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based on 32806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning was completed in less than the time quoted. the carpets were dry by the end of the day.
Attention to detail was impressive. Thank you.
The price. Though the quality is good, I do believe the price is a little high.
Friendly service and always willing to go above and beyond to please the customer. I also like the helpful cleaning tips and product that is given to help maintain my carpets and tile
The tech was right and time, explained everything to me, did an excellent job with special attention to detail.
My carpets are cleaner than when I used other companies. We are very pleased and will use zerorez again.
I could not be happier with the results. Eduardo was an excellent technician. He was very helpful and professional.
Eduardo was very professional, answered all my questions and did a superb job.
Your on-time response, the professionalism of your technicians.
Gill was excellent. He took his time to explain what he was going to do and how we need to care for the carpet in the future.
Chris was very helpful. It got the carpets very clean
"green"...no soapy residue.
Very effective and environmentally safe.
I like everything about your company! Technician was punctual; surveyed the rooms, got right to work. I had bad pet urine problem on side of one couch; he stated it may not come out. But the pre-treatment and final scrubbing did the trick. The odor is gone. My carpets are light-colored. Every dirt mark and stain were totally gone. I was concerned how long the rugs would take to dry. He said by evening. He was right. My daughter came over today and commented on how lovely the carpets look. So I will be calling on Zerorez regularly from now on. AND recommending Zerorez to everyone!
The carpet looks great and stays clean for a long time. The serviceman was very helpful and faor.
So far everything is great!
no complaints. rated an 8 as I usually don't make recommendations to friends for any service.
Your product really works and it went very fast.
I like the fact that no harsh chemicals were used, and that my carpets came out just as clean as one of the chemical brand cleaners.
Fast, efficient, great job cleaning
great services, on time, very friendly, fast.
Stains came back up, was refused an invoice or written guarentee that I'd received verbally. Was told stains would come out, then knock on door after tratment and payment by serviceman wherein he advised stains would return. Felt like I could hear him laughing all the way home. 48 hours later carpet is still soaking wet and stains have returned more pronounced than ever. I stopped payment on the check.
I thought the serviceman was exemplary. He didn't pressure me into doing more than I wanted to (which has happened to me repeatedly with other companies) and he really knew what he was doing. The service was quick, clean, and my house smelled wonderful when he left.
The service was good.
Although I was not happy with original services, your technician Robert Keith came to fix the problem. He was extremely professional, efficient, and knowledgeable. I was impressed by his work and feel that he deserves praise and acknowledgment from your company. Good workers are hard to come by and should be rewarded.
I have been listening to the Handel show on KFI for years and a friend had a good experience with your services, so, just this month I called for your services. In large part this was also due to the great special you were running as you do cost more than the detergent guys. When the Tech, Brian, got to my home and we began talking I knew I had made the right decision. He has a great manner about him and he is very knowledgeable about carpet and tile cleaning, which I really appreciated. He also kept me posted on his arrival time, which I liked. My carpet and tile look almost new. The tile had never been cleaned (10ish years old) so I am delighted!!!!. Brian was fantastic, polite, professional, friendly, the best. Thank you.
The carpet looks great, the technician did a really awesome job. He gave us booties to wear while the carpet dried. I definitely will us Zerorez again.
You're on time, quick and the carpet looks amazing!
More competitive price structure
Very nice technician and seems to have done a great job. Only issue was steam set off my fire alarm!!