based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zach was awesome. He did a great job with my carpets. Thanks so much!
Deep cleaning with pre spotting with cat issues. Carpet like new. Thanks to Jacob for his good job! We are pleased with results.
No risadue clean and fresh very efficient
Great Job. Didn't leave carpet drenched. Service man was excellent. Definitely would recommend.
Jacob was wonderful He was very professional but extremely kind and helpful.
The tech was very polite and explained what he was doing and where there was a potential problem he explained what he could attempt to do to fix the issue.
The carpet was cleaned very well. And the gentleman who came to clean the carpets was very professional and friendly.
Your rep was great. Very professional and explained everything
David, the technician, was very knowledgeable and didn't push our questions or concerns aside. He took the time to explain what he was doing and why certain stains would not come up. He was efficient, hard working and did a great job. We're hoping the spots do not return as they have with other cleaners, which we were told was caused by detergents. We'll see after a few weeks, but overall, we were very pleased with the technician, the customer service and overall job.
The price for stairs is high! $60 for 20 steps...
They clean very well and stay clean a lot longer than other products.
Tech Dude was funny and informative. Satisfied with the end results after the carpet dried.
staff is very courteous and willing to do what it takes to ensure satisfaction
Quick and friendly
Jacob explained every little detail of the process and even encouraged me to watch him work so I could see the differences that Zerorez was making on my carpet. He also explained and offered other services for the future which I definitely hope to be able to use.
Personnel are very knowledgable and helpful
Timeliness. You said between 1-4pm and arrived @ 3:55pm. Then there were a couple soaking wet spots.
Did not remove large coffe stain in living room. Redo where stain is. Stain was black coffee which had only cold water applied. Did no notice stain was still there until the next day when we were putting the furniture back in place.
They were on time and efficient
That there aren't ant chemicals used. Everyone is always nice and friendly and helpful.
Service men were very imformative and explained the cleaning. Floor looks very clean.
Pleasant technicians and they do a good and thorough job
Andrew was very personable....the rugs are ok. I spoke to the office and told her we were not happy with the tile as we have been cleaning white residue all day......we paid $600....for tile cleaning....not worth it. my husband has tried to remove it with
vinegar all day and it returns when it dries...what do you recommend. The $600 was overcharged and definitely not worth it....we were quoted by one of your agents a few years ago it would be under $300...the Fowlers
no chemicals in the carpets when cleaned... nice staff... multiple services offered
Quality of service and politeness of employees
Got our carpet cleaner that other companies
No chemical smell
Staff is always courteous and professional. My carpets are cleaned without a sticky residue.
Getting the job done!
On-time and professional