Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35216 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 14, 2012 — Rated 10 out of 10 by A.I. Zerorez Los Angeles
What do you like about our products and services?

YOU ARE ALL VERY FRIENDLY AND SERVICE MINDED AS WELL AS EFFICENT. JOSE DOES A VERY, VERY GOOD JOB AND HE IS VERY CARING TO DO SO. ROXANNE ALWAYS SERVICES ME VERY WELL. KEEP UP THE GREAT SERVICE. THANK YOU!! BEST, LINDA

Report a concern   November 14, 2012 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Tom was on time, professional and courteous.

Report a concern   November 14, 2012 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

I love no soap and superb job that your technicians do.

Report a concern   November 14, 2012 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

David and Ricky were professional and personable. The quality of work was top notch. They arrived on time, early in fact, and generous with their time.

Report a concern   November 14, 2012 — Rated 10 out of 10 by Robert Schueller Zerorez Los Angeles
What do you like about our products and services?

You responded quickly to the phone call and did an amazing job for a great price! God Bless you! Bob and Lisa Schueller

Report a concern   November 14, 2012 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Every one is very friendly and you have great service

Report a concern   November 14, 2012 — Rated 9 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Although we had to reschedule my appointment because you overbooked the day I was confirmed (and I wasn't pleased about it), I was very happy with the professional way Livingston cleaned my carpets.

Report a concern   November 14, 2012 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

this was z/rez 3rd visit..i like the results..the last technecian here did an excellent job...i think his name was Brett?

Report a concern   November 14, 2012 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

I feel like it gets cleaner with less water in the carpets.

Report a concern   November 14, 2012 — Rated 10 out of 10 by Chris Vieira Zerorez Los Angeles
What do you like about our products and services?

Fast, effective and very professional, thank you.

Report a concern   November 14, 2012 — Rated 10 out of 10 by S.Z. Zerorez Los Angeles
What do you like about our products and services?

The young men that came were efficient and professional. Very motivated about the product. Our carpets look and feel great so far. Of course, we are happy about having them cleaned with a green product.

Report a concern   November 14, 2012 — Rated 10 out of 10 by Reginald Henry Zerorez Los Angeles
What do you like about our products and services?

This is the second time using Zerorez, although more expense than other carpet cleaning services it is worth the results. I would ask you consider offering a discount package for every six months use.

Report a concern   November 14, 2012 — Rated 9 out of 10 by Terry Nixon Zerorez Los Angeles
What do you like about our products and services?

Your employee was very pleasant. He was also very thorough!

Report a concern   November 13, 2012 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

We are pleased with the quality of service. We appreciate how clean our rugs and sofa are after your representatives have been at our home.

Report a concern   November 13, 2012 — Rated 10 out of 10 by Brenda Slegers Zerorez Los Angeles
What do you like about our products and services?

The tech was very professional and positive even though he had a defective truck. The carpets dried quickly. I loved the results!

Report a concern   November 13, 2012 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

I like that the products used are natural and that my house smelled like oranges when you were done. My carpets look better than they did when we moved it.

Report a concern   November 13, 2012 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

Your technician came out when he said he would. Did the work, left my carpets clean and smelling so fresh.

Report a concern   November 13, 2012 — Rated 10 out of 10 by R.G.E.T.L.I. Zerorez Los Angeles
What do you like about our products and services?

They are soap free and non toxic

Report a concern   November 13, 2012 — Rated 10 out of 10 by L.T. Zerorez Los Angeles
What do you like about our products and services?

Not harmful and cleans my light carpet so well.

Report a concern   November 12, 2012 — Rated 10 out of 10 by Dean Voyer Zerorez Los Angeles
What do you like about our products and services?

Keith was great, friendly.

Report a concern   November 12, 2012 — Rated 0 out of 10 by G.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Was not told stain could return, and it did when I specifically asked if this could happen. New stains appeared in places where nothing could have spilled on those places. The edges of the carpet were not cleaned, and I was told by the first tech they could not clean the edges of the carpet. The repair tech said the first guy should have cleaned it correctly and did not. Repair tech said the first guy did a lousy job and fried my carpet. Where you did the cleaning, the carpet feels stiff like straw. It took about 5 days to dry. I had to wait 2 or maybe 3 weeks for an appointment to clean vomit off the carpet, and when I called back to complain that the stain had reappeared a over a year later, the receptionist laughed at me,was rude, and said I had waited too long to call. I had originally called immediately for help and begged for service. I was told I had to wait for my appointment. Now I'm told if it had been treated sooner, the stain might not have reappeared. The owner of the company offered to fix it for the special price they're running. Why would I do that when it wasn't done correctly the first time? He finally offered to clean the stain again but charged me $11 for gas. I paid the tech $20.

Report a concern   November 12, 2012 — Rated 10 out of 10 by Linda Albertano Zerorez Los Angeles
What do you like about our products and services?

Cleanest carpet ever! And the technician was so "no problem" about the third floor (no elevator) compared to other snooty carpet-cleaners.

Report a concern   November 12, 2012 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

Gets rugs, carpets and upholstery very clean and it lasts a long time.

Report a concern   November 12, 2012 — Rated 9 out of 10 by V.C. Zerorez Los Angeles
What do you like about our products and services?

The deep cleaning.

Report a concern   November 12, 2012 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

The professionalism of the technician who comes to my house, {Robert Keith}, the fact that there is no soap or chemicals left on the carpets and they don't spot again as soon as they're dry, you do a good job of removing the old dirt and stains. I feel that I have clean carpets.

Report a concern   November 12, 2012 — Rated 10 out of 10 by T.Y. Zerorez Los Angeles
What do you like about our products and services?

On time; professional; competent. My carpet was awful and it looked very nice when he finished. The technician was friendly, but very professional.

Report a concern   November 11, 2012 — Rated 10 out of 10 by M.C. Zerorez Los Angeles
What do you like about our products and services?

The very pleasant and obviouysly knowledgable technician named Albert who took time to explain to us what he was going to do.

And the results are amazing!!! Worth the money.

Report a concern   November 11, 2012 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

Very friendly and professional serviceman and the work was done quickly.
My only disappointment was a wine stain that didn't disappear.

Report a concern   November 11, 2012 — Rated 10 out of 10 by Warren K Miller Zerorez Los Angeles
What do you like about our products and services?

The Technician, Dennis, called to confirm the appointment, was on time, and very professional. The cleaning was fast and the result was phenomenal.

Report a concern   November 11, 2012 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that you only use water & no soaps or chemicals & the carpet & upholstery dry so quickly. This was my second year to use your services & the results both times were excellent. See you next year!!


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