based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You have a good process that gives a good result. The only negative is I thank you price of your add on services is too high.
Tracy Last name removedPhone number removed733
Very friendly staff and I like your products
The customer service and technician are polite and patient. They listened, resolved our concerns, and did an excellent job cleaning and restoring my carpet! Zerorez did the impossible to save my carpet. Thank you!
The team of Juan and rob were very likable and knowledgeable.
The service was great the guys wore booties on their shoes before entering my home. They were courteous , kind and very professional I was please with the work that they had done. Thank you
I like that the sticky gooey shampoo is not lseft in my carpet.
I like how you clean my carpet. The young man was so polite .I will be calling you again
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Did an awesome job. Carpets look wonderful. Arrived on time and carpets dryed fast.
Michael did a great job!
My carpet looks very clean. Thank you!
Great service and care
Great staff! Respectful and thorough
you do not use chemicals
I was very satisfied with the product's and services. Will definitely use this service against.
My carpets & tile look great!
courteous service and quality work
Very good.
Tech wore shoe covers, he had corner protectors, and cleaned up drips (sorta. Could have been better.)on the other floors.
The technician didn't seem to know about the current promo of the first 100 sqft of tile being free. When we showed him the text on the site, it then turned into the price that he gave us already included the promo.
I am very happy with the services.
David was a great technician. Very polite & professional!
CLEAN AND DRY WITHIN TIME 4-6HRS
It wasn’t as friendly as I hoped for to be honest. The vibe was definitely off.
The tech came within the window of time provided and went over the different options with us and explained the entire process with us. He cleaned the areas in a timely manner and explained the aftercare process with us. He even showed us the water from after the carpets has been cleaned. Yuck!! Will absolutely have Zeroreo out again.
LOUIS was awesome. Did a fantastic job w/the tools given. He was unable to clean up my wood floors on the entry way from the hose line. Now I have to clean those as well to match the perfect job LOUIS did on carpeted stairs
Very good service and cleaning method. My carpet is 17 years old and looks almost new.
Everybody was great from the first call, to confirming, to letting me know they would be to my place in 30 minutes and to then doing their job.
Very professional and I love that it is chemical free.
Thank you so much.
Really enjoyed the excellent service all around from scheduling the appointment to the professionalism of the tech.
Also really enjoyed how clean an through the tech was an the overall service.

Great service...