based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Products, techs and appt availability!
Eddie, the service person was excellent.
Very efficient technician who was prompt and friendly. Zak did a great job!
Knowledgeable, courteous serviceman...Isack
We would have him back.
T Rogenski
The carpet looks brand new.
The service was excellent and Luis Meza was outstanding along with his fellow employee.
My carpets were cleaned with professionalism and care. The employee did an
outstanding job. Couldn't be happier.
Very professional
The quality of service.
Be sure to clean up water left on floors. My wood was slightly damaged from water and cleaners left behind from the hoses going through the house. Otherwise I am very happy with my carpets and the quality of cleaning them. Thnx so much!!
It looked better than I thought!
Did a very good job cleaning my carpets and the Zerorez staff were on-time, friendly, and hard working!
Everyone is so accommodating. There is little odor as the carpet is drying.
carpets come up like new.
Eddy did a fabulous job, we were delighted to have clean our carpets.
We had a bad experience with our carpet cleaning and when we contacted the company by email to discuss it we received no response to our concerns. The whole experience before during and after has been a disappointment.
Very fast and professional, price for cleaning was as quoted, no pressure to up sell
Scheduling was efficient, tech(?) called 30 minutes ahead, showed up on time and completed the job within the 3-hour window I had been provided (3:00-6:00; he was there before 5:00 and done by 6:00). I have off-white/eggshell-colored carpet that had pretty severe high-traffic marks through the living room, up the stairs and into my loft. I have had it cleaned previously by chem-dry services, never got rid of the traffic marks and didn't expect to this time, thought I was just buying time before replacing. The Zerorez cleaning made all look almost new(!). I will never use another service.
WOW did they do a fantastic job on our carpets. The tech was the best!
I was hoping my carpet would smell more fresh.
The professional attitude of the the technician and sincere desire to help resolve the problem of a wine spill.
Carpets came out nice ad clean and staff was very nice
The no soap residue and the carpet dries quickly.
The carpet and floors look great
add freshner of some sort. got pet treated and it wasnt that bad to begin with and smells still. customer service was great though.
No chemicals and Zach does a very good job
professional
No chemicala
Great service and it was done fast.
Love the quality of work, and professionalism with all the employees!
Your service was tremendous, and your technicians were outstanding. They did a great job on my carpets. My carpets are 14 years old, and look like new.