based on 39684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, professional & my carpets look great!
Great job. Courteous workers.
Punctual, the tech is so friendly and helpful, answered all my questions
Excellent service. Called before arriving and did a super job cleaning our carpets. Would highly recommend.
Carlos was very nice to deal with. I would like to add one thing I think you should provide fans to help with the drying especially if the carpet is thinker,
They cleaned the worst grease spots ever from my carpet. What ever your power boost cleaner is ...I want to buy some. Great job. Efficient, friendly, no fooling around. Very professional employees.
VERY NICE AND PROFESSIONAL TECH....ALL PET STAINS WENT A DRY BYE-BYE
Excellent service. Thank you.
Prompt and efficient and friendly!
The young man name Lewis was friendly and took pride in his work
Great customer service, on time, quick, and all stains come out.
your service was excellent my rugs were left looking like new
GREAT JOB ZEROREZ ANNA OF HENDERSON
Zak was very thorough. The tile looks like new, the grout is the original tan instead of black, the house looks bigger. The carpets also look like new — even the matted areas were raised and the texture matches the rest of the room.
Service was fantastic. Excellent work on my carpets
My service person, Luis, was A+. He called before he arrived, came to the house within the agreed time, and did a super job. The carpet and my white sofa look great.
I like that there are not chemicals used in the cleaning.
I received a carpet cleaning with an added pet treatment. The carpet still smells like urine. I bought a UV to find where the smell was coming from and it is in areas where the carpet recoeved treatment. Very disappointed. Also, called and asked about the "guaranteed" pet treatment; WAAAY overpriced!
We were quoted incorrectly
I've been a customer for years. With pets, I feel safe that there are no chemicals used.
I was very please with my my last service tech. He was on time, courteous and helpful.
Very happy with the service
Excellent service. Fairly quick. Very neat. Grout work was beyond what we expected.
Your staff is very helpful and considerate. You do a great job and I like how there is no left over soap in the carpets that "crackles". If you don't go for all the extra services your prices are reasonable. This is my third time to use your service.
The staff is great and friendly they do a great job and are always on time.
Prompt, clean, courteous technician, explained everything. Efficient, thorough work. Fast drying carpets.
Very informative! Explained well! Polite
I was totally satisfied with the product and the service by Zerorez!
Very well organized and very professional. The technician was knowledgeable about the cleaning process and answered my questions. Extremely satisified. Thank You
Friendly service, carpets look and smell great. Thank you!
They are always on time. My couch looks like new, but there are still several stains that
couldn't get out.
Louis was a very hard worker.
Staff is great. Got 25 year old carpet looking good.
I liked the carpet protectant and chemical free cleaning