based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love that there are no chemicals used.
Carpets stay cleaner much longer. They are soft and fresh and dry quickly.
my carpets never looked better even though I have a Rug
Doctor of my own which I utilize once a month...
They get the job done
Fast friendly service
the personal they really seem to care
I did ask my server to see if there was something he could do for my hall bathroom floor.
He looked and said there wasn't anything he could do for the floor. Also "Miss Mary"
said on the radio that there would be a gift. Maybe my "gift" was seeing the young man
that came with the server?
We love your team and your customer services....and the rugs look good to with no residue. Thank you for coming out for a same day appointment, getting the stain out and the phenomenal customer service.
They meet my needs.
Consistently excellent service!
Efficient communications and on-time appointment.
We really like the fragrance of the cleaning solution.
Jacob, our Carpet tech., was professional and incredibly knowledgeable.
We're glad to refer Zerorez to our family and friends.
"Thanks" to jacob for a job well done!
Christopher Bird
Chemical free. Honest work!
The Tech (Victor) was great. In and out. Did his job, explained all our options and the deals that were being offered. floors look great after all the work was completed.
Thank you.
Name removed
Carpet looks clean
Friendly Fast Service
As always Brian was awesome prompt and did a fabulous job
I was told we were supposed to have our tile cleaned also but that didn't happen.
Both are great!
Carpet looks great and it dried fast. Although for the first time since using your company on day two today it smells like dog urine and it never did before.
Friendly service , very knowledgeable
Air ducts and carpet came out very nice. I have used Zerorez before and was equally happy.
I have used your service 3 times and like the no residue effect on my carpet. The young man who did the work, Josh Kieck was well mannered and clean cut. I would have liked for him to have done a better job on the extraction. He wet the carpet and Im sure washed some of the dirt in to the mat, and as a result the carpet was not as clean as the previous 2 cleanings. I've had my carpets cleaned quarterly since 1996 and am experienced enough to know good work.I will continue to use your service but would ask that you dont try to "up sell" me on add'l services. Thank you, Mr. Last name removed
I love that Zerorez uses all green products so it's safe for my baby. The technician was also very polite, respectful and did a wonderful job.
It was fast and clean
There was a bit of a stain left after cleaning. We put that in our "feedback" and we got a quick call asking if they could come back and fix it. ZeroRez scheduled another appointment and did a beautiful job! I love that they made sure that we were more than satisfied with their services. Thank you!
The technicians that came to our house were wonderful, they knew just what they were doing , did it quickly and left our air ducts and carpet as clean as could be!! Love the result!
The technician was very professional and helpful.
First id like to say that Leland was very personable and professional. He did a great job. The part I didn't care for was the upsale attempts.
The operator seemed to be in a hurry to get the job done
Carpets are one year old and still have some marks /stains in them I purchased some carpet stain remover since cleaning and have removed them mysef
Jacob was very friendly and informative. He answered every question I had. Very happy with the service.