based on 40960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service and always educates me on the process.
Super clean!
Great service
The boys did a real nice job, but there is one thing all you carpet cleaning companies do,you send out flyers showing one price and when you get to the house it's much higher, I was quoted 239.00, we settled for 200.00 and they still did a good job, when the carpets were totally dry they looked good.
I'm in a peculiar circumstance and have not been able to see your work result in person. I hope I can provide a review once i get to Las Vegas! Especially concerned that the pet stain & odor treatment will be successful and my dog will be the ultimate tester.
Thank you...
Everything
Talan and Steve were great! Tile and carpet looked like new. Also nice to know the cleaning agent is a little less harsh than the other guys.. Would definitely recommend and use again!
Tech, Zak was a professinal who knows his product and communicates very well.
My carpets look great. I just wish he would have moved the furniture and got under the coffee table.
Luis Puente had to overcome some challenges not in his control. He kept me up to date and did an amazing job. My carpets and stamped concrete look amazing. If you need your carpets or floors cleaned make sure to ask for Luis.
Technician very friendly and informative... did a good job!
Chemical free. Floors look great
I loved the thorough inspection from Zak, outstanding results and an hour faster than estimated.
I called and the technician was at my house same day in 2 hours. Excellent Service and quality of work.
The technicians explained everything to me and where very professional
Our tech. David was very informative and did a great job! Will use the company and ask for David again!
Quick and efficient
A bit expensive but the carpets look great!
Friendly staff. Great job and very quick and efficient. Outstanding custo m er service. I vive J and J a 20 out of 10. I will be using you again in the future. Just know that i will be requesting and recommend J and J not only for myself but to all that i refer to you. Job well done. Thanks. Mrs. Deborah McCowan
The technician, William, was great - did a good job. We would like to use him again.
Carlos did a great job on my carpet. He exceeded my expectations. Very professional and did the job right.
Getting ready to replace old carpet but decided to try Zerorez to buy more time. Seriously our carpet looks NEW! Chris was processional and friendly explaining each service and quote and we feel we got a DEAL! Definitely recommending ZEROREZ
Gary provided very professional service and did top quality work. Our tile looks new even thought it's almost 21 years old.
The fact that your the best I've seen on the market.
I could not believe that I was quoted about $200 over the phone and the service tech gave me an estimate for a complete package of almost $1,000, due to a lot of pet stains. I would have liked to have heard that on the phone first about different price levels for different packages. I settled on spending $450 which was more than I planned. Please don't go for the bait and switch in the future.
First name removed
Not sure the price is worth the quality/results of cleaning my carpet and Tile.
Outside of the initial offer via promotion price, the additional quote for the rest of my house was to expensive.
They were extremely friendly and professional! They also took their time and did a wonderful job on carpet that really should be replaced!
I can't Thank them enough!!!
Kind technicians and a service that works.
It was a pleasure to have your representitives Chris and Steve clean our carpets and leather upholstery last Saturday April 21st. They were prompt, courteous, motivated and went beyond the call to do a great job without a high pressure sales pitch. We have pets and they used a special scrubber at no extra charge to extract the hair. I highly recommend this team.
As I am
Tom Lynch
Everything from start to finish and carpets came out perfect nice guy too highly recommend him