left next to the door and a couple light spots left. I thought about calling to have them redone, but I didn't want to deal with the whole saving parking for the van and getting my animals out of the way, etc. He took a lot less time than the previous technician had taken, so I wondered if her was as thorough. I still prefer to use zerorez but wish the technician would take a little more time just to be thorough.

Service was prompt, technician very friendly I. like the cleaning without chemicals since I have dogs. Use fist name only.

I very dirty carpet looks perfect now! Eduardo was great and hard working.

We went with Zerorez again because of how well our last Zerorez cleaning held up. There really is no comparison and I'm happy to say the same applies to the people who deliver those great services. It's hard to imagine a better representative for a company than Brett Spence. Knowledgeable about the product, conscientious about making sure we both understood what was being agreed upon and pointing out what other services were available without any pressure at all, he was everything you want in someone representing your company, especially when he is going into a customer's home. He was considerate, personable yet very professional, and made it clear our complete satisfaction was the goal. As the former head of an organization focused on public service, especially under difficult circumstances, I am constantly aware of how others present themselves and represent their employers. You should be very proud of your training program and of having employees of his caliber. I hope you will let him know that his efforts did not go unnoticed or unappreciated.

Great service provided by Sal. We have requested him for all future services by calling the office. Please recognize Sal for his outstanding efforts and providing exceptional service and explaining all services provided by ZEROREZ.