based on 40033 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I just want to say thank you for the extremely professional job we received. Excellent work and we will certainly Call You in the future.
THE TEC WAS PROFESSIONAL, HE FINISHED IN A TIMELY MANNER, AND LEFT THE PLACE IN BETTER SHAPE THAN HE FOUND IT. HE DID A GREAT JOB
We thought it was pricey and we ended up having to go back over spots in our tile that the technician couldn’t get count. We were able to get the spots out.
The service people are very professional and knowledgeable. The are always on time and do a great job,
The carpets dried within 6 hours and didn’t have that crunchy feel.
i liked how clean the carpets got! No chemicals were noticed. Everything just came out really clean.
I have scheduled a follow-up visit. Both areas need attention. Neither turned out well.
Nice servicemen. Very knowledgeable and worked hard all the time he was here.
Very easy to work with. On time and professional. Quick work and very thorough. Knowledgeable and able to make good recommendations.
Serviceman was on time very professional. Educated me on what my carpet needed and why prior to work completion. No surprises got excactly what I wanted for the price discussed. Performed work quickly and efficiently : )
The end result
Everything. Your serviceman Victor was great
Professional and personable techs. Carpets dried same day.
Technician showed up on time and did a great job. Explained everything and carpet was dry within 3 hours. I had a concern and they came back to address my concern.
You are a very professional company and the worker who cleaned our carpet
was extremely nice and did a wonderful job. Thanks!
Name removed
This is the second time I've used you both times your employee has been very knowledgeable very professional my rug is very very old in this apartment I rent but you always make it look beautiful so I will be calling you again in about 2 to 3 months to do the my carpets again thank you
Wonderful customer service! Very quick as well as prompt for the appointment. The carpet was very soft after!
Fast, friendly and it works!
Rob is my favorite. He was kind, The most important fact is the next morning, i looked into each room and the carpeting looked brand new. Please give him a raise. I only want Rob. thank you, Norma Davis
Your product got my carpeting much cleaner than the vendor I had been using for years. I am extremely pleased and happy. I will recommend your services to everone I know! I also received your free offer to clean 100 sq. ft. of tile. The grout looked better than it has in years. I hope to have you back to do all my tile when I can. I am definitely switching to your company for all future cleaning services. The tecnicians were courteous and respectful which is also important.
Our technician zak was very professional and did a great job.
I love how quick and easy it was. The guys were super friendly and knowledgeable, not just about the service but also about the carpet that was in the home already.
Your service is excellent and technician was very knowledgeable and quite
professional. Our carpets look like new and no after smell from chemicals.
Thorough cleaning.
Professional, timely manner and effective period. The technician was very friendly and careful with my property.
I wouldn’t call it a disappointment. The service tech was great and a very nice guy. But i was given a base quote of $99 for 3 rooms and get the 4th for free. I added pet cleaning solution and the protective solution as well. The price went to $247 which is what i paid for a prior cleaning that was more involved. Not that i was a big deal because the prior service was perfect. So after the cleaning was done there were a few spots that didn’t come up . One i expected not to come up and it didn’t so no biggie there. But there were a few spots in a bedroom that were missed and at the top of the stairs which is a heavy traffic area didn’t come clean. The prior service that you guys completed made the carpet look brand new. This time not so much, even though it was less soiled than the last time. I don’t know if it was just certain variables that made it that way or if it was rushed. Not that i would say the tech was rushing I’m just saying it wasn’t as great of a service as the last time for the price. Like i said the service tech was great but the cleaning just wasn’t as good. I went back with a hot washcloth and cleaned the spots that were left behind myself and they came right up. So i think they were just missed all together or maybe not enough attention was given on those areas. I would still recommend Zerorez to other people and i will still continue to use your services as i am over all pleased. But this service just wasn’t as good as the last service.
Eric was very good and professional. Quote was off though
My rugs and tile look brand new !!! Carlos was extremely professional, knowledgeable and friendly. I will definitely have Carlos come back to do the rest of my house!
Chris Tames did a fantastic job on our tile and grout. The floor looks brand new and now the grout is sealed so the beauty should last awhile. So glad we called Zerorez.
The technician's were polite,friendly knowledgeable and helpful. The difficult stains were removed and my first half experience with Zerorez exceeded my expectations.