based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Looked wonderful when done. So professional
EVERYTHING
The amount of drying time. Also, the extra deal thrown in of doing some extra grout service
Friendly customer service.
carpet is clean. fast work.
You did an excellent job on my two story 1700sf home for $200.00! However, when I inquired about tile cleaning in a tiny kitchen, hallway, 1/2 bath, the technician wanted an additional $200.00 for the job. I thought that was ridiculous! I'll be calling around for better quotes.
Always fresh and clean carpets
Didn’t see much of a difference on the quality of wash than any other carpet cleaning company, Specially for the price your company charges.
I like the fact that no harmful chemicals are used and the guys that so the carpet cleaning are always so nice and take their work seriously. Customer service keeps you informed and follow up on your appointment.
I love the product. I always recommend them to my friends
THE CLEANERS ARE ALWAYS NICE AND PROFESSIONAL AND MY CARPETS COME CLEAN OF ALL STAINS AND TRAFFIC AREAS.
My 10 year old carpet looks like new!
Already spoke with someone. Technicians were great and did their job but hate that I felt like we got scammed either he 89 special crap. It ended up being 400$ and we had one less room than I had even said we had and never even got free “gift”. It is what it is but felt disappointed.
Loved how my house didn't smell like chemicals after its all said and done.
Honor quotes given over phone. Bait and switch is bad business practice.
Professional, price is fair, always on time, excellent communication, friendly.
We DO recommend you to others. I wish we had a few business cards to give out!
Brian and his assistant were very accommodating and explained every step they need to take to complete the carpet resoration as much as possible. Then they sent the invoice with the same explanation and explained the condition of the carpet before they began.
Very Professional. We will be doing business with you again.
First name removed and Brian Last name removed. Last name removed property management.
Amazing service and very knowledgeable was able to answer all questions.
Great work ethics & friendly workers
No residue
The results! The technicians made the difference, if they didn’t have that personable personality I wouldn’t have spent what I spent. They were both awesome!!!!!
We have used Zerorez for the last five years--since we moved to Vegas.
Have been very please on every level. Your representatives are very polite and
efficient. Conner who serviced us this last time was so professional, friendly,
and cleaned our carpets very well.
The technician David Galicia was exceptional. He took time to answer my questions. Knowledgeable and courteous. I will definitely ask for him specifically in future.
I like the fact that you don’t use chemicals. I have a dog who constantly licks the floor.
That appealed to me right away.
I also like that the enzyme cleaner gets out pet urine smell and goes into the pad.
My 10 year old carpet looks almost new again.
This is my 3rd year. Very pleased!
Eddy and Carlos did our carpet and were very nice and professional.
Technicians were nice and the work was done well. Price was reasonable.
The whole house feels cleaner now. The people are so nice
The service was good, but I was disappointed that we were charged $29 for a 3x5 hallway especially since the queen bed wasn’t moved when the bedroom was done. Other than my husband not being told the price of that service up front and the mess that was left on my end tables when the upholstery was cleaned everything was fine. My husband said the tech were nice and very knowledgeable.
Your service and products are excellent. In addition, the two young men, Victor and Connor, who came out to clean my carpets yesterday were outstanding. Both were professional, knowledgeable and both performed at peak efficiency. They showed genuine respect and demonstrated a strong, functional knowledge of their jobs. Victor's interpersonal skills were exceptional.
Dr. V. W. Last name removed
Your service technician, Carlos A., was very detailed in his explanation of the process he would use and the options he would recommend. He thoroughly answered our questions and was considerate of my concerns for baseboards, doors and cabinets. The grout lines were very dirty and the results were excellent. Thank you, Zerorez!
WE WERE VERY PLEASED WITH YOUR SERVICE AND OUR RUGS LOOKS TERRIFIC! MUCH BETTER THAN YOUR OVERPRICED COMPETITOR. WE'LL CONTINUE TO HAVE OUR CARPETS CLEANED WITH ZERO REZ. THANK YOU.