based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and efficient service
You really get spots out and the carpet looks great.
Jonathan did a great job!
Your technician, Michael Jacobs, was an exceptional young man and extremely good at his job! Michael was a very personable individual and just made my day with his exuberance for life and his young family! I enjoyed being able to speak to him and learn a little about him, he truly was a breath of fresh air. Not only was Michael exceptional but your ZeroRez service is just as well. The big thing about ZeroRez system is that with the no residue and your special water system, our old carpets stay clean a lot long. Thanks for your great service and a blessing not only to Michael and his young family but you folks at ZeroRez too! Thanks! Larry Reagan
Less chemicals in the product compared to other carpet cleaners, and great customer service.
It just doesn't seem any better than a regular shampoo. There was sticky residue everywhere (including overspray), and the carpets took just as long to dry (and dried stiff). I wasn't told on the phone that walk-in closets were more or that larger rooms counted as two. No other carpet cleaner So my bill went up $100. They did clean a kid's rug for free, but that didn't make up enough for a 10 star rating. I'm not upset. I just wasn't impressed enough to pay so much to not be 'wowed'. Maybe the marketing is just overhyped.
Deep cleaned carpet with no chemicals. Employee was thorough and very personable. He is a 10 +.
Professional and Clean
My carpets look great!
Professional, thrill job.
Great service.
The gentleman who did artwork was outstanding, on time and very friendly
I loved th fact my home smells clean but not chemically smelling!
They always do an amazing job and don’t judge the stains on my carpet. They are very professional.
I was very happy with the young man that did our carpet yesterday and I believe his name was Rob. he was very professional and did a very good job and we could not be happier with your service.
THANK YOU
Very knowledgeable and friendly technicians
The price was double I was told on the phone, I have 2 small rooms and a rug. I was quoted 75.00 plus the price of the rug. It cost me 200.00. They did spray deodorizer on the carpets to help the smell from my animals but 200.00 bucks I think it was a little much.
We have used Zerorez for several years and have always been completely satisfied with the products and service.
Carpet dried quickly and is very soft to the touch. We took advantage of the free offer to have 100 sq ft of tile cleaned. We were amazed at the results. Our technician was polite and very thorough. We are very happy with Zerorez.
The service was prompt, the tech was friendly and very helpful. The carpets looks great and the price was affordable
Would definitely recommend
Good people that do a good job.
Very professional and thorough
everything. David was great.
Like the way carpets turned out nice and fluffy
Friendly, did the job quick!
I love how clean my carpets are they were so dirt and now they are so clean and I love them now
1. Carpets were soaked, took several hours to dry, substandard as compared to last time.
2. Filthy carpets in corners
3. Crusty dirt spot left in room that didn’t have a dirt spot to begin with
4. Asked for pretreated pet urine area, area smells worse, not extracted at all. Again much better the first time around. Almost $400 for extremely poor work.
The two technicians that came out to clean my carpet were professional, polite, very considerate of taking care of my home and both were able to answer all my questions. My carpet looks clean, feels clean and smells fabulous. We will be using Zerorez for all our future floor needs!
You guys do everything right!!
your services are out of this world, Chris was magnificent and on time and courteous. He treated me like I was someone special cleaned the carpet that was beyond help as far as I am concerned due to a disobedient dog. I have used your services many years and will continue to do so. My sister wants your # and needs to have her condo done, I told her she wouldn't be disappointed. You are the best.
No chemicals and still cleaned beautifully