based on 40961 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The fact that no chemicals are used, the techs are fast and efficient, the carpets dry quickly and look great! Also very reasonably priced. I've used Zerorez for years and am always satisfied.
Our tech was terrific. Carpets always look great, even though they are more than 10 years.
I like that the carpet stays cleaner for a longer period of time. It doesn't seem to get dirt spots. I had some little dog pee spots last year and had your men spray them. When they checked the carpet again this year, all those spots were gone. I did have a few new ones, and we treated them. They were quick and efficient workers.
Thanks for a good job.
Name removed
Friendly reps and quality service
Excellent Service, Excellent Product and great prices. I will ONLY call Zeroez. What more can I say?
I was very happy with the treatment on my carpet. Thanks to Leslie Schlapfer and Zerorez!
Everything
Our tech was very friendly and professional. He did a great job and we were happy with the results.
Recommendations
On time when they say they are coming.Very professional. work has always been satisfactory.
Great service and love the way the carpets look and feel when finished
Great Service!
Very friendly technician that did a great job.
Quality products and professional service
Your service technicians were
excellent!
Your technicians
I wouldn't use any other service. I have recommended you to others.
Crew was professional, efficient and did a great job.
Friendly service. And I got a clear idea of what my options were. My carpets look great, even better than I anticipated, and the smell isn't overwhelming from chemicals like we've had in the past.
My carpets feel light and fluffier now.
Rich was honest and good. This is a property the carpet will probably be removed by new buyer since it is old but Rich made it look good! We just did the basic cleaning. If carpet was staying we would have added the scrub and it probably would have looked brand new!
There is no chemical smell. The cleaning Tech was very knowledgeable about chemicals and all the other services we asked about. Also, my carpet is soft and not crunchy.
Michael was very knowledgeable about cleaning my carpet.
He was on time. The carpet actually looked new and felt new after his cleaning.
Thank you coming the same day and the sofa and carpet dried quickly. I think it was a very good job.
my last carpet cleaning man did an outstanding job for me. he made my old carpet look so good and clean again. I think my cleaning man was Andrew and I give him two thumbs up for such a great job. I had zerorez clean one of my rental properties and they loved them as well. I tell my friends that I have used other companies in the past but zerorez is the carpet cleaning company that I recommend!!! thanks again for a job well done. tom
Very Professional!
Fabulous products and service. Thank you
First and foremost is the quality of your employees and the professionalism that they bring to a job. Luis is very professional and explained in great detail exactly what he was doing and the cost. No surprises. The quality of the customer service which I give 10+ because he called me twice to ley me know when he was going to arrive and also when he got to my development. Also he tried everything to remove the ink staibs and was so disappointed when nothing worked. Also he took great pride in his work with showing me pictures of what he has cleaned.
Don't get me wrong, Michael did a wonderful job, but once it dried it looked like it did before. What he did was the area most traveled, with all the publicity about Zeroerz, even the wonderful smell was just about gone by the time I returned from an errand.

The service was great - the individuals were friendly and explained the process and pricing.