Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35217 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 18, 2012 — Rated 10 out of 10 by J.H. Zerorez Los Angeles
What do you like about our products and services?

Robert was very friendly and easy to have in the home

Report a concern   November 18, 2012 — Rated 10 out of 10 by S.A. Zerorez Los Angeles
What do you like about our products and services?

Tech was clean and presented himself well. took care with my property, was on time and did
a wonderful job as always!

Report a concern   November 17, 2012 — Rated 10 out of 10 by D.R.T. Zerorez Los Angeles
What do you like about our products and services?

on time, kept me apprised of time he would arrive and was there when said he would be, professional, friendly, did exactly what I wanted and did it well. Cleaned up after job and was gone quickly. Always very happy with zerorez but can't afford most of the time.

Report a concern   November 17, 2012 — Rated 8 out of 10 by B.K. Zerorez Los Angeles
What could we do to improve?

Nothing. everything was great.

Report a concern   November 17, 2012 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

The carpets feel nice to the touch and seem to stay cleaner for a longer period of time than other services I have used.

Report a concern   November 17, 2012 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule. Prompt response from company, friendly service.

Report a concern   November 17, 2012 — Rated 9 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Carpet stays clean longer and most stains do not reappear.
However, this cleaning did not include under my recliner as others always did in the past. He said to prevent rust of the metal workings. Never bothered it before. Other than that, it was a good job.

Report a concern   November 17, 2012 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly, quick, knowledgable, and on time.

Report a concern   November 17, 2012 — Rated 9 out of 10 by E.F. Zerorez Los Angeles
What do you like about our products and services?

The smell didn't bother me. And the carpet seems very clean. We had a lot of stains from the dog bringing food into the living room. Also the tech Ricky was very nice.

Report a concern   November 17, 2012 — Rated 10 out of 10 by Fe Murray Zerorez Los Angeles
What do you like about our products and services?

Excellent service and people ready to go the extra mile.

Report a concern   November 17, 2012 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

The serviceman Dennis was very professional and accomadating. Our 24 year-old carpet looked brand new when he was finished.

Thank you~

Report a concern   November 17, 2012 — Rated 10 out of 10 by B.O.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt, dependable, cooperative, polite and professional.

Report a concern   November 17, 2012 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Everything. Always a quality job by professionals.

Report a concern   November 17, 2012 — Rated 10 out of 10 by B.K.C. Zerorez Los Angeles
What do you like about our products and services?

After the Zerorez visit our carpets were like new! In fact, it's been over a week and the carpet still looks as good as the day they were cleaned! We will definitely be using Zerorez again!

Report a concern   November 17, 2012 — Rated 8 out of 10 by S.P.S. Zerorez Los Angeles
What could we do to improve?

Our carpets typically look very good after the cleaning. This time it cost more than I was quoted and a few spots came back a couple of days later, but overall I like your product.

Report a concern   November 17, 2012 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Marceil our technician was on time, pleasant and informative. The carpets came out beautifully. Thank you.

Report a concern   November 16, 2012 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

I AM IMPRESSED WITH NO RESIDUE LEFT ON MY RUGS. THEY FEEL AND LOOK CLEAN.
I WAS ALSO IMPRESSED WITH BRIAN AND THE WAY HE TACKLED THE JOB. VERY COURTEOUS AND PROFESSIONAL.
THANK YOU

Report a concern   November 16, 2012 — Rated 0 out of 10 by D.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The actual cost was twice the price quoted.
The service representative was not nice, he provided horrible customer service.
It took 3 days for the carpet to dry.
They did not remove any of my spots even though your ad said you removed all stains. In fact, the rep said, they could not remove stains.
It was a total waste of my money and I will not use your services again.

Report a concern   November 16, 2012 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Clean

Report a concern   November 16, 2012 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

No chemicals are used.

Report a concern   November 16, 2012 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Carpet comes out clean without chemicals

Report a concern   November 16, 2012 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Livingston is so friendly and does a great job!

Report a concern   November 16, 2012 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

It actually works. The carpets are clean. Tom was very nice and informative. I also asked him to clean the carpets in my car.

Report a concern   November 16, 2012 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

Type of cleaning and quick drying. Not much in preperation to be done before cleaning

Report a concern   November 16, 2012 — Rated 10 out of 10 by Lori LaBruna Zerorez Los Angeles
What do you like about our products and services?

They work!!!

Love Robert. He's a genius. Hold on to that guy!

Report a concern   November 16, 2012 — Rated 10 out of 10 by Lois Stentz Zerorez Los Angeles
What do you like about our products and services?

You CLEAN my carpets

Report a concern   November 16, 2012 — Rated 9 out of 10 by Martha Usrey Zerorez Los Angeles
What do you like about our products and services?

I had a problem with my cat having accidents on the carpet. The stains didn't come out but the odor did. He came on time and was very professional.

Report a concern   November 15, 2012 — Rated 8 out of 10 by P.H. Zerorez Los Angeles
What could we do to improve?

My carpets look great, and the technician Bryon was very friendly. I only concern I had was the exhaust fumes from the large Zerorez truck that was running the whole time (1hour) that my carpets were being cleaned. Due to the fact that my garage needed to be opened to bring the hoses thru the house and my kitchen door was also opened and therefore gas exhaust fumes were coming into the house. Not good at all due to the fact that I have allergies and sinus problems. When you have a truck leaking gas fumes doesn't seem like a GREEN BUSINESS.

Report a concern   November 15, 2012 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

No soap, quick, friendly and competent personnel.

Report a concern   November 15, 2012 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Carpets are extremely clean and relatively dry


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