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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemical
Spots are removed.
The carpet always looks great after they clean it.
On time and efficient. Cleaning appears to last. Technician personable & competent.
Courteous technicians, great results.
Service and knowledge was impeccable
I LOVED Robert our technician who was polite, clean with our place, and did a great job cleaning our place. The second Robert was great too. Both deserve a 10!
I was underwhelmed by the agent I scheduled the appointment with (seemed clueless) and the manager who I spoke Last name removed when the truck broke down in the middle of our cleaning. It seems unacceptable for a company not Last name removed have any spare trucks available when one breaks down so the cleaning ended up taking up 4 hours of my time waiting. The attitude from the manager was..."here's $50 off and another $50 for the next cleaning but these things happen." How about acknowledging that it was my time wasted and accepting accountability that perhaps, he or the maintenance team did not do a good job of scheduling the number of trucks out for maintenance. His attitude was a bit cavalier for someone working in a service industry.
Both Roberts were amazing and I would recommend them Last name removed anyone. I hesitate Last name removed fully recommending Zerorez beycause when things go wrong, I don't have confidence that the company and its management will look out for its customers.
Technicians arrive promptly, are friendly and do a fantastic job!
It drys so quickly and it has very little scent
Robert is a wonderful technician.
Over all cleaning
Great cleaning and friendly service.
The carpet was very clean when they left.
Friendly tech explained everything expertly. He was very efficient, thorough and quick. Brett is a valuable employee. Keep him on board or set him up in his own business.
overall pretty good. would like to see a bit more spot cleaning and take a little more time, seem real rushed, but that is probably more a scheduling issue and not fault of cleaners.
Dennis the Zerorez technician is just a wonderful representative for your company. The product is great but his servive is phenomenal.
Have used this company for years. Always great service and non toxic for pets.
Great job. No Chemicals
Amazing job! So fast & through. My carpets are sparkling
Non toxic chemical cleaning is HUGE for my family and the carpets came out looking brand new like the day they were installed!
product is really clean. service is excellent. person doing rug cleaning is always helpful.
Timely communication and follow through. Waiting for rug to be cleaned/delivered. Can't wait to see results. Anticipating good result!
Your service man Eric ? He was amazing !!!
No chemicals. Cleaned everything including the dirtiest foot traffic area by the garage door so it was like it was never dirty. Fast, efficient, friendly and great price.
Your service is always promptly, skillfully and professionally done.
We got off to a very rocky start with wasting a full day of my time. The second day went much better with timeliness, and quality of work. I just wish day two had been day one.
The quality and the service.
The service techs are always friendly. They do a good job.
I like that there are no chemicals to harm my grandchildren and pets.
Professional, respectful, and thorough
Excellent work & service. I always use Zerorez!!!