Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34666 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2013 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

friendly and efficient service; was called in morning of service, prior to coming to give me a better estimate as to what time he would be here...and the carpets look great! thanks
Report a concern   July 10, 2013 — Rated 10 out of 10 by Braille Institute Zerorez Los Angeles
What do you like about our products and services?

Method and reliability.
Report a concern   July 10, 2013 — Rated 10 out of 10 by Matt Dotson Zerorez Los Angeles
What do you like about our products and services?

Capet cleaning went great. Our technician was amazing. Very knowledgable.
Thanks
Matt
Report a concern   July 10, 2013 — Rated 10 out of 10 by S.E. Zerorez Los Angeles
What do you like about our products and services?

No soap carpet stays cleaner longer.
Report a concern   July 10, 2013 — Rated 10 out of 10 by Marti Orr Zerorez Los Angeles
What do you like about our products and services?

Oh my gosh. We were so impressed with David Valencia. He was early,friendly and very good at his job. We were very satisfied with how are carpets look and feel on our bare feet.

Thank you,
Marti Orr
Report a concern   July 10, 2013 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Service from the technicians is great. They all are very knowledgeable in their job. Zerorez carpet cleaning process is the best there is
Report a concern   July 10, 2013 — Rated 10 out of 10 by E.W. Zerorez Los Angeles
What do you like about our products and services?

The smell of oranges from the pre-wash cleaner. The carpets looked great and spots that we weren't certain about were removed completely with no residual signs.
Report a concern   July 10, 2013 — Rated 10 out of 10 by Catherine Leonard Zerorez Los Angeles
What do you like about our products and services?

Great job on carpets and tile. Service Techs are proud of their work and are excellent representatives for the company.
Report a concern   July 9, 2013 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly workers who show up on time and leave my home looking so clean!
Report a concern   July 9, 2013 — Rated 10 out of 10 by V.F. Zerorez Los Angeles
What do you like about our products and services?

He amazing great perfect
Report a concern   July 9, 2013 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

they really work
Report a concern   July 9, 2013 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

It was clean and fast and I feel I received a great service for a fair price. That is what a consumer wants! Also Sam the guy who did it was very nice and courteous and efficient. Thank you for the great service. I will definitely use your service again in the near future.
Report a concern   July 9, 2013 — Rated 10 out of 10 by A. Zerorez Los Angeles
What do you like about our products and services?

fast, professional, friendly
Report a concern   July 9, 2013 — Rated 10 out of 10 by Mary Tesoriero Zerorez Los Angeles
What do you like about our products and services?

carpet stays cleaner, longer.
Report a concern   July 9, 2013 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional and the job is done well
Report a concern   July 9, 2013 — Rated 10 out of 10 by E.F. Zerorez Los Angeles
What do you like about our products and services?

I liked the guy who came out. He was very knowledgable.
And the rugs came back beautiful.
Report a concern   July 9, 2013 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

The service tech was very professional and nice. the carpets look great and I love that there was no chemicals used so I dont have to worry about my puppy and toddler being exposed to harmful products. Thank you Zerorez
Report a concern   July 9, 2013 — Rated 3 out of 10 by M.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was told by another person that your company is really good about getting out stains. You guys were not able to get rid of any stains in any of the rooms. Also, the carpet on the stairs looked like they turned a different color. Instead of brightening up the color it looked more orangey or something. They went over the carpet really quick. Other carpet cleaners will go over the stained area a few more times. The guy was nice, but we just were not impressed with the outcome. Sorry.
Report a concern   July 9, 2013 — Rated 10 out of 10 by Gary Hodge Zerorez Los Angeles
What do you like about our products and services?

Top quality service, with prompt scheduling times. Highly recommended!
Report a concern   July 9, 2013 — Rated 10 out of 10 by A.H. Zerorez Los Angeles
What do you like about our products and services?

Very professional. Looks great!
Report a concern   July 8, 2013 — Rated 10 out of 10 by E.W. Zerorez Los Angeles
What do you like about our products and services?

Your tech was very professional and did a beautiful job.
Report a concern   July 8, 2013 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

DID A GREAT JOB
Report a concern   July 8, 2013 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Excellent service technican (Dennis Kennedy). Carpets cleaned very well. Dennis took the time to explain the nuances of cleaning our carpets. Grat job!
Report a concern   July 8, 2013 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

On time, accurate pricing job well done
Report a concern   July 8, 2013 — Rated 10 out of 10 by Lori McDowell Zerorez Los Angeles
What do you like about our products and services?

Dependable and always works towards making sure your satisfied with the job before leaving
Report a concern   July 8, 2013 — Rated 10 out of 10 by G.D. Zerorez Los Angeles
What do you like about our products and services?

Technician was courteous and well trained. Did an excellent job.
Report a concern   July 8, 2013 — Rated 9 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Environmentally safe and safe for kids and pets. This is our first time with zerorez so we will see if the stains return! thanx
Report a concern   July 8, 2013 — Rated 10 out of 10 by Nancy Fonn Zerorez Los Angeles
What do you like about our products and services?

Our service man Dana was great! Professional, friendly,
Explain all procedures, and we look forward to our next
carpet cleaning with Zero Rez.
Report a concern   July 7, 2013 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

good equipment. Technician was very good. worked very hard. Only draw back, the carpet was wet for over a day.
do not publicly share my name or any info
Report a concern   July 7, 2013 — Rated 9 out of 10 by P.S. Zerorez Los Angeles
What do you like about our products and services?

Overall we are really happy with the results. However, there were a couple of areas, one on the stairs and one in the living room that were missed. I'd probably give a "10" had those areas been taken care of. The representative was really nice and very hardworking and got our carpets and couches clean with the exception of the areas listed above.

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