based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great. The technician was friendly, professional and thorough. Great job. Highly recommended.
They do excellent work and take time to tell you all the steps they are going to take. My carpet look's like NEW!!
I love that is not so over powering that I can not be in the room when they are cleaning.
It has been 3 years since the last time I had them here to do the carpets and we did not have to many bad spots.
The guys that can to do the cleans were very nice and respectful.
Wonderful job.
The service person and everything that he did was very professional. Would recommend to everyone.Excellent.
We LOVE Zerorez! From the customer service representatives to the technicians who come out and do the carpet and tile cleaning, they are all professional. The carpets and tile floors look so good once Zerorez has worked their magic. The carpets dry in just a few hours and there is no worry of having shampoo residue left once they are done. They can get out even the most stubborn of stains and everything smells clean and fresh. This is the 2nd time we have used Zerorez and we will never use anyone else. We highly recommend Zerorez to everyone!
My couch and carpet look like brand new again. Bernard was very professional and did a great job.
Luis did a great job for us. Beings we have shag carpet and it corn rolls, he wasn't able to completely fluff it up in our bedroom. the other rooms looked a lot better. Otherwise the cleaning was fabulous and he worked very hard and did what we asked. The only thing that I wish that we had not done is buy the add on of the brush for $35.00 a room. To us that was a definite waste of money. Will never do that again. We were hoping that it would remove the corn roll but it didn't. Otherwise the service technique they use is worth doing again when we need it.
Great results, very professional service
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The technician was pleasant and professional. Always clean carpet and tile when finished. Great job.
Zerorez always does an incredible jobs making our carpets look like new and the service is always super professional and friendly with a high volume of communication! Love them!
Friendly and efficient service
Outstanding results
good people working for you.
How clean my carpet is
Both guys were courteous, on time and made our experience great! They understood what we needed done, and proceeded, with no complaints. We will certainly use Zerorez again, and will recommend your company.
The product
is very good, but most importantly the SERVICE must be too. I am a regular customer. I have used Zerorez for over 11 years. There is no job they can't seem to handle.
I consider myself hard to please. Therefore very critical. Had I our home done into 2 phases Friday the upstairs this time today Saturday the downstairs. The company wotks with us. They know our situation here with taking care of mom. Luis was our technician
He was OUTSTANDING. We were so pleased with his work, we called in to the officr and asked for him to come back today to clean our lower level as well. He is an excellent worker.
Thank you Luis.
The smell after filled the house and was wonderful! Only 40 minutes for one room and the carpet looks new. No more stains
The 2 most recent services were very good, technicians friendly and competent. Carpet came out looking great.
Rob, your technician, was very personable, knowledgeable and kind. The cleaning of our carpet turned out better than expected. Will see you next year.
It works
Our old carpets look really clean and attractive. I clean them every year so they are suitable for my grandchildren to play on. Cleaning the carpets is the first thing we do when we arrive to our home here.
Our technician was Zak, who was informative and was very pleasant to deal with. He moved pieces of furniture that my husband could not do - he has a bad back.
I will continue to use Zerorez in the future, and will schedule so we have Zak as our technician.
Thank you for a super job!
Jackie & First name removed
Chris and Mario did a great job! Very thorough and knowlegdable.
Great customer service & reliability, leaving our carpets like new.
Product dries fast.
My carpets are great but the “FREE” 100 sq ft area that was offered was done right, I had to go over it and clean the White residue out of my grout lines. The price is a little outrageous because most family homes has pets and the price per room is terrible, that treatment should be included. Bernard was quick and very professional and did a great job on the carpets, but he could of taken his time to do my tile better.
Carpet looks OK so far. We had the tile done and the grout is uneven in color. I expected the grout to look the same. Also, the sealant left water spots in some areas of the tile.
Clean, clean, clean!
Good job