based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I've already called customer service and expressed our disappointment in your service. Our carpet took twelve hours plus to dry. The texture of our carpet is stiff and areas still not really clean. Maybe more training is needed before you send your employees to service a customer.
Professional workers and excellent cleaning
it would be beneficial if the people making appts inform customers that the room rate price is for basic services.
spot removal, Pet urine Are additional.
when techs come to do cleaning they inform us that they cannot guarantee that’s spots will not come back UNLESS u upgrade and that without extra add on of pet stain removal the carpet will smell like urine. then there is the treatment to protect carpets like scotch guard
Very helpful in answering all questions. Very curious. Very good job
Friendly staff and quick service
Service was really professional and they did a GREAT JOB I would recommend Zerorez to everyone No more Stanley Steamer. we will use you again for sure THANKS
Very professional and friendly.
They did a very good job and were very accommodating
Not sopping wet varpets
Great product for floors. Carpets dry quickly, look awesome. Had really dirty time come super clean
They did a good job. However, quote was misleading on that day and the gentleman didn’t show a breakdown and so when I finally saw the invoice, fiber protection was $175 when the guy mentioned he was throwing it in for free. I would probably use ZeroRez again, I just didn’t like that I couldn’t see breakdown prior and felt a little misled.
Green...no mess...on time service
Great service, professional staff, dried quick, no smell.
On time. Great job.
Zach did a terrific job recently! He worked so hard. Thank yiou!
Did a great job. This is the second time we has used you and have been very happy each time
Everything !
The cleaning you do is peerless and quick. Thank you
Friendly and knowledgeable service
The guys did a great job & will call again when I need your services again.
Todd did a GREAT job on our carpet!! Looks great!
Great customer service and excellent cleaning results. Conner was our technician on April 19 and he worked very diligently, explained the options available, and was very courteous. Thank you !
Everything! Excellent service and wonderful people.
The quality of the cleaning is very good, the team performing the work is through, professional and hard working. Great job again.
The service techs were on time and very professional. Carpet was heavily soiled, in some areas, and were thoroughly cleaned. Those areas look good now. Also cleaned kitchen floor tiles. Very nice job.
Just had my carpet and tile cleaned. Used your service for the sixth time in the past few years.Unsurpassed product and personnel as always. Chris is an outstanding representative of your company. Zerorez is by far the finest carpet cleaning service in Las Vegas. Recommend them unequivocally.
Wonderful results, loved Carlos!
The guys showed up ready to work. After hearing about the product and agreeing on the service, the guys went to work and did an amazing job. Thank you!
Customer service is great and your technicians work really hard to make sure I’m hapoy with their work
The carpets are clean and the service was great!