based on 36794 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did a good job
I like that Zerorez uses non toxic solutions.i had a couch, club chair, ottoman, an area rug snd two carpeted rooms cleaned. Daniel did a phenomenal job! He’s a true professional. Everything cleaned to perfection. Highly recommend Zerorez!
Great job!!
Great customer service. Excellent cleaning.
Arrival time was perfect. I’m a little disappointed because it takes quite a while for the carpet to dry. They did it on Friday and I don’t think it’s gonna be done until Sunday. It’s still damp.
Daniel was very professional, and did a great job.
Professional, friendly, and efficient work! We are very pleased.
Great service. Great operator. It’s a good service. Couch looked great. Worker was fantastic.
First, Angel did a great job. He cleaned the carpet, steamed the tile, and cleaned the chairs' seat cushions.
Second, the price was very reasonable.
Lastly, he did the job efficiently and with professional care.
Very friendly techs and they do an excellent job.
The tile looks like new after Zerorez cleaned it. Even the original carpets in the bedrooms look better than they did in ages. Thank you Zerorez.
No chemical smell. The cleaning crew is always so nice & polite.
Great job cleaning my carpets and protecting my furniture.
The employee who cleaned my carpets was professional, did a great job, and I was also happy with the price. I will definitely be using Zerorez again!
The staff was very professional and courteous. They also explained in detail what the process and options were for my personal needs. I highly recommend zerorez
We've always had a good experience with Zerorez!
Fabulous service, very courtesy.
Very happy with the results and professionalism.
Very good tech. Carpets and furniture dried fast plus carpets were not crunchy after.
Very courteous and pleasant employees.
We had our carpet cleaned and it looks amazing
Every technician has done an excellent job cleaning my carpets, and being congenial and helpful, but I must give a special thank you to Cory, he created a beautiful, simple, perfect pattern in the back of every step in my staircase; it makes me smile every time I go upstairs!!
Very efficient, neat operators. My carpets always look amazing when ZeroRez is done. Drying time is much less. No harsh smells.
Steven P. was very efficient, courteous and did an excellent job
there when they said they would be and good service
Service and quality
Professionally, on time, same day appointment.
I scheduled for three rooms and hallway to be cleaned. I needed only two rooms and the hallway, so that’s all that I asked to have done. The rooms were empty and the carpet had recently been cleaned by another carpet cleaner, however, I had Zerorez come out because the floor felt Like it still had residue, and because zero Rez talks about not leaving a residue, I hired zerorez.
The reason I am disappointed, I had a couple surface spots that did not get clean. I did not point the spots out because I thought professional high tech equipment would get the spots up. I ran my home carpet cleaner with hot water over the spots and they came right up. I also redid my hallway, and the tank water was not clean. I feel Zerorez did not do a thorough job, did not feel like my carpet was thoroughly and professionally cleaned.
the Tech was very professional and will be the reason we choose this company again. Thank you
Not so thrilled this time. Price was exorbitant when first quoted. I have used you several times and have been satisfied. I had to cut the price by having only one half of my kitchen done and the living room carpet. In the past, I've always had you do the small entry way to my bedroom and they have done it for free. This time Angel said he would have to charge me for a complete room, which I found ridiculous. Have had great service in the past. Will try you once more before I move on.
The process you use gets our carpets so clean and soft! Also our technician, Daniel, was REALLY good. He was professional and personable and he did a great job.