What our clients think of us!

My experience was with Gabriel Peretti from start to finish he was great!

All very professional, personal, efficient and well informed. Easy to work with. Think your introductory paperwork is excellent. Technicial Robert was just great - carpet only looked better when new! He did a great job. Thank you vey much Name removed

We already knew Dennis from his previous business and that is why we went with him. He is very professional and thorough and does a wonderful job without rushing through your home. He was available right when we needed him.

No soap suds, good for the envirnoment, clean and my technician did a great job. Everyone loved how the carpet looked. It now looks like a new carpet. Highly recommend Zerorez and we will finish off other parts of our home Thank you again for a wonderful job done especially since I called so late and they responded to my needs right away. The call center person was extremely nice and helpful. We laughed a lot because I was having a Bunco party and needed this area of my home done within three days. Thanks again for a wonderful job and a good technician.

Friendly and helpful

Excellent work, my chair, sofa and carpet look great!

I liked every part of it. The technician was polite, professional, did a very good job and took a sincere interest in providing the best service. thank you, Name removed

Everything

The carpets are not "crisp" when they dry like they are after chemical cleaning. Dirt spots don't return within a few weeks. The tecnicians are friendly, prompt and efficient.

I liked that your technician(Paul) was fast, thorough , and wanted to be sure I was satisfied. The carpet looked great when he left and were practically dry in 45 minutes
The call center was easy to work with and accommodated my time issues.

I like that you do not use any detergent.

It was very easy to schedule the cleaning appt. My technician was professional, friendly, and explained the process thoroughly. I am thrilled with the results! 10++++...

Everyone I spoke with was helpful and pleasant. My carpet is clean and I am help.

call center was great....I had to make some changes and they were very helpful. Ricky was wonderful....personally he was very neat and tidy in his appearance. He did an amazing job.
I would definitely ask for him again. A little pricey...but worth it.

The process was quick. There was no chemical smell. The technician explained the process and what he was doing. He got a spot out that I thought was impossible to remove. He was very friendly and polite. So far, no spots have returned.

Ease of scheduling Appts. Staffis neat, knowledgeable and tidy. Your truck, however, dropped a great deal of either diesel fuel or oil on our newly resurfaced street in front of my house right where I park and get out of my car. I don't know how to clean it so I don't track it into my house. I guess I'll have to start removing my shoes. Other than that mess, everything else was good. It's not Richard's fault but is whoever is maintaining your fleet. Thank you.

All are top quality....very informative, always kept us "in the loop" We are very happy with the results.

First the technition helped himself to 1/2 bottle of Pepsi without asking. I would have gladly offered him something if he had said he was thirsty. After our service for the next several days the house smelled of "mildew" eventhough I ran our A/C as instructed by the Tech to dry the rug. When I tried to call customer service I was told to call the Tech and he offered no solution. Eventually it went away. 2 weeks after getting the cleaning a huge stain apeared in the area we had cleaned.

Roxanne booked my appt. she was very friendly and took my problem to heart, my dog got sick on my carpet and it was not pretty, she had me booked the following day, the service man Ricky was very good, fast and friendly, he got the job done! My carpets look and smell much better! I will use your company again for all my cleaning. Thank you.

Fast service, great results

Professional, on time, efficient...

I hesitate to even say this because I don't trust your company anymore to do a good job like in the past. The carpets smelled terrible, like someone used dirty water, they are still drying. Small spots that I asked to be treated were left undone. I am sorry to say, a complete disappointment.

Clean carpet

I really appreciated the professionalism of the technician who came out! He was very prompt, very polite, very knowledgeable and I felt very pleased with the service he provided! Please extend a big thank you to him - companies need MORE employees like him!

There is a yelloe ring in the area that was very soiled and needed spot pre-treatment.

No soap. Professional, quick service. Carpets look great, no chemical or perfume smell!

I've been using your service since you started in Irvine, CA. I always will recommend you to neighbors and friends. Most in my neighborhood use you also. The technician Larry who cleaned our carperts this week was very professional, knowledgeable. Usually, the same 'tech' comes out; this time I had a new guy. Larry told me he been with the Zerorez just a few months and that this is the best company to work for. Call center is polite and offers any discounts available, this is a huge plus as a returning customer

Josh did an excellent with our carpet and sofas. We look forward to utilizing your services again.

Tech was informative friendly and efficient

The woman who took my initial call was very professional and inforamative. The technician that came to my home arrived on time, was very efficient and professional. Great service overall!