based on 40960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rob-tech was outstanding and on time...…….
Excellent service and cleaning.
Steve
Great customer service and carpets look great
no residual soaps left on carpet
Service from techs.
Thorough cleaning. Floors looked great afterwards. Wish it wasn't so expensive, though.
The quote I got was half of what I was charged
I paid for extra service I was told I needed and the carpets look the same as before it was done.
Not happy at all
Service man was very polite and all work was asked to be checked and approved. He even redid areas needing more attention according to my wants. Very pleased with results of the cleaning and no chemical smells.
David was great. Explained everything and very professional
Carpet feels soft and smells great!
The small area of our living room unfortunately still had an odor on it. We do have a puppy but there were very few accidents on it. Also there was still areas where it seems still dirty. The rest came out nice, stairs, hallway and other rooms.
Thank you still
First name removed
Nothing, very good service.
Professional.
very friendly
Really nice employees. Well informed and answered every question. Did a wonderful job on our tile. Will use Zerorez again and again.
Thank you so much!
Great service
On time for service call and very professional attention to detail
My mother in law still has spots on her carpet that our old company was able to get out every time they came, but not Zerorez. Then, at my house the pet stain did not come out so I called my neighbor because I saw his truck. He came over and removed the small pet stain. I will be writing a longer review on Google because I was very unsatisfied.
Non soap.
Amazing cleaning product and Leslie was awesome. Great with the whole family
I highly recommended zero Rez
Best carpet cleaning service I’ve ever tried
I will always be a repeat customer
Thanks for coming the same day I called!
Easy to get appointment. Workers are very conscientious.
Prices are a bit higher than other good competition. I use Zerores because I like the way they professionally clean my wool area rugs. I only use Zerores for the rest of the carpet when I need my area rugs cleaned as well, when they offer a discount on carpet cleaning for the house.
My house and floors don’t have all these chemicals. The technicians were absolutely amazing. I rate this company a perfect 10. Thank you zerorez 😊
Great results without the soapy chemicals.
You guys rock! Super personable and friendly. The carpets look and smell great. I definitely would recommend you guys to friends and family.
They were honest with upfront pricing and told us what to be careful of.
The technician, Johnathan, was informative, professional, and courteous. He was able to answer all my questions. When I need my carpeting again, I will request him. I will request him the next time I need carpeting cleaning.
My carpets came out looking very good without that stiff feeling after cleaning solutions have been used that other companies do use.
This carpet cleaning is the absolute best. No residue from sudsy soaps, no weird chemically odors, just clean clean clean. They are professional, they get in and out but they make sure you are satisfied with the results. I will always use and recommend Zerorez.
Stephan was very thorough at explaining the process. Very nice guy as well. I definitely will use Zerorez again and refer them.
The professionalism, skill, quality of service given by the technician.
I requested 5 rooms thinking that some rooms were small and half full of furniture, so less carpet would need to be cleaned. I spoke to Anthony about the rooms needed and he said it would be 6 rooms, even though some rooms, like the master bedroom and spare bed room had more furniture, less carpet. I finally told him to skip the living room, since it does not get much foot traffic, and was the cleanest
They were a few stains on the carpet. He did an excellent job getting those out
Follow up after the carpet are dry