based on 40033 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rob was great at what he did and very professional. I would recommend your company to friends, family and clients.
Great results.
Luis P. did a thorough job cleaning the two rooms we requested.
On time, great service and carpets came out great ! Thank you
good quick service, no strong chemicals. as we use it more it seems to work even better
Chris did a very professional & excellent job when he cleaned our carpets on 4/7/18.
The service man, Jonathan, was excellent. He was extremely knowledgeable and courteous. Overall, I am very pleased and will use Zerorez again!
The service is great because it works. You need to improve on your inbound call center. Your reps need to clearly explain how you charge as the expectation of what the customer is going to pay was not achieved...Every time I have scheduled a service the quoted amount was less than what I ended up paying after the tech arrived.
Matt my service tech did adjust the price this past time and I was pleased he did.
You have a great service because it actually works as advertised..don't spoil the experience over a misquoted pricing policy.
The carpets look excellent with the use of your products. The young man doing the carpets did an excellent job of cleaning the carpets He was extremely polite and helpful.
Effectively cleans without harmful chemicals, efficient and quick drying.
Hi, I believe my expectations were to high for this carpet cleaning service. I still have the same stains that were prior to my service. The tech seemed very knowledgeable and I paid 250.00 for 2 rooms plus a hall for level 1 and 2 cleaning. If one is going to wear protective shoe coverings in a home, especially on wet carpeting, they should NOT wear those outside, then come back in again and continue cleaning. It's very unproductive and dirty. I had to spot clean some areas he walked on with dirty covers.
I do appreciate the fact that my house smells cleaner and the no residue factor.
You get them clean and they stay clean longer
The change in my carpet afterwards, as far as the cleanliness , and how soft it was. I used many other carpet cleaning companies, and you guys are the best. Also, the service was awesome, ie, the attention to detail, the timelines, as well as how friendly and courteous the techs were. I will definitely use you guys again!!
Service was great and Roger weas great as always
Great job! Carpets look and smell great.
Great work and at a good price.
Fast, friendly service - reasonable price
On time with great communication and service
Great service and courteous staff
Looks good no string cleaning smell. Pet friendly.
What a great experience. William was on time, respectful of my property and our animals and most important our carpet looks beautiful. Give William a raise. love your company.
I was very pleased with Victor as he did the carpet. Knowing I had a "free" cleaning on a certain amount of tile, I took advantage. Not realizing how Very clean it became. I was very impressed. I plan to have the whole area done after summer! I was truly amazed at the tile!! The carpets too, always very clean and fresh!
Customer service was wonderful, the tech was awesome and the final result is incredible! We are very happy and have already told friends about our great experience with Zerorez.
Michael was awesome! Thank you floors look great!
Zerorez always does me proud!!
Friendly staff & technicians
The carpets looked Great! Thank you,
On time, polite and efficient.