Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32860 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2017 — Rated 10 out of 10 by G.B. Zerorez Los Angeles
What do you like about our products and services?

Professional, courteous and competent are words that come to mind when I thing of Zerorez.
Report a concern   January 31, 2017 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

Great service, nice techs, take great care to protect walls, stairs , etc
Report a concern   January 31, 2017 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

Great service
Report a concern   January 31, 2017 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Always professional. Alex is the best! 2nd time he has been our carpet cleaner. He is so nice and polite. Will request him for future uses.
Report a concern   January 31, 2017 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

great results!
Report a concern   January 31, 2017 — Rated 10 out of 10 by R.F. Zerorez Los Angeles
What do you like about our products and services?

professional!!
Report a concern   January 30, 2017 — Rated 10 out of 10 by Betsy Parrott Zerorez Los Angeles
What do you like about our products and services?

Customer service is exceptional. Your technician, Sal, could not have been nicer. He listened to my requests, and cleaning was very thorough. He left me quite a few shoe covers as we are selling our home, and extra would be great for future buyers!!!! Sal also gave me small bottle of cleaner. Zerorez is the best carpet care I have ever used! Thank you...
Report a concern   January 30, 2017 — Rated 5 out of 10 by G.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Hello,
My carpets looked pretty good until they dried, and then they just kind of looked sad. It may very well be because it is cheap rental carpet, but I was really hoping to get them super clean and fresh.
I didn't have a problem paying the $300+ as I thought they came out great at first. Now that it has been a few days, they really don't look that much better.
My technician, Matt, did move my couch to clean under it and did a great job moving it back to where it belongs, however he didn't seem too excited about doing that when asked originally.
Good follow up on the appointments and arrive time!
Thanks
First name removed
Report a concern   January 30, 2017 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

Professional friendly people and a good price for the service
Report a concern   January 30, 2017 — Rated 10 out of 10 by D.R.G. Zerorez Los Angeles
What do you like about our products and services?

You provide excellent service and do a good job. Thank you
Report a concern   January 30, 2017 — Rated 10 out of 10 by Jean Metcalfe Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez many times and have never been disappointed!!! Their employees have always been polite and professional. We have recommended them to both family and friends. Way to go Zerorez!!!
Report a concern   January 30, 2017 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Everything
Report a concern   January 30, 2017 — Rated 10 out of 10 by A.K. Zerorez Los Angeles
What do you like about our products and services?

I was very Happy with Alex he worked hard to finish the job.
Report a concern   January 30, 2017 — Rated 10 out of 10 by Isaiah Kee Zerorez Los Angeles
What do you like about our products and services?

They don't have any smell and they clean the carpets extremely well.
Report a concern   January 30, 2017 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

Grout cleaning is fantastic!
Report a concern   January 29, 2017 — Rated 10 out of 10 by L.B. Zerorez Los Angeles
What do you like about our products and services?

Jeff was here on time, very nice and friendly and did a great job.
Please do NOT share any of my info, I get enough junk e mails.
Report a concern   January 29, 2017 — Rated 10 out of 10 by Victor Mammana Zerorez Los Angeles
What do you like about our products and services?

Very professional,Great job and on time.
Report a concern   January 29, 2017 — Rated 10 out of 10 by V.M. Zerorez Los Angeles
What do you like about our products and services?

Job is done right
Report a concern   January 29, 2017 — Rated 10 out of 10 by Jana Mar Zerorez Los Angeles
What do you like about our products and services?

Matt, the technician is one of the most professional, courteous individuals we have ever had the pleasure to meet.
Report a concern   January 29, 2017 — Rated 10 out of 10 by Carol Lancaster Zerorez Los Angeles
What do you like about our products and services?

Carpets very clean and fast dry times, technician knowledgeable and professional.
Report a concern   January 29, 2017 — Rated 10 out of 10 by Dave Adler Zerorez Los Angeles
What do you like about our products and services?

Bob, who did the work was very knowledgeable and did an excellent job. I would recommend him as the go to guy.
Report a concern   January 29, 2017 — Rated 10 out of 10 by Paige Davis Zerorez Los Angeles
What do you like about our products and services?

We like the products used to clean the carpet and the excellent customer service.
Report a concern   January 28, 2017 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

Did a great job cleaning the rental duplex with friendly attitude and helpfulness.
Appreciated job well done.
Rich
Report a concern   January 28, 2017 — Rated 10 out of 10 by Jeff Dyberg Zerorez Los Angeles
What do you like about our products and services?

You folks always show up on time and work quick. We've used Zerorez over five times in the last 4 years and every time your crew has been professional, friendly, and courteous.
Report a concern   January 28, 2017 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Great product...I can't smell any chemicals, service was efficient, carpet looks great!
Report a concern   January 28, 2017 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Rashad was very professional. He did an excellent job.
Report a concern   January 28, 2017 — Rated 10 out of 10 by L.P. Zerorez Los Angeles
What do you like about our products and services?

Service was excellent. Jose was very professional, helpful, and efficient.
Report a concern   January 28, 2017 — Rated 10 out of 10 by Jim Paulus Zerorez Los Angeles
What do you like about our products and services?

For me it's starts with results and on that point they score a 10 / 10. The fact Robert was so professional and courteous was a big plus . I was over the moon on how my carpet old today. Well done folks.
Report a concern   January 27, 2017 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

I like the way your company scheduled my carpet cleaning and the experience your employee showed while here, very happy, Kim Last name removed
Report a concern   January 27, 2017 — Rated 10 out of 10 by D.S. Zerorez Los Angeles
What do you like about our products and services?

The guys do a great job. I've had both carpet and tile cleaned and I couldn't be happier. They show up as sheduled, work hard to protect my home, the carpets are clean and soft to the touch. They stay clean longer because they are not full of soap. The tile and grout look loke they are new. I won't use anyone else!

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