based on 40033 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris did a great job and was very professional.
Let us know that there pet stains on carpet from previous renter. Cleaned high traffic areas well.
the carpet is now CLEAN!
The results...
Service tech very good, prices competitive but deceptive! $29 dollars a room is for basic service, no deep cleaning, just surface cleaning. Deep cleaning, with just another tool, plus time cost us $60+ per room. Naturally we thought that the advertised price of $29 per room would cover entire through cleaning of the rugs, but it doesn't.
As a retired Exec. from one of the largest medical mfg. companies in the world, deceptive advertising may get me once but when I tell people about Zerorez I will make sure to include that they ask the right questions regarding standard surface cleaning and deep cleaning charges per room.
technician was very friendly...seemed knowledgeable...furniture items and rug are clean...stain not eliminated on sofa...but still satisfied with what was done and accomplished
I felt as if I was being pressured to spend more money. My carpet was an easy clean. Would like tech to be straight forward and honest. That would encourage me to call you again.
First said cost was $70 over coupon price because of high traffic areas. However, when we looked at carpet after drying, you could still see those areas.
Fast response, curtious technicians, thorough work, and excellent results.
When we try to call back to ask a question about our invoice we were put on hold So long we hung up! As a business we don’t have time waiting for you guys to have enough people to answer the phone.
I loved all of the follow up calls, were right on time. Very nice men helping us out that day, went above and beyond our expectations.
All of our flooring looks awesome, thank you so much. So happy they could clean our carpets, tile and laminate flooring.
They were timely, very efficient and did a great job of getting out stains!
Wil and his team did an outstanding job.
great service
I like that you did what you say you would do. Mike was very friendly and was carful in my house. Very Professional.
Fast, easy and great results
They did a great job. The carpet was very dirty and now looks really good. There are some stains that couldn't be eliminated unless I could pay more money than I could afford to get them removed.
Great service
Michael, the technician, was wonderful and friendly. Did a great job.
Carpets dried quickly and they were able to get a big stain out of the carpet that I never thought would come out. Still a little to pricey, but will continue to use for big issues.
I was over booked. I was told from 10 to 1pm and technician showed up at 1.30 pm. Well, he left at 3.30pm and I lost a day at work. I'm self employed so If I don't work I do not get paid.if you wanted to provide service from 1 to 4 pm I would have been ok with it. So I want you to reimburse me for service. I paid you over $200 and you are the only one that made money that day. Also, there were 2 rooms not done for lack of time.
Name removed
I like the fact there are no chemicals used.
The carpets get really clean and look great.
Our carpets looked awesome and Juan was great from start to finish getting everything done in a timely manner. Thanks so much!
William was very thorough & on time
Our carpets look brand new!! We have 4 animals and you would never know we had any. They are able to remove all the pet stains and the carpet does not smell. The best carpet cleaning service we have ever used ... hands down. The staff is amazing, super friendly, always on time and very professional. I recommend you guys to everyone!! Thank you for being great!!
It works! And it’s fast.
Great customer service. And the product made my carpets look great again
Very nice person. Great job. Carpet looked fantastic.

Carpets look and smell great. The men were very respectful and professional. They gave me a price up front and told me what that price included. They were also on time. Will recommend them to friends