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based on 35216 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I loved the service person! Livingston was amazing, and really cleaned our carpets well!
Friendly on time service.
My carpet looks and smells beautiful!
Everything
Great results
The service technicians are great and go out of their way to accommodate and perform well no matter how serious the job.
No soap, high ph solution, good follow up, friendly and professional personnel, overall positive experience.
I thought the technician was very professional. It was done quickly. The carpet looks brand new ( it was laid down about 5 years ago but hasn't been used much).
The tech was very courteous and professinal. Good job
Great technicians, great service, quick.
We like the way the chemical treatment works to remove the sticky residual and resurfacing dirt that many other carpet cleaning processes regularly fail to eliminate. We also like the professional way your technicians conduct themselves during servicing appointments. They are prompt non-sense people who give good advise the get the jobe done well. Our Last visit on 11/20/12 by your technician Tom Nihan was just such an experience. His cleaning job thorough and excellent. The carpet and tiles were not only super clean but looked new again. Zerorez is the only carpet cleaning company we use. Thanks again.
The person arrived 1 1/2 hours late then his machine did not work so he did not get started for another hour. It was almost noon before he got started for an original 9 am start. The only reason I did not give a 1 rating is because he clean one room free.
It does a fantastic job...and the men that have come to my home have really done a great job. Robert Keith is a magician...I had serveral spots on my carpet and he cleaned and dyed them perfectly. Tomalso did a great job cleaning my frniture and carpets.
Ease of making an appointment. 48 hour confirmation Trained technicians, courteous and professional. Always happy with the finished product whether it is clean carpets or linoleum. Anxious to try the tile/grout cleaning service.
Livingston did a great job. I recommend Zerorez to all my neighbors!
No chemical residue; technician was courteous & professional; I appreciated the corner guards for the walls & furniture
No soap used. Cleans the carpets thoroughly. Very professional.
No chemicals
Robert took a very difficult situation and was able to do a terrific job. thanks Robert
Excellent job cleaning, moving furniture and not wrecking any walls.
Albert was great. He is a great representative for you and very good customer service.
Your workmen did not qualitycheck their work and left a huge puddle in the hallway upstairs in the middle of the spac es they cleaned.
Spot treatments, helpful employees, ontime service and my carpets look great!!
honesty and thoroughness of your employee
Cleans my carpets REALLY well and does not attract dirt. Stays clean longer.
Excellent service - professional employee - done in a timely manner - clean carpet yeah!
First, we really like the work that Brett does. He's a great asset to your company. My only suggestion for ZeroRez's improvement would be that the carpet is left very damp and I wish there were some way that the water could be better extracted so that you wouldn't have the LONG drying time to contend with. Thanks, Name removed
Prompt, throrough and very professional
The individual who performed our rug cleaning was excellent! A very nice young man who did a great job. I was totally impressed with his work.
The result like removing a 2 year old flood stain.