based on 40033 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was fast!
We are always pleased with the look feel and smell of our carpets and tile floors after they’re cleaned by Zerorez... fresh and clean with no soap residue! Our technicians, in this latest clean Chris and Curtis, are always polite professional and very thorough. Once again very pleased Thank You
Todd was great! My carpets looks wonderful!
Great ppl.fast. Really clean and considerate of your house/apt. And most of all they do a great job cleaning. Very happy.
This is my 2nd time using zerorez and I love how my carpet turned out, looks like new, even though it's 20 years old, it feels clean, service was excellent, prompt, and professional. I don't have to worry about soap residue. I've used other services and my carpet would be dirty again in a month because of soap residue left.
Great service all around!
They Great
The carpet looks like and dried within a few hours. The tech was very professional and quick. I am very pleased with the results. Love the price.
One of the main reasons I hired you was because of your claim, on channel 8, you could do away with traffic spots, that did not happen. I waited 1 week before I vacuumed. After I vacuumed the traffic spots were still there. I feel like I paid a premium price and did not get the results you said you could deliver. The carpet is clean but the traffic spots are still there. I won’t be calling for your service again.
Professionalism of staff
They did a great job!
Timeliness, professionalism, great product and a reasonable plrice.
Your crew did a wonderful job. The carpets look great.
Great analysis of what I needed for the carpet
I just spoke to a person this afternoon. Tomorrow afternoon they will be sending a person to correct my complaint. I will answer your question next week, after I see if things can be corrected?
The way the carpets came out after ten years of dirt build up.
Carpet looks like new. Got the pet oder out too. Great technician. Worked very hard
Service Rep was very courteous & considerate of my home
I feel I was "upsold" for services that greatly increased the cost but didn't improve the outcome.
The carpets came out looking great, and the two technicians were friendly and professional.
David the tech was very knowledgeable and thorough. He did a fantastic job!
My filthy tile came out amazing.
Very friendly and professional.
I called on Monday morning and got same day service! The technician, Rob, called ahead of time (as they said he would) to make sure I was home. He gave me an estimate for the rooms I wanted cleaned and I thought it was very reasonable. Less than $200 for 6 rooms (including large living room) and my closet! Rob got right to work and even moved some things for me to make it easier. He was efficient, thorough, and pleasant. I was extremely happy with the overall experience as well as the finished job. Highly recommend!
Carpets look good. Dry pretty fast. Friendly service. Technician very informative.
Carlos was very efficient! Did a terrific job!
I should have taken Before & After pictures. Even when I think my carpets are clean Zerorez shows me how amazing their cleaning system is!
Not only that but the customer service is exceptional from the time you call to book an appointment till the time the technician leaves your home.
Chris was very professional. He explained everything in detail. Carpets are beautiful. Very happy with quality of work.
professional, very clean carpets
Carpet usually dries in under 24 hours. Gets my carpet clean without leaving residue. Are prompt, professional and polite.