based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rugs didn't get as clean as I had hoped.
On time, fast, efficient. Also, carpets look great.
Great eesults
My carpet looks and smells clean, and I feel comfortable allowing my infant to crawl around without being exposed to chemicals.
Great job!
Friendly and knowledgeable staff did an amazing job.
comes clean, no smell & drys quick
Service man was excellent
My carpet looks like new!
Your guy was on time and actually came at the beginning of my block of time. He explained what we needed to have done and my carpet looks much better. My family room carpet that was worn and matted down by my couch looks really good now. I could have never done that cleaning it myself. It was nice to know where my dog had peed (can't see on my color carpet) and to have those areas treated.
I wish now that I would have called you years earlier.
Friendly technician, good results from service performed
I know a lot of people use and like Zerorez, but every time we use it here at work we end up with white footprints or marks. So I always have to call them back.
The technician (Justin) was outstanding ! Explained all the different services and costs.
He was on time and finished on time.
The main endorsement will come after a few months to see how well the actual cleaning holds up vs.the work of other companies in the past.
Your employee worked hard and did a good job for us.
Customer service/people on telephone do not listen many mistakes in setting up appointments and follow thru
Quick and easy and representative was very friendly and professional.
On time, good job, quick work
I absolutely see no difference in using your company verses Stanley Steemer. Very disappointed
David great.
It the carpet looked like I vacuumed it and racked it. No clean smell nothing.
Yes it standard 1 year and half old carpet. Brand new home with one owner is.
But $181 we a complete rip off.
I thought since I standard carpet and it was over due for cleaning I would hire the best, which was you.
Very sad and feel bad I wasted my hard earned money for really no big difference at all. Stanley or Carowt Monkey offered less and specials and they always smell clean after it dries. Just sad.
The guys that came were so friendly, professional, and educated us on the process. They explained everything and answered all our questions. What I especially appreciated was their recognition of the safety of our baby and pets. I am still in love with our floors. Highly recommended!
Two days after cleaning, there is no problem with this service. Carpets cleaned and refreshed.
Leland did not do a rush job. He was thorough and careful. He was polite and answered all our questions and was eager to please us and give us a fair deal. It was a pleasure to work with him and our floors and carpets look great! This is our third experience with Zerorez and we have always been pleased, but this was the best time! A relative in the Dallas area recommended Zerorez to us a few years ago, so you are well-known and liked in other areas of the country, too. Thank you.
The product and it drying in 6 to 8hrs .
How clean my floors are, the professional service, explains the products, how the machines work, fast and efficient. Very friendly.
Not have carpet cleaners pretend like they're giving me a deal. Our guy said we paid $1,000 last time but he's so it for $600. We paid $450.
Don't push the tile cleaning when you finish with the carpets.
Professional work - courteous technicians
No residue and safe
great
Luis Meza and his team member were great and things turned out better then ever.... I will ask for them again and recommend them too.....
Professional, prompt service. Zac was a hard worker, very professional and made our 16 year old carpet and tile look amazing.
The people who come out to the house are very pleasant and nice.