based on 40961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean work. professional service.
Great cleaning job. I was afraid the stains in the bedroom from a sick puppy would never come out....Looks so good
The end result!
We were quoted the wrong price and charged more
You were there less than 15 minutes and the smallest little things weren’t not moved to better clean. The floor was prepared and vacuumed. I was told small pieces of furniture would be moved and was not done. Had I known that I would have moved the few pieces myself. Literally really really small decor tables. I find that lazy.
I was nice not to have any chemical smells during cleaning and the carpets look great so far. We will see if they last longer as advertised.
No comment
Excellent carpet cleaning. Rich - technician did a great job & explain in detail the benefits of using brush pro & steam cleaning. I will refer your company to all. 10 Stars!!! Dj Las Vegas
No other carpet cleaners have gotten my carpets as clean. You are hear when you say you will be, very quick and my carpets look great
Great and Honest service, Zak was a gentleman and explained everything.
We were charged for an oversize room and given no credit for undersized rooms. We had three small carpet remnants in our living room. I asked the technician to clean them and he said he would half to charge extra. I declined the carpet remnants cleaning. All the technician wanted to do was sell me more services to increase my bill. I assume this is how he makes more money. This appears to be standard operating procedure for Zerorez as I have used in the past and the same approach to upselling and lack of customer service has occurred in the past. Your $89 three room offer is deceptive advertising.
Prompt, friendly service. Products are good for my carpet.
Prompt service & how it makes my carpet look
I love the fact that you can breath new life into old tile and grout that had been neglected for years. I'm so happy with the service you provide.
The whole experience was great! Micheal was very nice and walked me through exactly what he was going to be doing. The entire process was really quick and my carpets looked brand new when he was done! I couldn’t be happier with my decision to use Zerorez!
Expensive but great technician And CARPET CLEAN I did have a coupon which I forgot I had for 3 rooms. $90 but did no good in draw. That would have helped. Kitchen chairs $20 each.
Othwise like your outfit.
They did 3 rooms & a closet, very professional.
No residue and the professional staff
Very effective great job carpet looks new. Easy to use and book an appointment. Anthony was very helpful and professional.
Employees are friendly and they do a great job!
Excellent cleaning
Your crew was excellent. But Im not sure the shaded areas couldn't come clean with a place like Stanley Steamers.
Excellent work and customer service
Zach and David were absolutely the most efficient, polite and knowledgeable carpet techs I have ever had work in our home. If it was possible to give a 11 out of 10, I would. Thanks for having such a great team representing your company. Mrs. Name removed
Exceptional workmanship, and timeliness with a fair price. The carpet and tile look like new. The technicians explained what process they would be using and why. We will use them again in the future.
The great job your company did with getting our carpets cleaned.
Always professional employee's that take the time to explain options without pressure.
Zak was awesome!
Like a bait and switch. Even with coupons it’s got to be $107.00.