Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 22, 2017 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Everything ok

Report a concern   January 21, 2017 — Rated 10 out of 10 by Jan Connon Zerorez Los Angeles
What do you like about our products and services?

The carpets look great. Robert showed up when he said he would, and was very knowledgeable, professional, helpful and friendly. I couldn't be happier with Zerorez!

Report a concern   January 21, 2017 — Rated 9 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

The technician explained the process review the quality of our rugs and had the patience to deal with the pouring rain and still get the project and the job done

Report a concern   January 21, 2017 — Rated 4 out of 10 by B.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The carpet is clean but I have issues with your approach to the sale and service functions. You are not transparent, Ie. When I made the appointment they said nothing about not moving furniture. That came in a followup email. the special was three areas, which meant to me three rooms. But oh no it means three areas. So in reality you cleaned far less square footage than if there were no furniture in the rooms. So I actually had two areas cleaned equal to about 700sq ft. Where if I the rooms were empty You would have cleaned 350 sq. ft. And they never said anything about stairs counting as two areas. I feel as thought I have been immersed in very well thought out marketing.
If I recommend it will be devil warned.

Report a concern   January 21, 2017 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

Brett, the service man was very professional and informative. will use again.
thanks

Report a concern   January 21, 2017 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Always on time and floors always look spotless afterwards.

Report a concern   January 21, 2017 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Clean with no chemical smell

Report a concern   January 21, 2017 — Rated 9 out of 10 by Y.F. Zerorez Los Angeles
What do you like about our products and services?

Very clean!

Report a concern   January 21, 2017 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

Except when new, My carpets were never cleaner than after they were cleaned by zerorez. They do not use chemicals, only their special water so there really is no residue.

Report a concern   January 21, 2017 — Rated 8 out of 10 by N.M. Zerorez Los Angeles
What could we do to improve?

The guy who came out named Rolando was awesome! He did everything he could to help us and get us the best deal . He was thorough and made sure to get everywhere. My only issue is the carpet still feels dirty or oily and wasn't dry still after 24 hours. I don't think it was anything Rolando did or didn't do I just was hoping for no residue being left and something is causing the oily greasy feeling

Report a concern   January 20, 2017 — Rated 10 out of 10 by L.R. Zerorez Los Angeles
What do you like about our products and services?

Tile cleaning

Report a concern   January 20, 2017 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

The carpet is CLEAN; it dried in short time and the technician was efficient and polite

Report a concern   January 20, 2017 — Rated 10 out of 10 by Laura Hastings Zerorez Los Angeles
What do you like about our products and services?

The service technician Robert Keith was so careful with our house, he protected the corners of all of the walls and the wood floors. He was super polite and did a great job on our carpets. You can feel how clean they are, so sticky soap residue. We always use ZeroRez.

Report a concern   January 20, 2017 — Rated 10 out of 10 by E.E. Zerorez Los Angeles
What do you like about our products and services?

Great customer service. Rolando did an amazing job and was very professional.

Report a concern   January 19, 2017 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

i love that my carpets get clean with no resudue build up

Report a concern   January 19, 2017 — Rated 10 out of 10 by Brokke Wilkins Zerorez Los Angeles
What do you like about our products and services?

The tech was wonderful, clean and efficient. He did an incredible job

Report a concern   January 19, 2017 — Rated 8 out of 10 by R.P. Zerorez Los Angeles
What could we do to improve?

We had our tile cleaning. The tile was left with a residue on it once all the water dried. After it was cleaned, we had to mop it to get rid of the residue. The grout is very clean now, however, when you're paying $500 for your child to be cleaned, you would expect that you wouldn't have to mop it afterwards. A little disappointed

Report a concern   January 19, 2017 — Rated 10 out of 10 by Thomas Lee Zerorez Los Angeles
What do you like about our products and services?

professional company with great service and pricing

Report a concern   January 19, 2017 — Rated 10 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

Very friendly and professional operator. The service was good, my carpet was cleaned to my expectations.

Report a concern   January 19, 2017 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Reps that come are very professional. They show up on time and the carpet cleaning works great.

Report a concern   January 18, 2017 — Rated 5 out of 10 by L.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not all spots came up and carpet in bedroom still smelled of urine. Come back and spot treat.

Report a concern   January 18, 2017 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Everything - The no-soap method, the professional, courteous technicians & consistently great results!

Report a concern   January 18, 2017 — Rated 10 out of 10 by V.T. Zerorez Los Angeles
What do you like about our products and services?

Great customer service and my carpets look head and shoulders better than any other carpet service I've used prior.

Report a concern   January 18, 2017 — Rated 10 out of 10 by S.J. Zerorez Los Angeles
What do you like about our products and services?

The product is terrific and the technicians very knowledgable and polite and thorough!

Report a concern   January 18, 2017 — Rated 10 out of 10 by A.J. Zerorez Los Angeles
What do you like about our products and services?

Natural product, trustworthy technicians, show up on time.

Report a concern   January 18, 2017 — Rated 10 out of 10 by P.L. Zerorez Los Angeles
What do you like about our products and services?

Well done.

Report a concern   January 18, 2017 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

Your man did a good job.

Report a concern   January 18, 2017 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

not toxic and fast drying

Report a concern   January 17, 2017 — Rated 10 out of 10 by D.K. Zerorez Los Angeles
What do you like about our products and services?

Friendly , professional, honest hard working men who do an outstanding job. Would and have recommended your service. Thank you.

Report a concern   January 17, 2017 — Rated 9 out of 10 by Joanne Johnson Zerorez Los Angeles
What do you like about our products and services?

Friendly, helpful, fast, efficient.


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