What our clients think of us!

They are prompt, polite and competent

Gets so clean..like new

Quality, speed, professional kindness.

Professional staff that is careful of household items while doing their work, and seems to get the carpet clean and remove all spots...

Robert is great! :) I sincerely appreciate his quality work ethic!

Alex, the Zerorez service technician, did a fantastic job cleaning and restoring our carpet to "like new" condition. He was very courteous, and made sure we knew exactly what the process was, inquired about the "type" of carpet he was cleaning prior, to ensure he used the proper techniques. A great job!!

Very professional courteous technicians. Have been using Zerorez for years and would highly recommend them. They do a great job, but this time I need to talk by phone with someone in management. Please contact me at Phone number removed.

Good service

Professional, efficient and excellent results

You did a great job. On time or early was great.

Online appointment scheduling, confirmation call from office and a call from the technician narrowing the waiting window. Service technicians have always been pleasant and courteous.

Robert is an excellent sales representative for Zerorez! Great company and great service!

Excellent cleaning service.

No chemicals, no residue, nice employees

Easy to schedule and service is absolutely the best.

I have to say my only regret is not having you out sooner or more often. I was thrilled with the service and professionalism as well as the end result - I have had the carpet done before but this time tried the hard surface as well and WOW!! amazing!!!! thank you! I also want to thank Alex my technician for the great service and his super helpful attitude!

Great Job!!! Many Thanks,
CB

Every technician does a great job of making sure my carpet looks and feels great and every technician that's come to my home has been very polite, thorough in their explanation of what they are going to do, and arrives on time. I feel the service is a bit pricey, so some better specials would be greatly appreciated.

Everything

Great carpet cleaning!

Very professional, excellent work. I will be using them again in the future.

excellent job

Our carpets looked great! Alex was awesome, he did a great job!

Service person called and arrived when he said he would, Quality of work looks great.

Good customer service and good execution.

Everything.

Carpet cleaning results are spotty. You can clearly see areas that were missed.

Technician was friendly and cooperative- But his attention for detail wasn't there. Almost felt like he just wanted to get the job done. When I explained I saw some areas still dirty and or missed he agreed to go back to one spot but explained the portable unit he was using wasn't nearly as strong as the unit in the van.
It was explained to me he would need to go back again 2 or 3 times with the portable unit to get the results of the unit in the van.

I believe that is what should have been done. I would like the full results. I was charged additional fees due to being on the 3rd floor but then get an explanation that the mobile unit does not clean as well. If your company knows this and it takes two or three go overs to reach the results as the "more powerful" one in the van. - Then that is what should be done.

Your company representative/technition gave me the impression that is was not my carpets (2 year old) that were the problem. It was the lack of power of your mobile carpet cleaner he was using.

Completely thorough. Efficient and courteous, on time and worked until completed.

i like the idea that there were no chemicals used.

The product cleaned extremely well and the staff was outstanding. Explained everything and were friendly. They were also on time and finished on time too.