based on 40960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chris Barnes was fast, efficient and professional in cleaning a soiled carpet that hadn't been shampooed for appx. 5 years. He also used Shield Guard. For people who travel a lot or have allergies to harsh chemicals, Zerorez is the best option. The carpet now smells fresh like an orange juice factory 😀
We really liked our service person, Jonathan. He did a fantastic job on our carpets! Very friendly, knowledgeable and treated our home and us with great respect! Sincerely, Sandra and Bernard Last name removed
On time and great service!
He took his time getting the stairs clean. He went above and beyond to remove a wax stain I was not sure on how to remove. If there was a stain on the carpet he could not remove he pointed it out to me. I appreciated his honesty and hard work.
Your technicians do a great job
It's nice not having the soapy residue in my carpets. Leslie & Jake get a 10, too. They were polite, helpful and fast.
Very professional!!!!
Prompt reply to my request for services. Same day service. Very pleased with work that was done.
Quick dry .no soap...
Michael was very customer service oriented. Answered all my questions and ensured me that my rugs would be handled with care.
Rob was efficient and kind. He did a good job and I will use Zero Rez again.
No soapy residue.
I’m a repeat customer because you always do a good job. The carpets dry quickly because they aren’t soaked. They look and smell clean. Price is competitive. All the techs are especially nice, especially the one yesterday. My unfriendly dog loved him.
Andrew was personable and very nice, but think the sale price is what I got......but I was with another company for years and they did this condo last Aug 2017, much better. I realize it was a bit dirtier then when my other company was here but I will call upon them again before you.......sorry just that way
professional, clean
The customer care is exceptional.
It is very hard work and Carlos did an amazing job. He is great representative of your company.
All natural, no chemicals, great service.
We had a great experience with zeroez. Anthony C. was very knowledgeable and gave me a couple tips on how to take care of stains and dog accidents. He did three rooms in less than an hour. At first I was told it would take an hour and a half. So it was great to have cleaned carpets quickly. Not only was it quick but they look brand new. The carpet does not feel crunchy either. Anthony was very friendly and professional. I would definitely use Zeroez again!
Your guys did a great job.
We will be calling Zerorez back next time we need our carpets cleaned.
Thanks.
The high traffic cleaner is great.
That it’s safe for kids and dogs. My son has sever allergies and we had another carpet cleaning company come 2 days before Zerorez and they claimed to be Zerorez and used harsh chemicals and soaps. My carpet was still wet 2 days later and smelled like something had died. Your techs came and fixed it and my son Can breath again.
Victor our tech is always on time, extremely professional and thorough. Willing to move furniture so he can get a "spot" that needs extra attention.
We will be requesting him again so please keep Victor around.
We aren't going to anyone else but Zerorez.
Safe, effective and quick
there are no harsh chemicals
there is no harsh odor
the result - our carpets look like new!!
great service and personable techician
Environmentally safe, no soap to attract dirt and residue later. Really proficient at treating pet stains. Unlike any other I have ever experienced. Professional in every way. Eager to educate me about how to handle certain stains and spills.
Great service from the initial call to the emailed invoice!
Outstanding service & quality. Carlos rocks!!!
The technicians were knowledgeable and efficient. The carpet and tile look great!
The customer service of the carpet care professional who came to my home was great! He did a great job cleaning my carpet too! Thank you! I will call agaiin soon!