based on 40960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was outstanding!. He did a great job and made the options very clear to me.
worked well on the carpet and worker was professional and took his time
No chemicals
Leslie is the bomb!
All natural
The carpet looks so much better after your cleaning. Your technicians are always helpful, work diligently, and friendly.
David did an amazing job and so quickly!! He is very pleasant and professional! The stairs and hallway look brand new!
Process was very easy. The guy who cleaned my carpets was very upbeat and helpful. Would definitely use zerorez again.
The Tech Rich did a great job with my carpet.
The service technician that came in was very friendly and professional. He provided a great service to us and we appreciate him very much. I will recommend zeroes to friends and family.
I like how they made my carpet look almost new. The bio cleaner and the double brushes brought up the dirt and ick in the carpets and allowed the floors to shine.
Great service!!
Technicians who do an awesome job, and who are professional and personable! I also like the idea that I'm not putting soap of some type into my carpet to re-attract dirt
They came were fast professional and carpets look new
We love Zerorez as they always make our carpets go from disaster to livable again! Thank you so much!
I woke this morning to long lines of "dirt?" in a criss cross pattern on my carpeting in two rooms. I phoned the company as soon as it opened and while the gal did apologize for my inconvenience, she told me there was no possible way for anyone to even come look at it today, let alone clean it. She gave me a stand by window of three hours for this afternoon in case someone came available and then called two hours into that window to say that no one would be available today and I could be given a three hour window on Wednesday. I am now rescheduled to wait three more hours tomorrow for your people to show up and let me know if what they did is fixable.
My main frustration is that no one was even sent to look at it today AND that I am now required to have another three hour window to wait.
I have used your company many times and I have always had great success. Not sure I will be a future customer..... you can check back tomorrow and see.......
Price was right and representative very friendly and helpful. No sure if the job was any better than other companies I have used but the entire process of scheduling, arrival, cleaning, and quotes for tile cleaning were as good as it gets so will call back again.
I am very impressed with what an amazing job Zerorez did on my carpets. Truly I didn't think that they were fixable. Leslie and Isaac were amazing and explained everything about my grout that I didn't understand. I appreciate Zerorez for listening to my concerns and fixing them in a professional manner, I will use them again to clean my carpets as they look fantastic!
Carpets look great. Clean with no chemicals.
Over the past number of years we have used Zero Rez for our carpets. They always do a great job so we decided to have them do our tile as well. Everything looks great and if there is a problem area they are upfront about what they can do or not.
After some confusion regarding my appointment, the customer service rep managed to have a technician show up as originally scheduled. The technician provided complete and professional service & my carpets look great! I really like knowing that the cleaning products are pet friendly too!
Not using soap to clean the carpets is the best. Soap does nothing but collect dirt if it is not all rinsed out. Your service professional did a fantastic job. Thank you.
Our disgusting carpets look brand new after years of neglect! Excellent work
Very good job
Tech’s were very good
Technicians are friendly and carpet is fresh
Your service techs always do a great job, the flooring always looks good when finished with no smell left over.
He was very educational, and thorough
Rich was super friendly and professional. It was a great experience and happy to recommend to others.
They get my carpets clean
Service people were prompt and courteous. A lot of up selling, but did a good job. Carpets look great.