based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very helpful, on the phone and in person. Friendly & knowledgable. The best part? It didn’t take long at all, dried quicker than any others, and there’s no leftover residue! Will definitely use them again!
Great customer service and my tile, grout and carpet look fantastic!
* The carpets came out impeccably clean.
* The supervisor was incredibly knowledgeable and gave great information to me, as a customer, and to his trainee.
* As big as the job was, it was done quickly.
* Both the supervisor and the trainee were very personable.
This was the 1st time I used Zerorez and I was very happy. My carpet came out beautifully and I can't say enough about Zac Taylor who did the job.
quick, courteous, don't leave me a mess, and the carpets look great!
Love the product and service. Won’t use anyone else, Victor is the best!
The work done on our tile and on our carpets was excellent. I like the fact there there is no residue left and that the time it took for our carpets to dry was relatively short.
My area rugs were taken away for cleaning, so that part is still pending. I had my tile floors cleaned and am not happy with the job at all. I noticed a white film was left behind ( I have dark tile floors). I took out my wet swifter mop to clean up some of the areas that had a heavy white film, and it came away filthy. So, I decided to go ahead and clean my entire house to get rid of the film. The floors were dirtier than they usually are — I mop my tile once a week. Needless to say, I would not pay to have this service done again.
Carpet usually dries in under 24 hours. Gets my carpet clean without leaving residue. Are prompt, professional and polite.
The service was fast!
We are always pleased with the look feel and smell of our carpets and tile floors after they’re cleaned by Zerorez... fresh and clean with no soap residue! Our technicians, in this latest clean Chris and Curtis, are always polite professional and very thorough. Once again very pleased Thank You
Todd was great! My carpets looks wonderful!
Great ppl.fast. Really clean and considerate of your house/apt. And most of all they do a great job cleaning. Very happy.
This is my 2nd time using zerorez and I love how my carpet turned out, looks like new, even though it's 20 years old, it feels clean, service was excellent, prompt, and professional. I don't have to worry about soap residue. I've used other services and my carpet would be dirty again in a month because of soap residue left.
Great service all around!
They Great
The carpet looks like and dried within a few hours. The tech was very professional and quick. I am very pleased with the results. Love the price.
One of the main reasons I hired you was because of your claim, on channel 8, you could do away with traffic spots, that did not happen. I waited 1 week before I vacuumed. After I vacuumed the traffic spots were still there. I feel like I paid a premium price and did not get the results you said you could deliver. The carpet is clean but the traffic spots are still there. I won’t be calling for your service again.
Professionalism of staff
They did a great job!
Timeliness, professionalism, great product and a reasonable plrice.
Your crew did a wonderful job. The carpets look great.
Great analysis of what I needed for the carpet
I just spoke to a person this afternoon. Tomorrow afternoon they will be sending a person to correct my complaint. I will answer your question next week, after I see if things can be corrected?
The way the carpets came out after ten years of dirt build up.
Carpet looks like new. Got the pet oder out too. Great technician. Worked very hard
Service Rep was very courteous & considerate of my home
I feel I was "upsold" for services that greatly increased the cost but didn't improve the outcome.
The carpets came out looking great, and the two technicians were friendly and professional.
They were fantastic. Very helpful and friendly.