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based on 32806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Set up re-service to correct the issues.
good customer service, polite technicians, and no sales pitches to up grade service. Great job
You sent David to my home for carpet cleaning and he is exceptional! Professional and conscientious. I am a very satisfied customer! I will request David on my next appointment.
The technician was very nice. My carpet looks soooo much better. I was a little disappointed in how wet it was and how long it took to dry.
Your representative was great. Your product and ability to clean satisfactorily was miserable
Mr Sutton was not charged for the cleaning of the rug he was not satisfied with. We are happy to do whatever it takes to make sure all of our clients are satisfied with the work being done.
Best cleaning ever
The process left the carpet really clean. The process didn't take that long. After the carpet dried the carpet didn't feel crunchy from residue.
Service was excellent. I like that the cleaning product used is so safe and does not hurt the carpet
I like the formula of the product.
The service tech was efficient and pleasant.
I have complete trust in Gabriel and the work he does.
On time, work done thoroughly, explained well, nice personnel
zerorez is extremely customer vocused and always the same high quality. I always put on my calender to have zerorez come out every 88 months
knowledgeable staff
professional manner
courteous/polite
awsome results
Good job...hopefully longer lasting than other methods and products
Great job! Tile looks like new.
Professional staff, ease of appointment scheduling, coominication and high quality cleaning process.
The job was very well done. Very, very satisfied!!
Always on time and efficient. The carpeting comes out nice and clean and not too wet. I've used your company for many yeara.
Technician was more than 2 hrs late. Because of this he made an adjustment on the price. The job he did, came out very nice. Name removed
everything came out great.
All of the techs are friendly, conscientious and courteous. The process used is the best at cleaning tough spots and regular wear and tear. When we first called I was ready to have the carpets replaced because I thought they were a lost cause. Three years later I'm glad I didn't waste the money.
Refund my money! Excessive cost for a small area. The primary reason for hiring you was not resolved. In fact, the stain was highlighted, and we are forced to consider recarpeting. $$$$. The carpet cleaner was affable, however.
He did a very good job!
Recommended by carpet manufacturer, no residue, professional service.
Larry was very timely, polite and quick to do a great job.
The way the carpets turn out. Better than new.
My carpets are always beautifully clean the first time. The technicians are always friendly,well-mannered and careful with my house and belongings. There aren't any harsh chemicals used.
all products and services are excellent! I have never been dissatisfied with either
Outstanding results! Carpet feels very clean, spots are gone and they don't reappear. Thought I had to replace my carpets -- very pleased. Outstanding service technician -- Robert Keith.
There were some stains on the carpet, from before we began living in the apartment, that did not come out. I know that there will inevitably some stains that cannot come out, but really - all the stains are still there other than areas that were just dirt (like near the door). So while the carpet does look and feel really clean as far as the just everyday dirt that gets in there, there was no/little improvement in the stains per se.
I was thrilled with the carpet cleaning. Not happy with the tile cleaning