based on 39682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
everything!
Your technician was very helpful and professional.
He did a great job.
Price was fair, and my antiques are restored like new.
I highly recommend Zerorez.
Good efficient service
Rugs look great. Job well done!!
Brian came to my house and clean my carpets came out perfectly! He was very professional and friendly. I've already recommended this company to three of my friends!
Young gentleman, Genero, was very sweet and professional and conscientious of his work. Unfortunately it was raining for two days and it took a long time to dry. The rugs were never too dirty, just the traffic areas needed some attention, no shoes permitted on Beige rug. . It looked good until it dried and then I was a little disappointed in the results. The upside is that there was no chemicals and the rugs got refreshed. The pathway into my bedroom really could’ve looked much better. I would use your service again. This young gentleman is definitely an asset to your company, I could have adopted him ‼️🤣
They were professional and able to come the week I called to schedule an appointment
Williams was ever helpful and also explain to me exactly what he will be doing. He did a great job on my carpet.
Carlos was just great! He was very friendly and extremely professional. He did an amazing job on our carpets and they look fantastic! We would recommend Zerorez to anyone looking for an outstanding carpet cleaning company.
Steven was very nice and professional! Like that the carpet dried fairly quickly. One request though... I did not get a copy of the receipt for my records. Would it be possible to email a PDF or regular mail a copy to me? My email is Email address removed My address is 10729 Mentesana Ave Las Vegas 89166. Thanks!
2 gentlemen were professional and explained everything. Would definitely recommend.
The tech was polite and did his best, but I expected more complete results of both tile and carpet cleaning. After everything was dry, I found many spots. I believed the ads, and I just expected more.
Rob did an excellent job on my carpet so now I'm having him back to do my tile!
Solution for carpeting
Tech knowledgeable and friendly.
Great results.
no chemical residue
We got a pet treatment, and it discolored my carpet, when before when I had done it, there was no discoloration. Rest of the carpet was great. Pretty mad about that stain.
professional- green products - great job getting tile and carpet clean
appointment was to be between 3 and 6 .pm..
I told the appointment person the 3 hour window
does not work for my business.
I was told when we set the appointment that there were
no other appointments scheduled for that Friday afternoon , so
we could expect the cleaners to be here closer to 3 than
5 or 6 p.m.
no one contacted us the day before ( as I received a
follow up e-mail after the time was "set" saying we
would get a follow up call 24 hours prior.)
we also were told someone would call 15 to 20 minutes
before the carpet cleaners would arrive. No call either.
the carpets were cleaned pretty well. a few spots probably
could use another going over. For the most part, I like the
end result and how quickly, once they cleaners arrive, they
got done. the cleaners were very personable and efficient.
Rug looks great and clean. Tile looks better than it has in years.
Quick, friendly service; doesn't leave carpet soaking wet and dries quickly as I have a pet
The service is excellent, staff and price is very competitive and I appreciate the extra service provided cleaning my kitchen floor. Thank you!
Went above and beyond
Victor was excellent. Our floors and carpeting were the cleanest then any other time we had our rugs and flooring done. He was polite, gave us very helpful cleaning tips.
The pet stains in my carpet were not completely removed. Also, every other time you cleaned my carpet, a nice pattern was left on the carpet by the machine, but not this time.
Super fast service. Carpet got super clean. No mess. Friendly service
My Tech was incredible very informative and courteous! My carpets look great!
Overall the job was very good, however we had a closet area where the pet smell was NOT eradicated. This was the primary reason we called Zerorez.
I liked the carpet protectant and chemical free cleaning
On time, professional & my carpets look great!
This is our seconds clean. You ARE our carpet cleaner. We've suffered through plenty of BAD experiences with plenty of fly by night companies. We have a great level of trust. The value is there and your company medal is admirable!
Thank you, thank you!