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based on 35217 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was clean and presented himself well. took care with my property, was on time and did
a wonderful job as always!
on time, kept me apprised of time he would arrive and was there when said he would be, professional, friendly, did exactly what I wanted and did it well. Cleaned up after job and was gone quickly. Always very happy with zerorez but can't afford most of the time.
Nothing. everything was great.
The carpets feel nice to the touch and seem to stay cleaner for a longer period of time than other services I have used.
Easy to schedule. Prompt response from company, friendly service.
Carpet stays clean longer and most stains do not reappear.
However, this cleaning did not include under my recliner as others always did in the past. He said to prevent rust of the metal workings. Never bothered it before. Other than that, it was a good job.
Friendly, quick, knowledgable, and on time.
The smell didn't bother me. And the carpet seems very clean. We had a lot of stains from the dog bringing food into the living room. Also the tech Ricky was very nice.
Excellent service and people ready to go the extra mile.
The serviceman Dennis was very professional and accomadating. Our 24 year-old carpet looked brand new when he was finished.
Thank you~
Prompt, dependable, cooperative, polite and professional.
Everything. Always a quality job by professionals.
After the Zerorez visit our carpets were like new! In fact, it's been over a week and the carpet still looks as good as the day they were cleaned! We will definitely be using Zerorez again!
Our carpets typically look very good after the cleaning. This time it cost more than I was quoted and a few spots came back a couple of days later, but overall I like your product.
Marceil our technician was on time, pleasant and informative. The carpets came out beautifully. Thank you.
I AM IMPRESSED WITH NO RESIDUE LEFT ON MY RUGS. THEY FEEL AND LOOK CLEAN.
I WAS ALSO IMPRESSED WITH BRIAN AND THE WAY HE TACKLED THE JOB. VERY COURTEOUS AND PROFESSIONAL.
THANK YOU
The actual cost was twice the price quoted.
The service representative was not nice, he provided horrible customer service.
It took 3 days for the carpet to dry.
They did not remove any of my spots even though your ad said you removed all stains. In fact, the rep said, they could not remove stains.
It was a total waste of my money and I will not use your services again.
Clean
No chemicals are used.
Carpet comes out clean without chemicals
Livingston is so friendly and does a great job!
It actually works. The carpets are clean. Tom was very nice and informative. I also asked him to clean the carpets in my car.
Type of cleaning and quick drying. Not much in preperation to be done before cleaning
They work!!!
Love Robert. He's a genius. Hold on to that guy!
You CLEAN my carpets
I had a problem with my cat having accidents on the carpet. The stains didn't come out but the odor did. He came on time and was very professional.
My carpets look great, and the technician Bryon was very friendly. I only concern I had was the exhaust fumes from the large Zerorez truck that was running the whole time (1hour) that my carpets were being cleaned. Due to the fact that my garage needed to be opened to bring the hoses thru the house and my kitchen door was also opened and therefore gas exhaust fumes were coming into the house. Not good at all due to the fact that I have allergies and sinus problems. When you have a truck leaking gas fumes doesn't seem like a GREEN BUSINESS.
No soap, quick, friendly and competent personnel.
Carpets are extremely clean and relatively dry

Robert was very friendly and easy to have in the home